EVENT AND FACILITY MANAGEMENT FINAL EXAM
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
A ticket is both a limited contract and a revocable license.
a. True
b. False
Answer:
True
Question:
Typically, revoking the use of a customer's ticket by a police officer for
inappropriate behavior outlined in the disclaimer on the back of a ticket will
typically initiate either an ejection or arrest in cases involving documented
disorderly conduct by PAF staff. In this case, a refund of the ticket purchase
price is not usually a consideration or necessary.
a. True
b. False
Answer:
True
Question:
One of the most valuable sources of information gathered by a PAF comes
from the sale of tickets and is referred to as Data Recovery and Review.
a. True
b. False
Answer:
False
Question:
The practice of PAF yield management or revenue management involves the
manipulations of prices in order to price tickets and seating locations
differently for different customers.
a. True
b. False
Answer:
True
Question:
PAF ticketing or granting the "right of admission" is divided up into two
functional areas. They are:
a. Operations and Seating
b. Pre-Sale and On-Sale
c. Contracts and Sales
d. Operations and Sales
e. Developing and Selling
Answer:
Operations and Sales
, Question:
Who determines the occupancy of a seating area for a particular event?
a. Facility management
b. Promoter
c. Performer
d. Fire Marshal
Answer:
Fire Marshal
Question:
General admission seating refers to:
a. Available seating space in a facility with no chairs.
b. Seating sold without regard to date of admission to an event (seats good
"any day")
c. Ticket pricing with no discounting.
d. Seating sold on a first-come, first-served basis with no reserved seating.
Answer:
Seating sold on a first-come, first-served basis with no reserved seating.
Question:
The term "festival seating":
a. Applies to seating in "out-of-doors" venues only.
b. Is prohibited without exception in nearly all U.S. jurisdictions.
c. Is a form of general admission seating in which chairs are not provided so
that floor space is accessed by the patron on a first-come, first-served basis
d. Is a form of reserved seating that rewards early arrival to the event.
Answer:
Is a form of general admission seating in which chair are not provided so that
floor space is accessed by the patron on a first-come, first-served basis.
Question:
In the chronology of an event, which of the following is used to document
sharing of actual revenues and expenses?
a. Event settlement
b. Ticket manifest
c. Production rider
d. Box office statement
Answer:
Event settlement
Question:
Which phrase is not one of the functional areas in which facility and event
ticketing was developed to accomplish:
a. Control attendance and capacity
b. Financial accounting and inventory control
c. Determine who can and can not purchase tickets
d. Value customers seating locations
Answer:
Determine who can and can not purchase tickets.
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
Question:
A ticket is both a limited contract and a revocable license.
a. True
b. False
Answer:
True
Question:
Typically, revoking the use of a customer's ticket by a police officer for
inappropriate behavior outlined in the disclaimer on the back of a ticket will
typically initiate either an ejection or arrest in cases involving documented
disorderly conduct by PAF staff. In this case, a refund of the ticket purchase
price is not usually a consideration or necessary.
a. True
b. False
Answer:
True
Question:
One of the most valuable sources of information gathered by a PAF comes
from the sale of tickets and is referred to as Data Recovery and Review.
a. True
b. False
Answer:
False
Question:
The practice of PAF yield management or revenue management involves the
manipulations of prices in order to price tickets and seating locations
differently for different customers.
a. True
b. False
Answer:
True
Question:
PAF ticketing or granting the "right of admission" is divided up into two
functional areas. They are:
a. Operations and Seating
b. Pre-Sale and On-Sale
c. Contracts and Sales
d. Operations and Sales
e. Developing and Selling
Answer:
Operations and Sales
, Question:
Who determines the occupancy of a seating area for a particular event?
a. Facility management
b. Promoter
c. Performer
d. Fire Marshal
Answer:
Fire Marshal
Question:
General admission seating refers to:
a. Available seating space in a facility with no chairs.
b. Seating sold without regard to date of admission to an event (seats good
"any day")
c. Ticket pricing with no discounting.
d. Seating sold on a first-come, first-served basis with no reserved seating.
Answer:
Seating sold on a first-come, first-served basis with no reserved seating.
Question:
The term "festival seating":
a. Applies to seating in "out-of-doors" venues only.
b. Is prohibited without exception in nearly all U.S. jurisdictions.
c. Is a form of general admission seating in which chairs are not provided so
that floor space is accessed by the patron on a first-come, first-served basis
d. Is a form of reserved seating that rewards early arrival to the event.
Answer:
Is a form of general admission seating in which chair are not provided so that
floor space is accessed by the patron on a first-come, first-served basis.
Question:
In the chronology of an event, which of the following is used to document
sharing of actual revenues and expenses?
a. Event settlement
b. Ticket manifest
c. Production rider
d. Box office statement
Answer:
Event settlement
Question:
Which phrase is not one of the functional areas in which facility and event
ticketing was developed to accomplish:
a. Control attendance and capacity
b. Financial accounting and inventory control
c. Determine who can and can not purchase tickets
d. Value customers seating locations
Answer:
Determine who can and can not purchase tickets.
