COM4806 ORGANISATIONAL
COMMUNICATION RESEARCH 1 2026
PRACTICE TEST SHEET FULL SOLUTIONS
CORRECT ANSWERS PREPARATION SET
◉ Org. Comm. is central
Answer: to organizational activity: communication shapes, limits,
and defines perceptions of individuals and organizations
◉ Org. Comm is a persuasive activity:
Answer: members are almost continuously involved in
communication activities.
◉ Communication is multidimensional:
Answer: speaking, listening, and writing
◉ myths about organizational communication
Answer: -It is easy to train someone to be an effective communicator.
-It is the role of human resources or corporate communication
people.
-People already know how to communicate.
,-Sharing sophisticated vocabulary is equal to effective
communication.
◉ Four Defining Factors of Organizational Communication
Answer: -Communication skills (knowing how to read, write, speak,
listen and use basic communication technology)
-Networks (networks connect related units within an organization)
-Culture (culture refers to the unique nature of an organization)
-Power (communication is power and power shapes
communication).
◉ org communication is
Answer: both transmission and a constitutive process (shapes and
define relationships)
◉ Communication is
Answer: a non-linear process.
-Communication can be verbal or nonverbal
-Sending a message is not synonymous with communicating
-Communication is irreversible (unchangeable).
-Communication is different from understanding
-Communication can be intentional or unintentional
, ◉ Demystifying (what are) Theories
Answer: explain why events happen in a certain way..., help us make
predictions about the future, Theories should be seen as symbolic.
◉ Classical Theories of Management
Answer: Look at organizations as machines = to structure them in
the most efficient manner...,
employees are "parts" of the machine... motivate by money,
emphasize downward comm.
◉ Human Relations Theory
Answer: work could be enjoyable, workers are motivated by needs
other than money, too much emphasis on the employee, managers
misunderstood and misused the theory to manipulate employees.
◉ Theory X (NO)
Answer: the assumption that employees dislike work, are lazy,
dislike responsibility, and must be coerced to perform
ssumptions (De-appreciative perspective) 1. Workers do not seek
responsibility, 2. Workers must be directed and threatened, 3. People
hate work
COMMUNICATION RESEARCH 1 2026
PRACTICE TEST SHEET FULL SOLUTIONS
CORRECT ANSWERS PREPARATION SET
◉ Org. Comm. is central
Answer: to organizational activity: communication shapes, limits,
and defines perceptions of individuals and organizations
◉ Org. Comm is a persuasive activity:
Answer: members are almost continuously involved in
communication activities.
◉ Communication is multidimensional:
Answer: speaking, listening, and writing
◉ myths about organizational communication
Answer: -It is easy to train someone to be an effective communicator.
-It is the role of human resources or corporate communication
people.
-People already know how to communicate.
,-Sharing sophisticated vocabulary is equal to effective
communication.
◉ Four Defining Factors of Organizational Communication
Answer: -Communication skills (knowing how to read, write, speak,
listen and use basic communication technology)
-Networks (networks connect related units within an organization)
-Culture (culture refers to the unique nature of an organization)
-Power (communication is power and power shapes
communication).
◉ org communication is
Answer: both transmission and a constitutive process (shapes and
define relationships)
◉ Communication is
Answer: a non-linear process.
-Communication can be verbal or nonverbal
-Sending a message is not synonymous with communicating
-Communication is irreversible (unchangeable).
-Communication is different from understanding
-Communication can be intentional or unintentional
, ◉ Demystifying (what are) Theories
Answer: explain why events happen in a certain way..., help us make
predictions about the future, Theories should be seen as symbolic.
◉ Classical Theories of Management
Answer: Look at organizations as machines = to structure them in
the most efficient manner...,
employees are "parts" of the machine... motivate by money,
emphasize downward comm.
◉ Human Relations Theory
Answer: work could be enjoyable, workers are motivated by needs
other than money, too much emphasis on the employee, managers
misunderstood and misused the theory to manipulate employees.
◉ Theory X (NO)
Answer: the assumption that employees dislike work, are lazy,
dislike responsibility, and must be coerced to perform
ssumptions (De-appreciative perspective) 1. Workers do not seek
responsibility, 2. Workers must be directed and threatened, 3. People
hate work
