BANK - ALL TOPICS COVERED (200 QUESTIONS)
1. What was the primary purpose of the first HR department
established at Goodrich in 1905?
A) To increase company profits through better training
B) To handle worker and management issues and avoid unions
C) To implement scientific management principles
D) To recruit workers during labor shortages
Correct Answer: B
Rationale: The first HR department at Goodrich was created to address
labor concerns, handle worker/management issues, and help
companies comply with new laws, with the specific purpose of avoiding
unions.
2. Which of the following best describes the pre-Industrial Revolution
management style?
A) Non-autonomy with inflexible hours
B) Autonomy with flexible hours and work at home
C) Individual income with long commutes
D) Highly structured with noisy workplaces
Correct Answer: B
Rationale: Pre-revolution management was characterized by autonomy,
,self-management, flexible hours, working from home or in small groups,
and household income.
3. The Hawthorne Studies, conducted by Elton Mayo, found that
productivity and satisfaction were primarily influenced by:
A) Physical working conditions and lighting
B) Financial incentives and bonuses
C) Mental attitudes, proper supervision, and informal social
relationships
D) The level of technology in the workplace
Correct Answer: C
Rationale: Mayo found that mental attitudes, proper supervision, and
informal social relationships experienced in a group were key to
productivity and satisfaction, not just physical conditions.
4. Which human right identified by Immanuel Kant gives employees
the right to refuse requests that violate their moral beliefs?
A) Right to Privacy
B) Right to Free Consent
C) Right to Freedom of Conscience
D) Right to Due Process
Correct Answer: C
Rationale: The Right to Freedom of Conscience allows employees to
refuse any request that would violate the law or their moral beliefs,
provided those beliefs are commonly accepted.
,5. What does the 4/5ths rule test for?
A) Disparate treatment
B) Disparate impact
C) Quid pro quo harassment
D) Reasonable accommodation
Correct Answer: B
Rationale: The 4/5ths rule is a test for disparate impact. If the hiring
rate for a minority group is less than .8 (80%) of the majority group's
rate, there is evidence of potential discrimination.
6. According to the HR performance diagram, which of the following is
considered a "What Employees Have" factor?
A) Motivation
B) Commitment
C) Knowledge, Skills, and Abilities
D) Task Behavior
Correct Answer: C
Rationale: The "What Employees Have" category includes Knowledge,
Skills, Abilities, and Competencies. Motivation and Commitment fall
under "What Employees Feel," and Task Behavior falls under "What
Employees Do."
7. Taylorism, or scientific management, focuses on:
A) Employee satisfaction and well-being
B) Analyzing and synthesizing workflows for economic efficiency
, C) Building informal social relationships
D) Creating flexible work schedules
Correct Answer: B
Rationale: Taylorism is a scientific management style that analyzes and
synthesizes workflows, focusing on improving economic efficiency,
especially in labor productivity.
8. Which of the following is NOT a protected class under Title VII?
A) Race
B) Sexual orientation
C) National origin
D) Religion
Correct Answer: B
Rationale: Title VII prohibits discrimination against race, color, sex,
national origin, or religion. Sexual orientation was not originally
protected under Title VII, though it has since been interpreted to be
covered under sex discrimination.
9. What is the fastest growing diverse group in the U.S. workforce
according to demographic shifts?
A) Hispanic Americans
B) African Americans
C) Asian Americans
D) Native Americans