Client Services (Cosmetology
2,3,4,7,8,15) Questions with Correct
Answers
When determining face shape, which of the following actions is NOT a consideration? -
ANSWERSanalysis of the least dominant area
Which face shape looks good with almost any hair design, length or texture? -
ANSWERSoval
Place the volume either below the jawline or above the temple area with which face
shape? - ANSWERSRound
Which face shape is long, narrow and angular? - ANSWERSOblong
A salon professional should NOT accentuate the narrowness at the temples and width
at the jawline in what type of face shape? - ANSWERSPear
Which of the following guidelines is true if the client has a heart face shape? -
ANSWERSleave fullness at the nape
Which of the following descriptions define the term "profile"? - ANSWERSan outline of
the face from the side
What type of profile has a strong outward curvature resulting from either a protruding
nose or a sloping forehead or chin? - ANSWERSConvex
Which of the following statements represents an open-ended question? -
ANSWERSWhat final results do you want to see in your hair?
Select the term that could be used by a client to help uncover what they "want" in a hair
service. - ANSWERSShine
If the guest feels hesitant about your suggestion made during the Consult service
essential, you should: - ANSWERSask additional questions to clarify what the guest
really wants
At what point would you gain agreement to move forward during the Consult service
essential? - ANSWERSafter all questions have been clarified
Which of the following statements could be used when making a recommendation to
describe a benefit of a product? - ANSWERSThis product will increase shine.
, The following strategies all help the client feel they've had an exceptional experience,
EXCEPT: - ANSWERSnot suggesting add-on services
Of the eight bones that compose the cranium, how many are affected by scalp
massage? - ANSWERS8
Mary is performing a scalp massage on a client. Which of the following bones would be
affected by the massage Mary is offering? - ANSWERSfrontal
The parietal bones form the: - ANSWERScrown and upper sides of the head
The bone that forms the back of the skull, indenting above the nape area, is the: -
ANSWERSThe two bones located on either side of the head, directly above the ears
and below the parietal are the temporal bones.
The bone located on the little-finger side of the lower arm is the: - ANSWERSulna
The 8 carpals held together with ligaments make up the: - ANSWERSwrist
The fourteen bones that form the digits or fingers of the hands are called the: -
ANSWERSphalanges
Myology is the study of the structure, function and diseases of the: - ANSWERSmuscles
The salon professional is primarily concerned with which type of muscles found in the
head, face, neck, hands and arms? - ANSWERSVoluntary
Muscles affected by massage are generally manipulated from the: - ANSWERSinsertion
attachment to origin attachment
The frontalis and occipitalis muscles are joined by a tendon called the: -
ANSWERSEpicranial aponeurosis
The muscle that circles the mouth and is responsible for contracting, puckering and
wrinkling the lips is the: - ANSWERSorbicularis oris
The muscle that turns the palm of the hand up is the: - ANSWERSsupinator
The muscle that runs across the front of the lower part of the radius and the ulna and
turns the palm of the hand downward and inward is the: - ANSWERSpronator
Which of the following muscles flexes the joint of the small toe? - ANSWERSAbductor
digiti minimi
The technical term for the study of hair is called: - ANSWERStrichology
2,3,4,7,8,15) Questions with Correct
Answers
When determining face shape, which of the following actions is NOT a consideration? -
ANSWERSanalysis of the least dominant area
Which face shape looks good with almost any hair design, length or texture? -
ANSWERSoval
Place the volume either below the jawline or above the temple area with which face
shape? - ANSWERSRound
Which face shape is long, narrow and angular? - ANSWERSOblong
A salon professional should NOT accentuate the narrowness at the temples and width
at the jawline in what type of face shape? - ANSWERSPear
Which of the following guidelines is true if the client has a heart face shape? -
ANSWERSleave fullness at the nape
Which of the following descriptions define the term "profile"? - ANSWERSan outline of
the face from the side
What type of profile has a strong outward curvature resulting from either a protruding
nose or a sloping forehead or chin? - ANSWERSConvex
Which of the following statements represents an open-ended question? -
ANSWERSWhat final results do you want to see in your hair?
Select the term that could be used by a client to help uncover what they "want" in a hair
service. - ANSWERSShine
If the guest feels hesitant about your suggestion made during the Consult service
essential, you should: - ANSWERSask additional questions to clarify what the guest
really wants
At what point would you gain agreement to move forward during the Consult service
essential? - ANSWERSafter all questions have been clarified
Which of the following statements could be used when making a recommendation to
describe a benefit of a product? - ANSWERSThis product will increase shine.
, The following strategies all help the client feel they've had an exceptional experience,
EXCEPT: - ANSWERSnot suggesting add-on services
Of the eight bones that compose the cranium, how many are affected by scalp
massage? - ANSWERS8
Mary is performing a scalp massage on a client. Which of the following bones would be
affected by the massage Mary is offering? - ANSWERSfrontal
The parietal bones form the: - ANSWERScrown and upper sides of the head
The bone that forms the back of the skull, indenting above the nape area, is the: -
ANSWERSThe two bones located on either side of the head, directly above the ears
and below the parietal are the temporal bones.
The bone located on the little-finger side of the lower arm is the: - ANSWERSulna
The 8 carpals held together with ligaments make up the: - ANSWERSwrist
The fourteen bones that form the digits or fingers of the hands are called the: -
ANSWERSphalanges
Myology is the study of the structure, function and diseases of the: - ANSWERSmuscles
The salon professional is primarily concerned with which type of muscles found in the
head, face, neck, hands and arms? - ANSWERSVoluntary
Muscles affected by massage are generally manipulated from the: - ANSWERSinsertion
attachment to origin attachment
The frontalis and occipitalis muscles are joined by a tendon called the: -
ANSWERSEpicranial aponeurosis
The muscle that circles the mouth and is responsible for contracting, puckering and
wrinkling the lips is the: - ANSWERSorbicularis oris
The muscle that turns the palm of the hand up is the: - ANSWERSsupinator
The muscle that runs across the front of the lower part of the radius and the ulna and
turns the palm of the hand downward and inward is the: - ANSWERSpronator
Which of the following muscles flexes the joint of the small toe? - ANSWERSAbductor
digiti minimi
The technical term for the study of hair is called: - ANSWERStrichology
