VA Accreditation Exam Study Guide 2026
Veterans Affairs Claims Agent Prep – 300 Practice Questions with Verified Answers &
Detailed Rationales
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Table of Contents
| Section | Topic | Questions |
|---------|-------|-----------|
| Section 1 | Exam Format & Accreditation Basics | 1–30 |
| Section 2 | VA Structure & Administration | 31–55 |
| Section 3 | VA Forms & Documentation | 56–80 |
| Section 4 | 38 CFR Part 1 – General Provisions | 81–95 |
| Section 5 | 38 CFR Part 3 – Adjudication (Core Claims Process) | 96–140 |
| Section 6 | 38 CFR Part 4 – Schedule for Rating Disabilities | 141–180 |
| Section 7 | 38 CFR Part 14 – Legal Services & Ethics | 181–215 |
| Section 8 | 38 CFR Parts 19 & 20 – Appeals (Legacy & Modernized) | 216–245 |
| Section 9 | Fees, Fee Agreements & Compensation | 246–270 |
| Section 10 | Comprehensive Review & Mixed Topics | 271–300 |
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Exam Overview
,| Category | Details |
|----------|---------|
| Exam Name | VA Accreditation Exam for Claims Agents |
| Administered By | Office of General Counsel (OGC) |
| Total Questions | 40 multiple-choice questions |
| Time Limit | 60 minutes |
| Passing Score | 75% (30 out of 40 correct) |
| Format | Closed-book, online |
| Cost | Free |
| Application Form | VA Form 21a |
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Primary Study Resources
The exam is based primarily on specific sections of Title 38, Code of Federal Regulations
(38 CFR) .
| CFR Part | Topic |
|----------|-------|
| Part 1 | General Provisions |
| Part 3 | Adjudication (most heavily tested) |
| Part 4 | Schedule for Rating Disabilities |
| Part 14 | Legal Services, Agent/Attorney Accreditation |
| Part 19 | Appeals (Legacy System) |
,| Part 20 | Board of Veterans' Appeals Rules of Practice |
Key Statutory References: Title 38, U.S. Code, chapters 1, 11, 13, 15, 51, 53, 59, 71, and 72.
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SECTION 1: EXAM FORMAT & ACCREDITATION BASICS
Questions 1–30
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Question 1
The VA Accreditation Exam for claims agents is administered by which office?
- A) Veterans Benefits Administration (VBA)
- B) Veterans Health Administration (VHA)
- C) Office of General Counsel (OGC)
- D) Board of Veterans' Appeals (BVA)
Answer: C) Office of General Counsel (OGC)
Rationale: The OGC oversees the entire accreditation process—processing VA Form 21a
applications and administering the exam. The VBA handles claims, VHA handles
healthcare, and BVA handles appeals.
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Question 2
, What is the minimum passing score on the VA Accreditation Exam?
- A) 70% (28 of 40 questions correct)
- B) 75% (30 of 40 questions correct)
- C) 80% (32 of 40 questions correct)
- D) 85% (34 of 40 questions correct)
Answer: B) 75% (30 of 40 questions correct)
Rationale: Candidates must correctly answer at least 30 of the 40 multiple-choice
questions to pass. The exam is closed-book, taken online, and free of charge.
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Question 3
How much time is allowed to complete the VA Accreditation Exam?
- A) 30 minutes
- B) 60 minutes
- C) 90 minutes
- D) 120 minutes
Answer: B) 60 minutes
Rationale: Candidates have exactly one hour to complete all 40 multiple-choice
questions—approximately 1.5 minutes per question.
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Veterans Affairs Claims Agent Prep – 300 Practice Questions with Verified Answers &
Detailed Rationales
---
Table of Contents
| Section | Topic | Questions |
|---------|-------|-----------|
| Section 1 | Exam Format & Accreditation Basics | 1–30 |
| Section 2 | VA Structure & Administration | 31–55 |
| Section 3 | VA Forms & Documentation | 56–80 |
| Section 4 | 38 CFR Part 1 – General Provisions | 81–95 |
| Section 5 | 38 CFR Part 3 – Adjudication (Core Claims Process) | 96–140 |
| Section 6 | 38 CFR Part 4 – Schedule for Rating Disabilities | 141–180 |
| Section 7 | 38 CFR Part 14 – Legal Services & Ethics | 181–215 |
| Section 8 | 38 CFR Parts 19 & 20 – Appeals (Legacy & Modernized) | 216–245 |
| Section 9 | Fees, Fee Agreements & Compensation | 246–270 |
| Section 10 | Comprehensive Review & Mixed Topics | 271–300 |
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Exam Overview
,| Category | Details |
|----------|---------|
| Exam Name | VA Accreditation Exam for Claims Agents |
| Administered By | Office of General Counsel (OGC) |
| Total Questions | 40 multiple-choice questions |
| Time Limit | 60 minutes |
| Passing Score | 75% (30 out of 40 correct) |
| Format | Closed-book, online |
| Cost | Free |
| Application Form | VA Form 21a |
---
Primary Study Resources
The exam is based primarily on specific sections of Title 38, Code of Federal Regulations
(38 CFR) .
| CFR Part | Topic |
|----------|-------|
| Part 1 | General Provisions |
| Part 3 | Adjudication (most heavily tested) |
| Part 4 | Schedule for Rating Disabilities |
| Part 14 | Legal Services, Agent/Attorney Accreditation |
| Part 19 | Appeals (Legacy System) |
,| Part 20 | Board of Veterans' Appeals Rules of Practice |
Key Statutory References: Title 38, U.S. Code, chapters 1, 11, 13, 15, 51, 53, 59, 71, and 72.
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SECTION 1: EXAM FORMAT & ACCREDITATION BASICS
Questions 1–30
---
Question 1
The VA Accreditation Exam for claims agents is administered by which office?
- A) Veterans Benefits Administration (VBA)
- B) Veterans Health Administration (VHA)
- C) Office of General Counsel (OGC)
- D) Board of Veterans' Appeals (BVA)
Answer: C) Office of General Counsel (OGC)
Rationale: The OGC oversees the entire accreditation process—processing VA Form 21a
applications and administering the exam. The VBA handles claims, VHA handles
healthcare, and BVA handles appeals.
---
Question 2
, What is the minimum passing score on the VA Accreditation Exam?
- A) 70% (28 of 40 questions correct)
- B) 75% (30 of 40 questions correct)
- C) 80% (32 of 40 questions correct)
- D) 85% (34 of 40 questions correct)
Answer: B) 75% (30 of 40 questions correct)
Rationale: Candidates must correctly answer at least 30 of the 40 multiple-choice
questions to pass. The exam is closed-book, taken online, and free of charge.
---
Question 3
How much time is allowed to complete the VA Accreditation Exam?
- A) 30 minutes
- B) 60 minutes
- C) 90 minutes
- D) 120 minutes
Answer: B) 60 minutes
Rationale: Candidates have exactly one hour to complete all 40 multiple-choice
questions—approximately 1.5 minutes per question.
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