Question 1
(a) The Vodacom Group operates in a dynamic and complex external environment across
different markets in Africa. Briefly explain the purpose of the external environment analysis in
strategic management.
The purpose of the external environment analysis in strategic management is to enable an
organisation like Vodacom to identify and understand the key opportunities and threats that exist
outside its boundaries. By systematically scanning and monitoring the external environment, an
organisation can proactively align its strategies to take advantage of potential opportunities (e.g., a
growing youthful population) while mitigating or preparing for potential threats (e.g., regulatory
changes or economic instability). This understanding is crucial for formulating effective strategies
and ensuring the organisation's long-term survival and success (Venter, 2022, p. 139).
(b) Use a suitable macro-environmental analysis model to analyse three (3)
macro-environmental factors which influence Vodacom Group Limited’s strategic
decision-making. Your answer should explain each factor and apply it to the Vodacom Group
using evidence from the integrated report.
A suitable model for analysing Vodacom's macro-environment is the PESTLE/G framework, which
categorises external factors into Political, Economic, Social, Technological, Legal, Environmental,
and Global (Venter, 2022, p. 141-143). The following table applies three significant factors from this
model to the Vodacom Group.
Macro-environmental Explanation of the Application to the
factor macro-environmental factor Vodacom Group
The Vodacom Group operates
in diverse markets where
political and regulatory
environments are a key
concern. The integrated report
This factor considers the impact of
highlights "Increased taxation,
government policies, political
regulatory and compliance
stability, and legal/regulatory
pressures" as a principal risk,
1. Political and Legal frameworks on an organisation. It
noting that changes in these
Factors includes issues like taxation policies,
requirements can impact their
regulations, political instability, and
competitive position and
government attitudes towards
profitability (Vodacom, 2025,
business (Venter, 2022, p. 142).
p. 35). An example is the
legal matter regarding "Please
Call Me," where Vodacom
awaits a decision from the
Constitutional Court on a