OSF SERVER TEST WITH COMPLETE SOLUTIONS 100% VERIFIED!!!!
ALREADY GRADED A+
step 1 - (answer)introduce yourself / acknowledge guests within 2 mins
step 2 - (answer)bread/butter table, one loaf per 6 people
step 3 - (answer)describe drink, appetizer, and dinner feature
step 4 - (answer)offer a drink and appetizer
step 5 - (answer)deliver drinks to table within 5 mins
step 6 - (answer)take food order. suggest clam chowder/French onion soup or ceaser/spinach salad for
an extra charge.
step 7 - (answer)remove menus and feature sheets
step 8 - (answer)inform guests with steps of service (brb with soup and salad)
step 9 - (answer)survey and maintain table. offer bread and drink refills
step 10 - (answer)deliver soup and salads within 10 mins of order being taken
step 11 - (answer)timing of meals.
a) time meal delivery to completion of soup and salads
b) be aware of kitchen delays
c) time meals to longest item ordered
d) meals must be served within 15 mins of salads/soups being delivered
e) inform manager if meals are taking longer than 15 mins to come after being ordered
,OSF SERVER TEST WITH COMPLETE SOLUTIONS 100% VERIFIED!!!!
ALREADY GRADED A+
step 12 - (answer)serve the main course
a) offer cheese and parm
b) offer bread and drink refills
step 13 - (answer)quality check their opinion of food within 2-3 bites
step 14 - (answer)clear tables after food is eaten
step 15 - (answer)identify desert menu and offer ice cream, coffee, tea
step 16 - (answer)bring bill to table. let table know theres no rush
step 17 - (answer)only cups, desert utensils, and flatwear should be left on table when guests finish up
step 18 - (answer)offer to make change with their payment
step 19 - (answer)thank guests
step 20 - (answer)service doesnt end until guests leave the building, ask if table needs anything else
stages of a meal - (answer)a) table just arrived and is looking at the menus
b) table received bread/drinks, no food order yet
c) eating appies, order has been taken
d) eating meals, tables halfway done
e) eating dessert/coffee/tea, 15 mins before end
, OSF SERVER TEST WITH COMPLETE SOLUTIONS 100% VERIFIED!!!!
ALREADY GRADED A+
f) table has paid, and is complete
section as a whole - (answer)treat several tables at once instead of individual tables, take as much as you
can for/from all tables in one trip
order taking - (answer)oldest and ladies first, repeat orders after being taken. take menus after
allergies - (answer)always notify a manager before serving any food or drinks
celiac disease - (answer)medical condition where damage is done to the small intestine by gluten. let a
manager know
foods to avoid with celiac - (answer)flour, bread, crackers, cake, gravy, bread crumbs, batters
hidden gluten - (answer)HVP/HPP, modified wheat, malt, soup/gravy bases, sliced meats,
spices/seasoning, icing, baking powder, , soy sauce, salad dressing
dish without blank - (answer)ask if its a preference or allergy
popular vegetarian dishes - (answer)minestrone soup, garden/spinach/mediterranean salad, spaghetti
with marinara/mushroom sauce, spaghetti with brown butter and mizithra , pasta with Alfredo/pasta
sauce, veggie lasagna, manicotti, pesto bruschetta pizza, tomato basil flatbread, sautéed mushrooms,
broccoli, yam/French fries
kids - (answer)still get inclusive meals, ask parents if the kid wants their soup/salad. if not ring kids food
in right away
senior/adult small meals - (answer)available if requested, have reduced prices, still comes with
soup/salad/icecream
ALREADY GRADED A+
step 1 - (answer)introduce yourself / acknowledge guests within 2 mins
step 2 - (answer)bread/butter table, one loaf per 6 people
step 3 - (answer)describe drink, appetizer, and dinner feature
step 4 - (answer)offer a drink and appetizer
step 5 - (answer)deliver drinks to table within 5 mins
step 6 - (answer)take food order. suggest clam chowder/French onion soup or ceaser/spinach salad for
an extra charge.
step 7 - (answer)remove menus and feature sheets
step 8 - (answer)inform guests with steps of service (brb with soup and salad)
step 9 - (answer)survey and maintain table. offer bread and drink refills
step 10 - (answer)deliver soup and salads within 10 mins of order being taken
step 11 - (answer)timing of meals.
a) time meal delivery to completion of soup and salads
b) be aware of kitchen delays
c) time meals to longest item ordered
d) meals must be served within 15 mins of salads/soups being delivered
e) inform manager if meals are taking longer than 15 mins to come after being ordered
,OSF SERVER TEST WITH COMPLETE SOLUTIONS 100% VERIFIED!!!!
ALREADY GRADED A+
step 12 - (answer)serve the main course
a) offer cheese and parm
b) offer bread and drink refills
step 13 - (answer)quality check their opinion of food within 2-3 bites
step 14 - (answer)clear tables after food is eaten
step 15 - (answer)identify desert menu and offer ice cream, coffee, tea
step 16 - (answer)bring bill to table. let table know theres no rush
step 17 - (answer)only cups, desert utensils, and flatwear should be left on table when guests finish up
step 18 - (answer)offer to make change with their payment
step 19 - (answer)thank guests
step 20 - (answer)service doesnt end until guests leave the building, ask if table needs anything else
stages of a meal - (answer)a) table just arrived and is looking at the menus
b) table received bread/drinks, no food order yet
c) eating appies, order has been taken
d) eating meals, tables halfway done
e) eating dessert/coffee/tea, 15 mins before end
, OSF SERVER TEST WITH COMPLETE SOLUTIONS 100% VERIFIED!!!!
ALREADY GRADED A+
f) table has paid, and is complete
section as a whole - (answer)treat several tables at once instead of individual tables, take as much as you
can for/from all tables in one trip
order taking - (answer)oldest and ladies first, repeat orders after being taken. take menus after
allergies - (answer)always notify a manager before serving any food or drinks
celiac disease - (answer)medical condition where damage is done to the small intestine by gluten. let a
manager know
foods to avoid with celiac - (answer)flour, bread, crackers, cake, gravy, bread crumbs, batters
hidden gluten - (answer)HVP/HPP, modified wheat, malt, soup/gravy bases, sliced meats,
spices/seasoning, icing, baking powder, , soy sauce, salad dressing
dish without blank - (answer)ask if its a preference or allergy
popular vegetarian dishes - (answer)minestrone soup, garden/spinach/mediterranean salad, spaghetti
with marinara/mushroom sauce, spaghetti with brown butter and mizithra , pasta with Alfredo/pasta
sauce, veggie lasagna, manicotti, pesto bruschetta pizza, tomato basil flatbread, sautéed mushrooms,
broccoli, yam/French fries
kids - (answer)still get inclusive meals, ask parents if the kid wants their soup/salad. if not ring kids food
in right away
senior/adult small meals - (answer)available if requested, have reduced prices, still comes with
soup/salad/icecream
