BUS 201 ORGB TEST 1 (CHAPTERS 1 - 7) QUESTIONS
WITH ACCURATE ANSWERS
_____ is defined as the study of individual behavior and group dynamics in
organizations correct answer Organizational behavior
_____ is the relatively stable set of characteristics that influences an individual's
behavior and lends it consistency. correct answer Personality
_____ is the total dedication to continuous improvement and to customers so
that the customers' needs are met and their expectations exceeded. correct
answer Total Quality Management
A commonly used secondary individual stress prevention is correct answer
Physical exercise
A comprehensive and flexible system for achieving, sustaining and maximizing
business success. Driven by a close understanding of customer needs, disciplined
use of facts, data, and statistical analysis and diligent attention to managing,
improving, and reinventing business processes. correct answer Six Sigma
A country that is long-term oriented correct answer Is typically careful about
spending money
A federal regulatory agency can be considered part of an organization's correct
answer External task environment
,A female employee is issued a written reprimand when returning late from lunch.
A male employee in the same department returns late and is not disciplined. This
issue represents a question of correct answer Distributive justice
A manufacturer of products for outdoor enthusiasts offers flextime and the
opportunity to take up to four months of unpaid leaves of absence. This type of
organization would most appeal to which generation? correct answer Generation
X
A person working at a computer terminal may get lower back tension as a result
of poor posture. If the person becomes aware of that tension only when the
manager enters the work area, then the person may develop lower back tension
as a response to the appearance of the manager. This scenario would be an
example of correct answer Classical conditioning
A positive consequence of organizational distress may take the form of correct
answer Functional Turnover
A secondary prevention method of organizational stress is correct answer Team
building
A significant aspect of total quality management is correct answer Self-directed
work teams
A transnational organization is one where: correct answer The global viewpoint
supersedes national issues
A work condition that generates dissatisfaction due to discomfort or pain
(Herzberg's theory) correct answer Higiene factor
, A work condition that satisfies the need for psychological growth (Herzberg's
theory) correct answer Motivation factor
According to Henri Fayol, determining organizational goals and a means for
achieving them is known as_____. correct answer Planning
According to Herzberg, which factors are related to job dissatisfaction? correct
answer Hygiene factors
According to research on Kohlberg's model of cognitive moral development,
individuals at higher development stages are correct answer More likely to
engage in whistle-blowing
According to the Jungian approach to personality, the basic preference that
reflects what we pay attention to or how we prefer to gather information is
correct answer Sensing/intuiting
According to the MBTI a successful top executive is likely to have preferences for
correct answer Extrovert, sensor, thinker, and judger
According to Weber, _____ is the exercise of control on the basis of knowledge
correct answer Bureaucracy
According to your text, African-Americans and Hispanic-Americans are likely to be
at a disadvantage within organizations because: correct answer They tend to live
in a small number of large cities that are facing severe economic difficulties
WITH ACCURATE ANSWERS
_____ is defined as the study of individual behavior and group dynamics in
organizations correct answer Organizational behavior
_____ is the relatively stable set of characteristics that influences an individual's
behavior and lends it consistency. correct answer Personality
_____ is the total dedication to continuous improvement and to customers so
that the customers' needs are met and their expectations exceeded. correct
answer Total Quality Management
A commonly used secondary individual stress prevention is correct answer
Physical exercise
A comprehensive and flexible system for achieving, sustaining and maximizing
business success. Driven by a close understanding of customer needs, disciplined
use of facts, data, and statistical analysis and diligent attention to managing,
improving, and reinventing business processes. correct answer Six Sigma
A country that is long-term oriented correct answer Is typically careful about
spending money
A federal regulatory agency can be considered part of an organization's correct
answer External task environment
,A female employee is issued a written reprimand when returning late from lunch.
A male employee in the same department returns late and is not disciplined. This
issue represents a question of correct answer Distributive justice
A manufacturer of products for outdoor enthusiasts offers flextime and the
opportunity to take up to four months of unpaid leaves of absence. This type of
organization would most appeal to which generation? correct answer Generation
X
A person working at a computer terminal may get lower back tension as a result
of poor posture. If the person becomes aware of that tension only when the
manager enters the work area, then the person may develop lower back tension
as a response to the appearance of the manager. This scenario would be an
example of correct answer Classical conditioning
A positive consequence of organizational distress may take the form of correct
answer Functional Turnover
A secondary prevention method of organizational stress is correct answer Team
building
A significant aspect of total quality management is correct answer Self-directed
work teams
A transnational organization is one where: correct answer The global viewpoint
supersedes national issues
A work condition that generates dissatisfaction due to discomfort or pain
(Herzberg's theory) correct answer Higiene factor
, A work condition that satisfies the need for psychological growth (Herzberg's
theory) correct answer Motivation factor
According to Henri Fayol, determining organizational goals and a means for
achieving them is known as_____. correct answer Planning
According to Herzberg, which factors are related to job dissatisfaction? correct
answer Hygiene factors
According to research on Kohlberg's model of cognitive moral development,
individuals at higher development stages are correct answer More likely to
engage in whistle-blowing
According to the Jungian approach to personality, the basic preference that
reflects what we pay attention to or how we prefer to gather information is
correct answer Sensing/intuiting
According to the MBTI a successful top executive is likely to have preferences for
correct answer Extrovert, sensor, thinker, and judger
According to Weber, _____ is the exercise of control on the basis of knowledge
correct answer Bureaucracy
According to your text, African-Americans and Hispanic-Americans are likely to be
at a disadvantage within organizations because: correct answer They tend to live
in a small number of large cities that are facing severe economic difficulties
