BOP Final 2026 Exam (ICT Phase 2)
Cooperative Control At the blue level means the inmate's behavior is controlled by normal correctional
supervision techniques.
Containment Techniques At the Green level generally involve actions like issuing warnings, orders, and
writing Incident Reports.
True Our objective for controlling the situation is to learn how to manage a conflict
situation without using physical force.
Intervene In situations where a verbal conflict has developed between inmates.
False In order to understand a conflict between two inmates, you don't need to hear both
sides of the conflict to resolve it.
False We do not want to continue to emphasize the importance of trying to remain at the
prevention level.
Positioning, posturing, observing, listening (PPOL) What are the sizing up skills?
Maintaining eye contact What is the first rule of listening?
4 How many rules of listening are there?
True Responding involves 2 techniques,, paraphrasing and reflecting. True or false?
Listening What goes hand in hand with responding?
Determine the basic message This is a matter of zeroing in on what the speaker is really trying to tell you.
Rephrase In your own words
Reflecting The technique that goes along with paraphrasing.
2 How many parts are there to reflecting?
, BOP Final 2026 Exam (ICT Phase 2)
Identify basic feelings, capture the specific mood and What are the two parts to reflecting?
feeling in words and reflect them back to the speaker.
Crime in progress, riot or Mob action, Inmate Grievance Recalling from your ICT Phase 1 lesson on hostage policy, what are the four
and individual action. conditions that may lead to a hostage situation?
Inmate Grievance An inmate draws attention to his dissatisfaction by taking a hostage is an example
of what?
Riot or Mob action Large-scale action where a mob takes hostages. The hostage-takers use the
hostages as leverage in the negotiations is an example of?
Crime in Progress You interrupt inmates trying to escape. You are taken to keep you from reporting the
escape plans. The hostage-takers will use you as leverage in the negotiations. This
is an example of
Hostage Negotiations, Planned Assault, Use of chemical What are the four ways of neutralizing a hostage situation?
agents and use of Marksman fire
Use of Marksman Fire Which way of neutralizing a hostage situation is only used as a last resort and only
with specific approval by the Bureau of Prisons' officials?
Hostage Negotiations What is the Bureau of Prisons' primary strategy for a Hostage situation with nobody
in danger of being harmed?
Planned Assault FCI Talladega used this way to resolve their hostage situation because the BOP
personnel feared for their hostages' safety.
Use of Chemical Agents This way of neutralizing a hostage situation can create confusion and/or
incapacitate the hostage takers.
11 On August 21, 1991, 118 Cuban detainees at the Federal Correctional Institution at
Talladega, Alabama, seized the detention unit and took how many hostages?
0 How many hostages died during the 3 hostage situations following the 1980 Cuban
incident in the BOP?
FCI Talladega, FDC Okdale, USP Atlanta What were the 3 institutions that major hostage situations occurred during the
Cuban Riots from 1980 in the BOP?
Accept your role as a hostage What is the first thing you should do when you are taken hostage?
No Do you have authority once you are taken hostage?
Cooperative Control At the blue level means the inmate's behavior is controlled by normal correctional
supervision techniques.
Containment Techniques At the Green level generally involve actions like issuing warnings, orders, and
writing Incident Reports.
True Our objective for controlling the situation is to learn how to manage a conflict
situation without using physical force.
Intervene In situations where a verbal conflict has developed between inmates.
False In order to understand a conflict between two inmates, you don't need to hear both
sides of the conflict to resolve it.
False We do not want to continue to emphasize the importance of trying to remain at the
prevention level.
Positioning, posturing, observing, listening (PPOL) What are the sizing up skills?
Maintaining eye contact What is the first rule of listening?
4 How many rules of listening are there?
True Responding involves 2 techniques,, paraphrasing and reflecting. True or false?
Listening What goes hand in hand with responding?
Determine the basic message This is a matter of zeroing in on what the speaker is really trying to tell you.
Rephrase In your own words
Reflecting The technique that goes along with paraphrasing.
2 How many parts are there to reflecting?
, BOP Final 2026 Exam (ICT Phase 2)
Identify basic feelings, capture the specific mood and What are the two parts to reflecting?
feeling in words and reflect them back to the speaker.
Crime in progress, riot or Mob action, Inmate Grievance Recalling from your ICT Phase 1 lesson on hostage policy, what are the four
and individual action. conditions that may lead to a hostage situation?
Inmate Grievance An inmate draws attention to his dissatisfaction by taking a hostage is an example
of what?
Riot or Mob action Large-scale action where a mob takes hostages. The hostage-takers use the
hostages as leverage in the negotiations is an example of?
Crime in Progress You interrupt inmates trying to escape. You are taken to keep you from reporting the
escape plans. The hostage-takers will use you as leverage in the negotiations. This
is an example of
Hostage Negotiations, Planned Assault, Use of chemical What are the four ways of neutralizing a hostage situation?
agents and use of Marksman fire
Use of Marksman Fire Which way of neutralizing a hostage situation is only used as a last resort and only
with specific approval by the Bureau of Prisons' officials?
Hostage Negotiations What is the Bureau of Prisons' primary strategy for a Hostage situation with nobody
in danger of being harmed?
Planned Assault FCI Talladega used this way to resolve their hostage situation because the BOP
personnel feared for their hostages' safety.
Use of Chemical Agents This way of neutralizing a hostage situation can create confusion and/or
incapacitate the hostage takers.
11 On August 21, 1991, 118 Cuban detainees at the Federal Correctional Institution at
Talladega, Alabama, seized the detention unit and took how many hostages?
0 How many hostages died during the 3 hostage situations following the 1980 Cuban
incident in the BOP?
FCI Talladega, FDC Okdale, USP Atlanta What were the 3 institutions that major hostage situations occurred during the
Cuban Riots from 1980 in the BOP?
Accept your role as a hostage What is the first thing you should do when you are taken hostage?
No Do you have authority once you are taken hostage?
