CCMA EXAM 3 MOCK TEST AND STUDY
MATERIAL WITH CLINICAL SCENARIOS AND
HEALTHCARE SUPPORT PRACTICE
◉ A medical assistant is reinforcing instructions with a patient
about how to take a buccal tablet. Which of the following
instructions should the assistant give the patient?
A) "Place the tablet under your tongue."
B) "Take the tablet with a full glass of water."
C) "Place the tablet between you or gums and cheek."
D) "Let the tablet fully dissolve on your tongue.".
Answer: C.
The assistant should instruct the patient to place the buccal tablet
between his gums and his cheek. A buccal tablet acts faster than oral
tablets because it does not need to pass through the gastrointestinal
tract to be absorbed.
◉ Which of the following terms should a medical assistant use to tell
a provider that a patient is having discomfort and difficulty
breathing?
,A) Apnea
B) Cyanosis
C) Dysphasia
D) Dyspnea.
Answer: D.
Dyspnea is a term used to indicate that a patient is experiencing
difficult or painful breathing.
◉ Which of the following methods is used to notify a provider of the
denial of a claim by an insurance carrier?
A) Remittance advice
B) Flow Board
C) Daily report
D) CCMS 1500.
Answer: A.
A remittance advice document itemizes all paid, denied, and
allowable charges for a patient. This document notifies the provider
of any and all claim denials.
,◉ Which of the following positions is appropriate for a pelvic exam?
A) Prone
B) Lithotomy
C) Supine
D) Trendelenburg.
Answer: B.
The lithotomy position is appropriate for pelvic examinations.
◉ Which of the following cardiac procedures is within a medical
assistants scope of practice and does not require a licensed
technician or provider to assist or perform it?.
Answer: Holter monitor application
A Holter monitor is a system for recording cardiac activity for 24 hr
or longer. It is within an assistant's scope of practice to place and
remove a Holter monitor.
, ◉ Which of the following EKG artifacts is caused by a disconnected
electrode and results in the tracing going into the margins of the
paper?.
Answer: Interrupted baseline
Interrupted baseline is caused by an electrical disconnection or a
detached electrode and results in the tracing moving into the
margins of the paper.
◉ A medical assistant receives a telephone call from a patient who
seems anxious about the results of a test. Which of the following
responses should the assistant make?.
Answer: "I know you are concerned about your test results. We'll call
you as soon as your results come in."
This response shows empathy and active listening skills on the part
of the assistant, which communicates to the patient that the
assistant recognizes his emotions. Empathy allows the assistant to
validate the patient's emotions without becoming unprofessional
and losing objectivity. This response is an example of an appropriate
way to communicate with the patient.
MATERIAL WITH CLINICAL SCENARIOS AND
HEALTHCARE SUPPORT PRACTICE
◉ A medical assistant is reinforcing instructions with a patient
about how to take a buccal tablet. Which of the following
instructions should the assistant give the patient?
A) "Place the tablet under your tongue."
B) "Take the tablet with a full glass of water."
C) "Place the tablet between you or gums and cheek."
D) "Let the tablet fully dissolve on your tongue.".
Answer: C.
The assistant should instruct the patient to place the buccal tablet
between his gums and his cheek. A buccal tablet acts faster than oral
tablets because it does not need to pass through the gastrointestinal
tract to be absorbed.
◉ Which of the following terms should a medical assistant use to tell
a provider that a patient is having discomfort and difficulty
breathing?
,A) Apnea
B) Cyanosis
C) Dysphasia
D) Dyspnea.
Answer: D.
Dyspnea is a term used to indicate that a patient is experiencing
difficult or painful breathing.
◉ Which of the following methods is used to notify a provider of the
denial of a claim by an insurance carrier?
A) Remittance advice
B) Flow Board
C) Daily report
D) CCMS 1500.
Answer: A.
A remittance advice document itemizes all paid, denied, and
allowable charges for a patient. This document notifies the provider
of any and all claim denials.
,◉ Which of the following positions is appropriate for a pelvic exam?
A) Prone
B) Lithotomy
C) Supine
D) Trendelenburg.
Answer: B.
The lithotomy position is appropriate for pelvic examinations.
◉ Which of the following cardiac procedures is within a medical
assistants scope of practice and does not require a licensed
technician or provider to assist or perform it?.
Answer: Holter monitor application
A Holter monitor is a system for recording cardiac activity for 24 hr
or longer. It is within an assistant's scope of practice to place and
remove a Holter monitor.
, ◉ Which of the following EKG artifacts is caused by a disconnected
electrode and results in the tracing going into the margins of the
paper?.
Answer: Interrupted baseline
Interrupted baseline is caused by an electrical disconnection or a
detached electrode and results in the tracing moving into the
margins of the paper.
◉ A medical assistant receives a telephone call from a patient who
seems anxious about the results of a test. Which of the following
responses should the assistant make?.
Answer: "I know you are concerned about your test results. We'll call
you as soon as your results come in."
This response shows empathy and active listening skills on the part
of the assistant, which communicates to the patient that the
assistant recognizes his emotions. Empathy allows the assistant to
validate the patient's emotions without becoming unprofessional
and losing objectivity. This response is an example of an appropriate
way to communicate with the patient.
