STUDY GUIDE, PRACTICE QUESTIONS
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Exam Prep
,The state requires bacteriological sample results be kept _____ 5 years
years.
The state requires chemical analysis be kept at least _____ years. 10 years
EPA requires a water system to keep a copy of each consumer 5 years
confidence report at least _____
years.
A public water system provides the public with piped water 15 service connections
for human consumption, serves 25 individuals
at least _____ service connections, and regularly serves at least 60 days out of the year
_____ individuals daily at least _____
days out of the year.
The water utility field affects everyone because _____. water is essential to life and health
The water utility employee should remember customers are courteous treatment and answers to questions about water
entitled to _____ and _____.
In Texas, water operator licensing is administered by the _____. TCEQ
All public water systems are required to employ licensed redistributes treated water
operators even if the system only
_____ treated water bought from another source.
Public water systems include cities, municipal utility districts, campgrounds
rural water supply
corporations, mobile home parks, and _____.
Examples of community water systems include ________. e. all of the above
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
A federal agency impacting the water utility industry is the _____. EPA
, The most important federal law impacting the water utility Safe Drinking Water Act (PL93-523)
industry is the _____.
The four national safety and quality standards for drinking bacteriological
water covered in the Safe
Drinking Water Act are physical, chemical, ________ and
radiological.
The state agency that regulates drinking water in Texas and TCEQ
administers the federal Safe
Drinking Water Act is the ________.
Water utility system personnel are required to notify the TCEQ health hazards
of changes or alterations of
the system, a new facility to be built, and water supply ________.
Some regional and local agencies impacting the water utility river authorities
industry are municipal utility
districts, rural water supply corporations, drainage districts,
________, groundwater
conservation districts, and subsidence districts.
Public relations (PR) is the relationship between YOU, the customer
water utility employee, and the _____.
The keys to good customer relations are (1) everything the true
utility does is PR, (2) customers
are entitled to courteous treatment, (3) every employee is a
PR person. (true/false)
Meter readers are the persons with whom customers have the false (meter readers often have the most contact)
least contact. (true/false)