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CPHRM QUESTIONS AND ANSWERS SET A+
✔✔It has been determined that a hospital's blood transfusions are 99.7 percent error
free. Which function can be used to determine the number of blood transfusions that are
likely to be performed before an error is made? - ✔✔Multinomial distribution

✔✔A hospital uses the same labels for all of it prescriptions but these labels do not fit
on the smallest containers so employees must cut and paste the labels in a special way
in order to fill the prescriptions. What is this an example of? - ✔✔Extra processing.

✔✔What is responsible for the most privacy violations of the HIPAA? - ✔✔Data
disclosed without the authorization

✔✔Root Cause Analysis most often reveal that mistakes are a result of - ✔✔A series of
small events.

✔✔According to Joint Commission, what is the primary cause of wrong site surgery
errors? - ✔✔Communication failure.

✔✔What is one of the pieces of information available in the Health Care Integrity and
Protection Data Bank but not the Practitioner Data Bank? - ✔✔Malpractice payments

✔✔The source of most medication errors is - ✔✔verbal orders

✔✔What is the most common sentinel event? - ✔✔Unintended retention of a foreign
body.

✔✔An Example of a clear directive to a nurse is - ✔✔Because infusion pumps
occasionally malfunction, a nurse is instructed to monitor the pumps operation every so
often.

, ✔✔A doctor fails to administer an indicated test, and the patient's condition deteriorates
to the point that he/she must be admitted to an inpatient facility. What is this an example
of? - ✔✔Diagnostic error.

✔✔Which of the following would not be considered an emergency according to
EMTALA? Kidney failure, normal child labor, myocardial infarction, ruptured appendix. -
✔✔Kidney failure

✔✔The ultimate goal of Enterprise Risk Management is to - ✔✔Optimize risk financing
and mitigation strategies

✔✔For a risk management program to be effective, it needs which of the following -
✔✔Organizational commitment, visibility and access, and physician acceptance and
understanding.

✔✔Why should risk management professional must work closely with the media. -
✔✔To protect a celebrity's identity, to protect the confidentiality of a situation, and to
protect the identity of a patient is protective custody.

✔✔To have a successful quality improvement process, the risk manager program must
have - ✔✔Interactive multidisciplinary teams, a mindset that most problems are caused
by processes, and full support of senior management.

✔✔Ultimately, the accountability for the risk management program belongs to - ✔✔The
board

✔✔When a FDA inspector comes to a facility, the risk manager should - ✔✔Accompany
the inspector and ask to see the inspector's credentials.

✔✔Generally, an incident is defined as - ✔✔Any happening which is not consistent with
the routine delivery of care or operation of the organization.

✔✔It is important to protect the discoverability of incident reports. What would
significantly impact on whether the reports are discoverable? - ✔✔State statutes,
federal statutes, and case law.

✔✔If a practitioner requests a telemedicine consult with another practitioner in another
state, the consultant - ✔✔May need to possess a valid medical license form the
requesting physician's state since reciprocity varies from state to state.

✔✔What are risk treatment strategies? - ✔✔Risk avoidance, risk retention, and risk
transfer.

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