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NVQ LEVEL 2 HAIRDRESSING SHAMPOO, CONDITIONING & SCALP TREATMENTS UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

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NVQ LEVEL 2 HAIRDRESSING SHAMPOO, CONDITIONING & SCALP TREATMENTS UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

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NVQ LEVEL 2 HAIRDRESSING SHAMPOO,
CONDITIONING & SCALP TREATMENTS UPDATED
ACTUAL QUESTIONS AND CORRECT ANSWERS

Question:
What are the benefits of conditioning hair?
Answer:
Smooths the cuticle layer, provides protection, improves handling and
combing, makes hair look healthier, helps resist external elements.
Question:
What is the purpose of applying conditioner?
Answer:
To smooth the cuticle layer, provide protection, improve handling and
combing, make hair look healthier, and help resist external elements.
Question:
What does conditioning do to the cuticle scales?
Answer:
Improves the condition of the cuticle scales.
Question:
How does conditioning affect the cortex of the hair?
Answer:
Makes temporary repairs to the cortex.
Question:
What pH value is ideal for hair?
Answer:
A slightly acidic pH of 5.5.
Question:
What are the typical ingredients found in a conditioner?
Answer:
Water, cetyl alcohol, stearyl alcohol, PEG-40, DMDM hydantoin, stearalkonium
chloride, cetrimonium chloride.
Question:
How do conditioners work on hair?
Answer:
They use chemical and electrical properties to bond with hair through
absorption and attraction.
Question:
What are surface conditioners?
Answer:
Conditioners that act on the cuticle only and contain vegetable oils, lanolin,
fats, and mild acidic compounds.
Question:
What are penetrating conditioners?

, Answer:
Conditioners that act on both the cuticle and cortex, temporarily repair
damage, and reduce porosity.
Question:
What is the role of pre-perm and pre-colour treatments?
Answer:
To even out porosity and assist in service by evening absorption.
Question:
What do post-perm and post-colour treatments do?
Answer:
Return the hair to a pH of around 5.5 and remove any free oxygen left after
chemical services.
Question:
What are scalp treatments?
Answer:
Specialist conditioners designed to remedy a range of scalp problems.
Question:
What is the first step in using a surface conditioner?
Answer:
Squeeze out excess moisture from the hair after shampooing.
Question:
How should conditioner be applied to longer hair?
Answer:
Apply to mid-lengths and ends first, working through the hair with fingers.
Question:
What type of massage should be used when applying conditioner?
Answer:
A firm rotary massage or petrissage massage movement.
Question:
What is the effect of a scalp massage during conditioning?
Answer:
It helps to work the conditioner through the hair and improve scalp condition.
Question:
What should be done if the hair is in poor condition when applying
conditioner?
Answer:
You may need to comb the conditioner through the hair before rinsing.
Question:
What is the role of DMDM hydantoin in conditioners?
Answer:
It acts as a preservative that controls/prevents the growth of microorganisms.
Question:
What is the function of cetyl alcohol in a conditioner?

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