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DMCP QUESTIONS AND ANSWERS SET A.pdf 1. Document information

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DMCP QUESTIONS AND ANSWERS SET A+
✔✔Agreement for Services - ✔✔A formal document outlining proposed services, space
or products which becomes binding upon signature by authorized representatives of
both parties. Same as a contract.

✔✔Ambient Light - ✔✔Level of illumination from natural lighting sources already
existing in an environment.

✔✔Amenity - ✔✔An onsite gift given to attendees during a meeting or incentive trip.

✔✔American Service - ✔✔Food is plated in the kitchen and placed before the guest.
Side dishes are used for bread and butter and salad. Food is served from the left,
beverages from the right, and all items are removed from the right. This is generally the
service used for banquets.

✔✔American Society of Composers, Authors and Publishers (ASCAP) - ✔✔A
membership organization that represents individuals who hold the copyrights to music
written in the US and grants licensing agreements for the performance of that music.

✔✔Americans with Disabilities Act (ADA) - ✔✔U.S. legislation passed in 1990 requiring
public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting
minimum standards to make their facilities accessible to individuals with physical
disabilities. Access also covers transportation.

✔✔Amplifier (Amp) - ✔✔A device that increases the voltage and/or power level of
signals fed through it enabling sound to be intensified.

✔✔Antivirus Software - ✔✔Used to prevent, detect and remove malware, including
computer viruses, worms and Trojan horses. Such programs may also prevent and
remove adware, spyware and other forms of malware.

, ✔✔Application Software - ✔✔Allows end users to accomplish one or more specific
tasks, not directly computer development related. Typical applications to include word
processing, spreadsheets, databases, image editing, and telecommunications (for
example the Internet and everything that flows on nit).

✔✔Applied Ethics - ✔✔The field of ethics that deals with ethical questions in many
fields such as medical, technical, legal and business ethics.

✔✔Assistant Chief / Lead Dispatcher - ✔✔The onsite staff member second in command
of the transportation system. Assists the lead dispatcher and fills in when the lead
dispatcher is not onsite. Normally the assistant lead dispatcher is assigned to the
command center.

✔✔Association of Destination Management Executives International (ADMEI) - ✔✔A
North-American based non-profit, non-partisan, trade association dedicated to
increasing the professionalism and effectiveness of destination management through
education, promotion of ethical practices and availability of information to the meetings,
convention and incentive travel industries, as well as the general public.

✔✔Attraction - ✔✔A natural or man-made facility, location or activity that offers items of
specific interest.

✔✔Attrition - ✔✔The difference between the actual number of sleeping rooms picked-
up (or food-and-beverage covers or revenue projections) and the number or formulas
agreed to in the terms of the facility's contract. Usually there is an allowable shortfall
before damages are assessed.

✔✔Audiovisual (A/V) - ✔✔Equipment, materials and teaching aids used in sound and
visual presentations, such as television monitors, video, sound equipment, etc.

✔✔Auditorium Setup - ✔✔Seating arrangement where chairs are arranged in rows
facing head table, stage or speaker. No tables are used for the audience. Variations are
semicircular and V-shaped. Same as Theater setup

✔✔Automobile Insurance - ✔✔Insurance for collision and liability, which covers
collision, comprehensive, rental and towing.

✔✔A/V contractor - ✔✔A supplier of technical staff and audiovisual equipment (foe
example: projectors, screens, sound system, video and staging).

✔✔Backup software - ✔✔Computer program used to preform a complete backup file,
data, database, system or server. The backup software enables a user to make an
exact duplicate of everything contained on the original source

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