WGU D072 FUNDAMENTALS FOR SUCCESS
IN BUSINESS COMPREHENSIVE EXAMINATION
TEST WITH COMPLETE SOLUTIONS
◉ Possession of the means or skill to do something. Answer: Ability
◉ Giving the sender full, undisturbed attention with the intention of
fully receiving his or her message. Answer: Active Listening
◉ Forceful communication style often carried out in a loud and
hostile manner. Answer: Aggressive Communicator
◉ Productive communication style used by those who express their
ideas while listening attentively to others. Answer: Assertive
Comunicator
◉ Mechanism by which employees align and are drawn to
organizations that match individual culture, preferences, and working
style.. Answer: Attraction
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
similar to the ones their existing members possess; and (3) over time,
,those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition
◉ The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death. Answer:
Attritition
◉ Possession of the means or skill to do something. Answer: ability
◉ Giving the sender full, undisturbed attention with the intention of
fully receiving his or her message. Answer: Active listening
◉ Forceful communication style often carried out in a loud and
hostile manner. Answer: aggressive communicator
◉ Productive communication style used by those who express their
ideas while listening attentively to others. Answer: assertive
communicator
◉ Mechanism by which employees align and are drawn to
organizations that match individual culture, preferences, and working
style.. Answer: Attraction
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
, similar to the ones their existing members possess; and (3) over time,
those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
similar to the ones their existing members possess; and (3) over time,
those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition (A-S-A)
◉ The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death. Answer:
Attrition
◉ Leadership style that keeps close control over subordinates and
does not seek much input from others. Answer: Autocratic style
◉ Factor that prevents the receiver from receiving and understanding
the message accurately. Answer: barrier to effective communication
◉ Guided interview questions where individuals describe their
thoughts and feelings during specific situations and a coach helps
establish a development plan. Answer: behavioral event interviews
◉ Means of passing information from sender to recipient, such as via
face-to-face meeting or telephone call. Answer: channel
IN BUSINESS COMPREHENSIVE EXAMINATION
TEST WITH COMPLETE SOLUTIONS
◉ Possession of the means or skill to do something. Answer: Ability
◉ Giving the sender full, undisturbed attention with the intention of
fully receiving his or her message. Answer: Active Listening
◉ Forceful communication style often carried out in a loud and
hostile manner. Answer: Aggressive Communicator
◉ Productive communication style used by those who express their
ideas while listening attentively to others. Answer: Assertive
Comunicator
◉ Mechanism by which employees align and are drawn to
organizations that match individual culture, preferences, and working
style.. Answer: Attraction
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
similar to the ones their existing members possess; and (3) over time,
,those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition
◉ The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death. Answer:
Attritition
◉ Possession of the means or skill to do something. Answer: ability
◉ Giving the sender full, undisturbed attention with the intention of
fully receiving his or her message. Answer: Active listening
◉ Forceful communication style often carried out in a loud and
hostile manner. Answer: aggressive communicator
◉ Productive communication style used by those who express their
ideas while listening attentively to others. Answer: assertive
communicator
◉ Mechanism by which employees align and are drawn to
organizations that match individual culture, preferences, and working
style.. Answer: Attraction
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
, similar to the ones their existing members possess; and (3) over time,
those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition
◉ A theory holding that (1) individuals are attracted to organizations
whose members are similar to themselves in terms of personality,
values, interests, and other attributes; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities
similar to the ones their existing members possess; and (3) over time,
those who do not fit in well are more likely to leave. Answer:
Attraction-selection-attrition (A-S-A)
◉ The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death. Answer:
Attrition
◉ Leadership style that keeps close control over subordinates and
does not seek much input from others. Answer: Autocratic style
◉ Factor that prevents the receiver from receiving and understanding
the message accurately. Answer: barrier to effective communication
◉ Guided interview questions where individuals describe their
thoughts and feelings during specific situations and a coach helps
establish a development plan. Answer: behavioral event interviews
◉ Means of passing information from sender to recipient, such as via
face-to-face meeting or telephone call. Answer: channel
