Exam Questions and Answers
1. Technicians should not decide they will be
able to restore a damaged item until they have the item and
communicated with the customer
Answer pretest
2. The restoration company works for the property
owner, who is the primary customer. A secondary customer is the
when the property owner is an
Answer insurance carrier, insured
3. Smoke and
soot particles are visual by-products of .
Answer in-complete combustion
4. Heat,
fuel, and oxygen are the key elements required for .
Answer combustions
5. The
particle size range of combustion smoke particles is ,
mi-crons.
,Answer .1, 4
6. The general categories
into which all smoke residues may be places are PAH (Polycyclic
Aromatic Hydrocarbons) and .
Answer sout
7. Both
PAH and soot particles have been reported to be to
hu-mans.
Answer carcinogenic
8. A
very difficult smoke odor for technicians to overcome is the
odor, also called "psychological" odor.
Answer heightened awareness
9. To
remove high levels of protein odor from surfaces,
is usually required for cleaning protein residues.
Answer wet cleaning
10. When burned, this material will provide a thick, heavy
black smeary residue.
Answer Synthetic
, 11. Factors to consider in
determining the degree of smoke contamination throughout a
structure are the air and generated
during combustion.
Answer pressure, temperature
12. The severity of soot contamination
increases with a of oxygen and decreases when a of
oxygen is present during the fire.
Answer lack, greater quantity
13. Some materials and
surfaces naturally adsorb more odors than others. The odor control
industry refers to them as " "
Answer Natural wicks
14. During a fire, smoke can carry vaporized oils,
which eventually settle to leave an on surfaces, which is
difficult to remove.
Answer oily film
15. Lighter plastic surfaces subjected to higher
temperatures and soot have protentional to irreversibly.
Answer yellow