AMCA MEDICAL ASSISTANT
CERTIFICATION TEST BANK COMPLETE
SOLVED QUESTIONS EXPERT REVIEW FULL
SOLUTION
●● Improper Conduct Example
Answer: Invasion of privacy
●● Medical Practice Acts Purpose
Answer: The need to determine the methods and requirements of
physician licensure
●● Malpractice Lawsuits Factor
Answer: The level of trust in the physician-patient relationship
●● Principles of Conduct
Answer: Laws
●● Durable Power of Attorney Activation
Answer: When the patient can no longer make competent medical
decisions
,●● Finding of Fault in Malpractice
Answer: Contributory negligence
●● Employee Acting on Doctor's Behalf
Answer: Respondeat superior
●● Lawsuit Grounds for Abandonment
Answer: Abandonment
●● Americans with Disabilities Act Rights
Answer: Ease in physical access to the workplace
●● Ignoring a patient's anger
Answer: A response that fails to acknowledge a patient's emotional state.
●● Giving advice to the patient although they may not have asked for it
Answer: Providing suggestions or recommendations without the
patient's request.
●● Responding to the patient's stated problem by saying 'let's discuss it'
Answer: Engaging with the patient by inviting further conversation
about their issue.
,●● Telling an unhappy patient to 'cheer up; things will get better'
Answer: An attempt to uplift a patient's mood without addressing their
concerns.
●● Sole proprietorship
Answer: A form of medical practice that may have personal property
attached in case of business failure and earns all of the profit when the
business succeeds.
●● Libel
Answer: Statements written or pictures about another person that are
intended to be cruel and damaging to a person's reputation.
●● Breach of confidentiality
Answer: An unethical and illegal act prohibited by HIPAA.
●● Civil law
Answer: Includes torts, implied contracts, and medical malpractice.
●● Privacy rule
Answer: In place to protect electronic transfer of information.
●● Avoiding patient abandonment
, Answer: Giving formal notice of withdrawal from the established
patient.
●● Best way to address an elderly patient
Answer: Using Mr. or Mrs.
●● Scheduling a patient
Answer: The most important factor to remember is to maintain patient
confidentiality.
●● Rescheduling after missed appointment
Answer: The medical assistant should call to reschedule after 15
minutes.
●● Cluster booking
Answer: A scheduling method that books several patients around the
same time.
●● Highest normal temperature values
Answer: The rectal temperature site gives the highest normal values.
●● Patient's chief complaint
Answer: The main reason the patient is seeking care that day.
CERTIFICATION TEST BANK COMPLETE
SOLVED QUESTIONS EXPERT REVIEW FULL
SOLUTION
●● Improper Conduct Example
Answer: Invasion of privacy
●● Medical Practice Acts Purpose
Answer: The need to determine the methods and requirements of
physician licensure
●● Malpractice Lawsuits Factor
Answer: The level of trust in the physician-patient relationship
●● Principles of Conduct
Answer: Laws
●● Durable Power of Attorney Activation
Answer: When the patient can no longer make competent medical
decisions
,●● Finding of Fault in Malpractice
Answer: Contributory negligence
●● Employee Acting on Doctor's Behalf
Answer: Respondeat superior
●● Lawsuit Grounds for Abandonment
Answer: Abandonment
●● Americans with Disabilities Act Rights
Answer: Ease in physical access to the workplace
●● Ignoring a patient's anger
Answer: A response that fails to acknowledge a patient's emotional state.
●● Giving advice to the patient although they may not have asked for it
Answer: Providing suggestions or recommendations without the
patient's request.
●● Responding to the patient's stated problem by saying 'let's discuss it'
Answer: Engaging with the patient by inviting further conversation
about their issue.
,●● Telling an unhappy patient to 'cheer up; things will get better'
Answer: An attempt to uplift a patient's mood without addressing their
concerns.
●● Sole proprietorship
Answer: A form of medical practice that may have personal property
attached in case of business failure and earns all of the profit when the
business succeeds.
●● Libel
Answer: Statements written or pictures about another person that are
intended to be cruel and damaging to a person's reputation.
●● Breach of confidentiality
Answer: An unethical and illegal act prohibited by HIPAA.
●● Civil law
Answer: Includes torts, implied contracts, and medical malpractice.
●● Privacy rule
Answer: In place to protect electronic transfer of information.
●● Avoiding patient abandonment
, Answer: Giving formal notice of withdrawal from the established
patient.
●● Best way to address an elderly patient
Answer: Using Mr. or Mrs.
●● Scheduling a patient
Answer: The most important factor to remember is to maintain patient
confidentiality.
●● Rescheduling after missed appointment
Answer: The medical assistant should call to reschedule after 15
minutes.
●● Cluster booking
Answer: A scheduling method that books several patients around the
same time.
●● Highest normal temperature values
Answer: The rectal temperature site gives the highest normal values.
●● Patient's chief complaint
Answer: The main reason the patient is seeking care that day.
