COMM 226 UPDATED ACTUAL EXAM QUESTIONS CORRECT ANSWERS GRADED A PLUS
Question:
What are the BTM nonroutine skills?
Answer:
1. Abstract Reasoning 2. Systems thinking 3. collaboration: 4. Ability to experiment
Question:
abstract reasoning
Answer:
Using models (ability to create and manipulate models) to make analytics
Question:
System thinking:
Answer:
A way of monitoring the entire system by viewing multiple inputs being processed or transformed to
produce outputs. like a databases
Question:
Collaboration
Answer:
Giving and receiving feedback, a data analyst communicates with users to get the right data into and
out of a database (group work)
Question:
,Ability to Experiment
Answer:
Use reasoned analysis of ideas and develop them into something useful
Question:
Management Information Systems
Answer:
The management of processes, information systems and information to help organizations achieve
their strategies
Question:
3 elements of MIS
Answer:
1. processes, information systems and information 2. management and use (create, monitor and
adapt part 1) 3. achieve organizational strategies
Question:
What are Porter's Five Forces (industry structure)
Answer:
1. competition from substitutes (not the same product/industry) 2. competition from new entrants 3.
competition from existing rivals 4. Bargaining power of suppliers 5. Bargaining power of customers
Question:
2 Porter's generic competitive strategies: Scope
Answer:
1. Industry-wide: sell to anyone, seek the mass market, and anyone can use the product they offer 2.
Focus: specific type of consumer (age, group, lifestyle, geographical area)
, Question:
2 Porter's generic competitive strategies: Competitve Advantage
Answer:
1. Cost (low): wins by offering the cheapest option; you fail if yours is not the cheapest 2.
Differentiation: offer something unique, superior or premium
Question:
5 primary activities:
Answer:
1. Inbound logistics: receiving and storing 2. Operation/Manufacturing: transforming inputs into
final products 3. Outbound logistics: distribution to the buyer and collecting 4. Sales and Marketing
5. Customer Service
Question:
4 support activities:
Answer:
1. procurement: finding vendors, setting up contracts and negotiating prices 2. Tech: R&D, Methods
and procedures 3. HR: recruitment, compensation, evaluation, and training 4. Firm infrastructure
Question:
Value chain linkages:
Answer:
Interactions across value chain activities and their corresponding information systems
Question:
What is the relationship between competitve strategy, business processes and information systems?
Answer:
Competitive strategy drives business processes, and information systems support business processes
Question:
What are the BTM nonroutine skills?
Answer:
1. Abstract Reasoning 2. Systems thinking 3. collaboration: 4. Ability to experiment
Question:
abstract reasoning
Answer:
Using models (ability to create and manipulate models) to make analytics
Question:
System thinking:
Answer:
A way of monitoring the entire system by viewing multiple inputs being processed or transformed to
produce outputs. like a databases
Question:
Collaboration
Answer:
Giving and receiving feedback, a data analyst communicates with users to get the right data into and
out of a database (group work)
Question:
,Ability to Experiment
Answer:
Use reasoned analysis of ideas and develop them into something useful
Question:
Management Information Systems
Answer:
The management of processes, information systems and information to help organizations achieve
their strategies
Question:
3 elements of MIS
Answer:
1. processes, information systems and information 2. management and use (create, monitor and
adapt part 1) 3. achieve organizational strategies
Question:
What are Porter's Five Forces (industry structure)
Answer:
1. competition from substitutes (not the same product/industry) 2. competition from new entrants 3.
competition from existing rivals 4. Bargaining power of suppliers 5. Bargaining power of customers
Question:
2 Porter's generic competitive strategies: Scope
Answer:
1. Industry-wide: sell to anyone, seek the mass market, and anyone can use the product they offer 2.
Focus: specific type of consumer (age, group, lifestyle, geographical area)
, Question:
2 Porter's generic competitive strategies: Competitve Advantage
Answer:
1. Cost (low): wins by offering the cheapest option; you fail if yours is not the cheapest 2.
Differentiation: offer something unique, superior or premium
Question:
5 primary activities:
Answer:
1. Inbound logistics: receiving and storing 2. Operation/Manufacturing: transforming inputs into
final products 3. Outbound logistics: distribution to the buyer and collecting 4. Sales and Marketing
5. Customer Service
Question:
4 support activities:
Answer:
1. procurement: finding vendors, setting up contracts and negotiating prices 2. Tech: R&D, Methods
and procedures 3. HR: recruitment, compensation, evaluation, and training 4. Firm infrastructure
Question:
Value chain linkages:
Answer:
Interactions across value chain activities and their corresponding information systems
Question:
What is the relationship between competitve strategy, business processes and information systems?
Answer:
Competitive strategy drives business processes, and information systems support business processes
