CPHRM COMPREHENSIVE ALL QUESTIONS AND
ANSWERS SET A+
✔✔ What are the four elements of the SBAR situational briefing model? - ✔✔Situation,
background, assessment, recommendation
✔✔Which of the following is not one of the patient rights enumerated in the Patient Self
Determination Act? - ✔✔Patients have the right to select their medication.
✔✔What is one advantage of a voluntary error reporting system over a mandatory error
reporting system? - ✔✔Voluntary systems elicit more reports from frontline practitioners.
✔✔What in particular is the process chain in a laboratory subject to? - ✔✔Variability.
✔✔A root cause analysis of inpatient suicides would be most likely to discover problems
with - ✔✔The physical environment.
✔✔What are the types of quality problems identified by the Institute of Medicine's
Roundtable on Health Care Quality? - ✔✔Misuse, Abuse, and Overuse.
✔✔Which of the following conditions must be met for a patient to no longer be
deserving of service under the Emergency Medical Treatment and Active Labor Act? -
✔✔The patient must have provided the contact information of a person who can care for
him upon discharge.
✔✔Who are most likely not to report errors? - ✔✔Primary care physicians.
✔✔When Computerized Provider Order Entry (CPOE) is implemented, that is almost
always a decline in - ✔✔Medication Errors.
✔✔Whenever possible, order should be by - ✔✔Dose
, ✔✔When a hospital notes that most errors are occurring at the sharp end what does
that mean? - ✔✔They occur during interaction between caregiver and patient
(frontline...doctors, nurses, etc.)
✔✔People make fewer errors when - ✔✔When staff work as a team.
✔✔Information from the Health Care Integrity and Protection Data Bank can be
requested by - ✔✔Professional societies with formal peer review.
✔✔What factors are included in a calculation of risk priority number? - ✔✔Severity of
possible adverse effects; likelihood of an adverse event, cost of controls.
✔✔When conducting a safety audit in an Emergency Department, what does an
administrator need to obtain first? - ✔✔A written set of safety standards.
✔✔What group reports information to the Health Care Integrity and Protection Data
Bank? - ✔✔Peer-review organizations.
✔✔In general how many steps should a failure modes and effects analysis proceed in
each direction? - ✔✔Two
✔✔What is the first and most important step in a disclosure conversation? -
✔✔Admitting error and apologizing.
✔✔If an at-risk patient is left unattended and has an adverse response to medication,
what is this known as? - ✔✔A latent outcome.
✔✔It has been determined that a hospital's blood transfusions are 99.7 percent error
free. Which function can be used to determine the number of blood transfusions that are
likely to be performed before an error is made? - ✔✔Multinomial distribution
✔✔A hospital uses the same labels for all of it prescriptions but these labels do not fit
on the smallest containers so employees must cut and paste the labels in a special way
in order to fill the prescriptions. What is this an example of? - ✔✔Extra processing.
✔✔What is responsible for the most privacy violations of the HIPAA? - ✔✔Data
disclosed without the authorization
✔✔Root Cause Analysis most often reveal that mistakes are a result of - ✔✔A series of
small events.
ANSWERS SET A+
✔✔ What are the four elements of the SBAR situational briefing model? - ✔✔Situation,
background, assessment, recommendation
✔✔Which of the following is not one of the patient rights enumerated in the Patient Self
Determination Act? - ✔✔Patients have the right to select their medication.
✔✔What is one advantage of a voluntary error reporting system over a mandatory error
reporting system? - ✔✔Voluntary systems elicit more reports from frontline practitioners.
✔✔What in particular is the process chain in a laboratory subject to? - ✔✔Variability.
✔✔A root cause analysis of inpatient suicides would be most likely to discover problems
with - ✔✔The physical environment.
✔✔What are the types of quality problems identified by the Institute of Medicine's
Roundtable on Health Care Quality? - ✔✔Misuse, Abuse, and Overuse.
✔✔Which of the following conditions must be met for a patient to no longer be
deserving of service under the Emergency Medical Treatment and Active Labor Act? -
✔✔The patient must have provided the contact information of a person who can care for
him upon discharge.
✔✔Who are most likely not to report errors? - ✔✔Primary care physicians.
✔✔When Computerized Provider Order Entry (CPOE) is implemented, that is almost
always a decline in - ✔✔Medication Errors.
✔✔Whenever possible, order should be by - ✔✔Dose
, ✔✔When a hospital notes that most errors are occurring at the sharp end what does
that mean? - ✔✔They occur during interaction between caregiver and patient
(frontline...doctors, nurses, etc.)
✔✔People make fewer errors when - ✔✔When staff work as a team.
✔✔Information from the Health Care Integrity and Protection Data Bank can be
requested by - ✔✔Professional societies with formal peer review.
✔✔What factors are included in a calculation of risk priority number? - ✔✔Severity of
possible adverse effects; likelihood of an adverse event, cost of controls.
✔✔When conducting a safety audit in an Emergency Department, what does an
administrator need to obtain first? - ✔✔A written set of safety standards.
✔✔What group reports information to the Health Care Integrity and Protection Data
Bank? - ✔✔Peer-review organizations.
✔✔In general how many steps should a failure modes and effects analysis proceed in
each direction? - ✔✔Two
✔✔What is the first and most important step in a disclosure conversation? -
✔✔Admitting error and apologizing.
✔✔If an at-risk patient is left unattended and has an adverse response to medication,
what is this known as? - ✔✔A latent outcome.
✔✔It has been determined that a hospital's blood transfusions are 99.7 percent error
free. Which function can be used to determine the number of blood transfusions that are
likely to be performed before an error is made? - ✔✔Multinomial distribution
✔✔A hospital uses the same labels for all of it prescriptions but these labels do not fit
on the smallest containers so employees must cut and paste the labels in a special way
in order to fill the prescriptions. What is this an example of? - ✔✔Extra processing.
✔✔What is responsible for the most privacy violations of the HIPAA? - ✔✔Data
disclosed without the authorization
✔✔Root Cause Analysis most often reveal that mistakes are a result of - ✔✔A series of
small events.
