MBA 522 QUIZ 3 INTERPERSONAL
COMPETENCE | QUESTIONS AND
ANSWERS | 2026 UPDATE | 100%
CORRECT.
Effectiveness - answer- accomplish one's interaction goals
Approprioteness - answer- relate in contextually acceptable way. (RULES)
Steamroller - answer- accomplishes personal goals at others expense. He or she puts
ones own rights forward at the expense of others rights
Doormat - answer- accomodates others at personal expense. sacrifices own rights for
the sake of others' rights
Roadkill - answer- poor at accomplishing both personal goals and accomodating others
Diplomat - answer- able to accomplish personal goals and accomodate others
Mindfulness - metaskill - answer- being aware, open to new info, not just autopilot
-create and recreate categories
-beware of relying to heavily on first impressions
The primacy effect tells us that initial perceptions tend to outweigh and influence later
ones
Flexibility - metaskill - answer- being able to adapt depending on the situation
-remember that communication is always embedded in context.
-recognize that things are always in flux
Cultural Sensitivity - metaskill - answer- being sensitive to cultural differenses among
people.
-be prepared. read about and listen carefully for culturally-influenced rules that will be
influencing your partners' behaviors
-recognize differences between cultures, but also within cultures
Metacommunication - metaskill - answer- has to do with talking specifically about our
communication.
this is sometimes refered to as making process comments, because when we
metacommunicate, we are making comments about the process of our communication
COMPETENCE | QUESTIONS AND
ANSWERS | 2026 UPDATE | 100%
CORRECT.
Effectiveness - answer- accomplish one's interaction goals
Approprioteness - answer- relate in contextually acceptable way. (RULES)
Steamroller - answer- accomplishes personal goals at others expense. He or she puts
ones own rights forward at the expense of others rights
Doormat - answer- accomodates others at personal expense. sacrifices own rights for
the sake of others' rights
Roadkill - answer- poor at accomplishing both personal goals and accomodating others
Diplomat - answer- able to accomplish personal goals and accomodate others
Mindfulness - metaskill - answer- being aware, open to new info, not just autopilot
-create and recreate categories
-beware of relying to heavily on first impressions
The primacy effect tells us that initial perceptions tend to outweigh and influence later
ones
Flexibility - metaskill - answer- being able to adapt depending on the situation
-remember that communication is always embedded in context.
-recognize that things are always in flux
Cultural Sensitivity - metaskill - answer- being sensitive to cultural differenses among
people.
-be prepared. read about and listen carefully for culturally-influenced rules that will be
influencing your partners' behaviors
-recognize differences between cultures, but also within cultures
Metacommunication - metaskill - answer- has to do with talking specifically about our
communication.
this is sometimes refered to as making process comments, because when we
metacommunicate, we are making comments about the process of our communication
