WGU C235 Chapter 1 Test 2026 ALL QUESTIONS
AND CORRECT ANSWERS | VERIFIED
ANSWERS | GRADED A+ | NEWEST EXAM
Questions for Human Resource Management
SECTION 1: INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
Question 1
Newer more extensive versions of orientation are now frequently referred to as
______.
A. Employee establishment
B. Training development
C. Organizational advancement
D. On-boarding
Answer: D
Rationale: On-boarding is the newer, more comprehensive term for orientation. It
encompasses not just initial paperwork and introductions but also socialization,
training, and integration into the organization's culture, helping new employees
become productive and engaged members of the team.
Question 2
All are considered intangible resources EXCEPT:
A. Social Capital
B. Organizational Capability
C. Intellectual Capital
D. Company Equipment
Answer: D
Rationale: Company equipment is a tangible resource (physical assets). Social
capital, organizational capability, and intellectual capital are intangible resources
,that represent knowledge, relationships, and organizational competencies that
provide competitive advantage.
Question 3
Human Resource Management (HRM) is primarily concerned with:
A. Managing financial resources
B. Managing the organization's human capital
C. Managing physical assets
D. Managing marketing strategies
Answer: B
Rationale: HRM is focused on managing the organization's human capital—the
knowledge, skills, abilities, and competencies of employees that contribute to
organizational success.
Question 4
The primary goal of strategic human resource management is to:
A. Minimize labor costs
B. Align HR practices with organizational strategy
C. Increase employee turnover
D. Reduce training expenditures
Answer: B
Rationale: Strategic HRM involves designing and implementing HR practices that
align with and support the organization's overall strategic objectives, creating
competitive advantage through people.
Question 5
Which of the following is NOT a function of Human Resource Management?
A. Recruitment and selection
B. Training and development
,C. Financial accounting
D. Compensation and benefits
Answer: C
Rationale: Financial accounting is a function of the finance department, not HRM.
HRM functions include recruitment, selection, training, development,
compensation, benefits, performance management, and employee relations.
Question 6
Human capital refers to:
A. Physical assets owned by the organization
B. The knowledge, skills, and abilities of employees
C. Financial investments made by the organization
D. The organization's market share
Answer: B
Rationale: Human capital is the collective knowledge, skills, abilities, and other
characteristics of the organization's workforce that contribute to productivity and
organizational success.
Question 7
The concept of "personnel management" has evolved into:
A. Financial management
B. Operations management
C. Human resource management
D. Marketing management
Answer: C
Rationale: Personnel management has evolved into human resource management,
reflecting a shift from administrative, transactional functions to strategic, people-
centered approaches that view employees as valuable assets.
Question 8
, Which of the following is a key responsibility of HRM?
A. Product development
B. Market research
C. Employee relations
D. Supply chain management
Answer: C
Rationale: Employee relations—managing relationships between employees and
the organization, handling grievances, and maintaining a positive work
environment—is a core HRM responsibility.
Question 9
The "resource-based view" of the firm suggests that:
A. All resources are equally valuable
B. Unique, valuable, and difficult-to-imitate resources create competitive
advantage
C. Financial resources are the only source of competitive advantage
D. Physical resources are most important
Answer: B
Rationale: The resource-based view argues that organizations achieve competitive
advantage through resources that are valuable, rare, inimitable, and organized
(VRIO framework). Human capital is often a source of sustainable competitive
advantage.
Question 10
Intellectual capital consists of:
A. Only patents and trademarks
B. Human capital, social capital, and organizational capital
C. Only financial assets
D. Only physical equipment
Answer: B
AND CORRECT ANSWERS | VERIFIED
ANSWERS | GRADED A+ | NEWEST EXAM
Questions for Human Resource Management
SECTION 1: INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
Question 1
Newer more extensive versions of orientation are now frequently referred to as
______.
A. Employee establishment
B. Training development
C. Organizational advancement
D. On-boarding
Answer: D
Rationale: On-boarding is the newer, more comprehensive term for orientation. It
encompasses not just initial paperwork and introductions but also socialization,
training, and integration into the organization's culture, helping new employees
become productive and engaged members of the team.
Question 2
All are considered intangible resources EXCEPT:
A. Social Capital
B. Organizational Capability
C. Intellectual Capital
D. Company Equipment
Answer: D
Rationale: Company equipment is a tangible resource (physical assets). Social
capital, organizational capability, and intellectual capital are intangible resources
,that represent knowledge, relationships, and organizational competencies that
provide competitive advantage.
Question 3
Human Resource Management (HRM) is primarily concerned with:
A. Managing financial resources
B. Managing the organization's human capital
C. Managing physical assets
D. Managing marketing strategies
Answer: B
Rationale: HRM is focused on managing the organization's human capital—the
knowledge, skills, abilities, and competencies of employees that contribute to
organizational success.
Question 4
The primary goal of strategic human resource management is to:
A. Minimize labor costs
B. Align HR practices with organizational strategy
C. Increase employee turnover
D. Reduce training expenditures
Answer: B
Rationale: Strategic HRM involves designing and implementing HR practices that
align with and support the organization's overall strategic objectives, creating
competitive advantage through people.
Question 5
Which of the following is NOT a function of Human Resource Management?
A. Recruitment and selection
B. Training and development
,C. Financial accounting
D. Compensation and benefits
Answer: C
Rationale: Financial accounting is a function of the finance department, not HRM.
HRM functions include recruitment, selection, training, development,
compensation, benefits, performance management, and employee relations.
Question 6
Human capital refers to:
A. Physical assets owned by the organization
B. The knowledge, skills, and abilities of employees
C. Financial investments made by the organization
D. The organization's market share
Answer: B
Rationale: Human capital is the collective knowledge, skills, abilities, and other
characteristics of the organization's workforce that contribute to productivity and
organizational success.
Question 7
The concept of "personnel management" has evolved into:
A. Financial management
B. Operations management
C. Human resource management
D. Marketing management
Answer: C
Rationale: Personnel management has evolved into human resource management,
reflecting a shift from administrative, transactional functions to strategic, people-
centered approaches that view employees as valuable assets.
Question 8
, Which of the following is a key responsibility of HRM?
A. Product development
B. Market research
C. Employee relations
D. Supply chain management
Answer: C
Rationale: Employee relations—managing relationships between employees and
the organization, handling grievances, and maintaining a positive work
environment—is a core HRM responsibility.
Question 9
The "resource-based view" of the firm suggests that:
A. All resources are equally valuable
B. Unique, valuable, and difficult-to-imitate resources create competitive
advantage
C. Financial resources are the only source of competitive advantage
D. Physical resources are most important
Answer: B
Rationale: The resource-based view argues that organizations achieve competitive
advantage through resources that are valuable, rare, inimitable, and organized
(VRIO framework). Human capital is often a source of sustainable competitive
advantage.
Question 10
Intellectual capital consists of:
A. Only patents and trademarks
B. Human capital, social capital, and organizational capital
C. Only financial assets
D. Only physical equipment
Answer: B
