HUMAN RESOURCE MANAGEMENT
EXAMPREP UPDATED COMPLETE
QUESTIONS AND VERIFIED SOLUTIONS
●● HRM Objectives
Answer: The ends an HRM department attempts to accomplish. Some
are well trained and well motivated employees, communication HRM
policies to employees, employ the skills and abilities of the workforce
efficiently.
●● HRM policy
Answer: A general guide to decision making in important decision areas
●● HRM procedure
Answer: A specific direction to action. It tells a person how to do a
particular activity.
●● External environmental influences
Answer: Government requirements, laws, regulations, the union,
economic conditions/domestic and international, competitiveness,
composition of the labor force, location of the organization.
●● Productivity
,Answer: The output of goods and services per unit of input of resources
used in a production process.
●● Internal environmental influences
Answer: Strategy, goals, organizational culture, nature of the task, work
group, leader's style and experience
●● Strategy
Answer: What an organization's key executives hope to accomplish in
the long run.
●● Diversity
Answer: A condition that describes the variety of people who make up
the contemporary workforce. (Hispanic, Caucasians, etc.) Any mix of
themes characterized by differences and similarities.
●● Skill gap
Answer: The mismatch between the high skill demands of jobs and the
lack of qualifications of job applicants.
●● Restructuring
Answer: changing the reporting and authority relationships within a
firm. A layer of hierarchy may be eliminated, reporting relationships
,changed, or a new subsidiary may be created to conduct business in a
new market or new location.
●● Downsizing
Answer: A reduction in a company's workforce
●● Contingent workers
Answer: These include temporaries, part-timers, contract, leased
(outsourced), and other workers who are hired to handle extra job tasks
or workolads
●● Motivation
Answer: The attitudes that predispose a person to act in a specific goal-
directed way. It is an internal state that directs a person's behavior.
●● Personality
Answer: The characteristic way a person thinks and behaves in adjusting
to his or her environment. It includes the person's traits, values, motives,
genetic blueprint, attitudes, abilities, and behavior patterns.
●● Work Group
Answer: Two or more people who work together to accomplish a goal
and who communicate and interact with each other
, ●● Title VII of the 1964 Civil Rights Act
Answer: An important law that prohibits employers, unions,
employment agencies, and joint labor-management committees
controlling apprenticeship or training programs from discriminating on
the basis of race, color, religion, sex, or national origin
●● *Disparate Treatment
Answer: Intentional discrimination when employers apply different
standards or treatment to different groups of employees or applicants
based on a protected category - race, color, religion, sex, national origin.
●● "Bona fide occupational qualifications" (BFOQ)
Answer: A defense against discrimination only where age, sex, religion,
or national origin is an actual qualification to perform the job.
●● *Disparate impact
Answer: Unintentional discrimination when a racially neutral
employment practice has the effect of disproportionately excluding a
group based upon a protected category.
●● Sexual harassment
Answer: Unwelcome sexual attention that causes the recipient distress
and results in an inability on the part of the recipient to effectively
perform the job.
EXAMPREP UPDATED COMPLETE
QUESTIONS AND VERIFIED SOLUTIONS
●● HRM Objectives
Answer: The ends an HRM department attempts to accomplish. Some
are well trained and well motivated employees, communication HRM
policies to employees, employ the skills and abilities of the workforce
efficiently.
●● HRM policy
Answer: A general guide to decision making in important decision areas
●● HRM procedure
Answer: A specific direction to action. It tells a person how to do a
particular activity.
●● External environmental influences
Answer: Government requirements, laws, regulations, the union,
economic conditions/domestic and international, competitiveness,
composition of the labor force, location of the organization.
●● Productivity
,Answer: The output of goods and services per unit of input of resources
used in a production process.
●● Internal environmental influences
Answer: Strategy, goals, organizational culture, nature of the task, work
group, leader's style and experience
●● Strategy
Answer: What an organization's key executives hope to accomplish in
the long run.
●● Diversity
Answer: A condition that describes the variety of people who make up
the contemporary workforce. (Hispanic, Caucasians, etc.) Any mix of
themes characterized by differences and similarities.
●● Skill gap
Answer: The mismatch between the high skill demands of jobs and the
lack of qualifications of job applicants.
●● Restructuring
Answer: changing the reporting and authority relationships within a
firm. A layer of hierarchy may be eliminated, reporting relationships
,changed, or a new subsidiary may be created to conduct business in a
new market or new location.
●● Downsizing
Answer: A reduction in a company's workforce
●● Contingent workers
Answer: These include temporaries, part-timers, contract, leased
(outsourced), and other workers who are hired to handle extra job tasks
or workolads
●● Motivation
Answer: The attitudes that predispose a person to act in a specific goal-
directed way. It is an internal state that directs a person's behavior.
●● Personality
Answer: The characteristic way a person thinks and behaves in adjusting
to his or her environment. It includes the person's traits, values, motives,
genetic blueprint, attitudes, abilities, and behavior patterns.
●● Work Group
Answer: Two or more people who work together to accomplish a goal
and who communicate and interact with each other
, ●● Title VII of the 1964 Civil Rights Act
Answer: An important law that prohibits employers, unions,
employment agencies, and joint labor-management committees
controlling apprenticeship or training programs from discriminating on
the basis of race, color, religion, sex, or national origin
●● *Disparate Treatment
Answer: Intentional discrimination when employers apply different
standards or treatment to different groups of employees or applicants
based on a protected category - race, color, religion, sex, national origin.
●● "Bona fide occupational qualifications" (BFOQ)
Answer: A defense against discrimination only where age, sex, religion,
or national origin is an actual qualification to perform the job.
●● *Disparate impact
Answer: Unintentional discrimination when a racially neutral
employment practice has the effect of disproportionately excluding a
group based upon a protected category.
●● Sexual harassment
Answer: Unwelcome sexual attention that causes the recipient distress
and results in an inability on the part of the recipient to effectively
perform the job.
