PUBLIX DELI KNOWLEDGE
COMPREHENSIVE EXAM PREP QUESTIONS
AND SOLUTIONS VERIFIED STUDY
RESOURCE
●● Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter
Answer: C.) All American Platter
●● How many days does a Publix Turkey Ringleader get?
Answer: 1 day
●● Where do you look for info on Cubanitos?
Answer: Deli Platter Guide
●● What two chemicals cant be combined? (Can/ will cause permanent
lung damage)
Answer: Block Whitener and Q San
●● What chemical is kept separate from everything else?
,Answer: Block whitener
●● When rotating in new stock, and to keep older stock in front, what
method are you using?
Answer: FIFO (First in, First out)
●● Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.)
Answer: **Erm look this one up
●● When dealing with a rude customer, what approach should you take?
Answer: CALM
●● What does CALM stand for?
Answer: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
, ●● How often do you clean the cutting gloves?
Answer: Every 4 hours
●● You should immediately clean the slicer after slicing what meats?
Answer: A.) Salsalito
B.) Pastrami
C.) Roast beef
●● Oil and vinegar at the sub station gets what FIFO appropriately
labeled top?
Answer: Green
●● What color code does Grease Cutter Positive have?
Answer: Yellow
●● What portion size of corned beef does a Ruben sandwich get?
Answer: 6 oz (approx .38lb)
●● What is the shelf life for the Ruben sauerkraut mixture in the cooler?
Answer: 3 days
●● Which BH turkey is only one breast?
COMPREHENSIVE EXAM PREP QUESTIONS
AND SOLUTIONS VERIFIED STUDY
RESOURCE
●● Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter
Answer: C.) All American Platter
●● How many days does a Publix Turkey Ringleader get?
Answer: 1 day
●● Where do you look for info on Cubanitos?
Answer: Deli Platter Guide
●● What two chemicals cant be combined? (Can/ will cause permanent
lung damage)
Answer: Block Whitener and Q San
●● What chemical is kept separate from everything else?
,Answer: Block whitener
●● When rotating in new stock, and to keep older stock in front, what
method are you using?
Answer: FIFO (First in, First out)
●● Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.)
Answer: **Erm look this one up
●● When dealing with a rude customer, what approach should you take?
Answer: CALM
●● What does CALM stand for?
Answer: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
, ●● How often do you clean the cutting gloves?
Answer: Every 4 hours
●● You should immediately clean the slicer after slicing what meats?
Answer: A.) Salsalito
B.) Pastrami
C.) Roast beef
●● Oil and vinegar at the sub station gets what FIFO appropriately
labeled top?
Answer: Green
●● What color code does Grease Cutter Positive have?
Answer: Yellow
●● What portion size of corned beef does a Ruben sandwich get?
Answer: 6 oz (approx .38lb)
●● What is the shelf life for the Ruben sauerkraut mixture in the cooler?
Answer: 3 days
●● Which BH turkey is only one breast?
