COM4807 ORGANISATIONAL
COMMUNICATION THEORY 1 2026 PRACTICE
TEST SHEET FULL SOLUTIONS CORRECT
ANSWERS PREPARATION SET
◉ What does the modern organizational view emphasize?
Answer: Dynamic systems created and sustained through
communication, relationships, and adaptation.
◉ What does the modern perspective prioritize?
Answer: Collaboration, culture, meaning-making, employee voice,
and adaptability.
◉ What is organizational culture according to Schein?
Answer: A pattern of shared basic assumptions learned by a group
as it solves problems.
◉ How is culture taught in organizations?
Answer: Through stories, rituals, language, symbols, and everyday
interactions.
◉ What is organizational discourse?
,Answer: The language and communication practices that shape
workplace reality and norms.
◉ What is a counterstory?
Answer: A narrative that challenges dominant workplace
assumptions or official organizational stories.
◉ What does Leader- Member Exchange Theory focus on?
Answer: The unique relationships leaders develop with each
employee.
◉ What characterizes a high-quality LMX relationship?
Answer: Trust, respect, loyalty, and mutual support.
◉ What characterizes a low-quality LMX relationship?
Answer: More formal, contractual, and limited to required tasks.
◉ What determines LMX quality?
Answer: Trust, competence, communication, reliability, and
perceived similarity.
◉ What are the outcomes of strong LMX?
, Answer: Higher job satisfaction, commitment, performance, and
lower turnover.
◉ Why are emotional skills important for leaders?
Answer: They help leaders support teams, manage conflict, and
improve morale.
◉ What is sensemaking?
Answer: The process of interpreting ambiguous situations to
understand what is happening.
◉ What is sensegiving?
Answer: The attempt to influence how others interpret a situation.
◉ How does collaboration affect sensemaking?
Answer: Shared communication improves understanding and helps
groups adapt faster.
◉ What does Work-Life Border Theory explain?
Answer: How people manage boundaries between work and
personal life domains.
◉ What are the domains in Border Theory?
COMMUNICATION THEORY 1 2026 PRACTICE
TEST SHEET FULL SOLUTIONS CORRECT
ANSWERS PREPARATION SET
◉ What does the modern organizational view emphasize?
Answer: Dynamic systems created and sustained through
communication, relationships, and adaptation.
◉ What does the modern perspective prioritize?
Answer: Collaboration, culture, meaning-making, employee voice,
and adaptability.
◉ What is organizational culture according to Schein?
Answer: A pattern of shared basic assumptions learned by a group
as it solves problems.
◉ How is culture taught in organizations?
Answer: Through stories, rituals, language, symbols, and everyday
interactions.
◉ What is organizational discourse?
,Answer: The language and communication practices that shape
workplace reality and norms.
◉ What is a counterstory?
Answer: A narrative that challenges dominant workplace
assumptions or official organizational stories.
◉ What does Leader- Member Exchange Theory focus on?
Answer: The unique relationships leaders develop with each
employee.
◉ What characterizes a high-quality LMX relationship?
Answer: Trust, respect, loyalty, and mutual support.
◉ What characterizes a low-quality LMX relationship?
Answer: More formal, contractual, and limited to required tasks.
◉ What determines LMX quality?
Answer: Trust, competence, communication, reliability, and
perceived similarity.
◉ What are the outcomes of strong LMX?
, Answer: Higher job satisfaction, commitment, performance, and
lower turnover.
◉ Why are emotional skills important for leaders?
Answer: They help leaders support teams, manage conflict, and
improve morale.
◉ What is sensemaking?
Answer: The process of interpreting ambiguous situations to
understand what is happening.
◉ What is sensegiving?
Answer: The attempt to influence how others interpret a situation.
◉ How does collaboration affect sensemaking?
Answer: Shared communication improves understanding and helps
groups adapt faster.
◉ What does Work-Life Border Theory explain?
Answer: How people manage boundaries between work and
personal life domains.
◉ What are the domains in Border Theory?
