EPD V6 QUESTIONS AND ANSWERS SURE A+
✔✔Four call processing objectives that the PPDS is designed to meet - ✔✔1. Collect
incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS instructions
✔✔Five benefits of structured calltaking and protocol use - ✔✔1. An established
standard of service
2. Prioritized response
3. Quality Improvement procedures
4. Certification and Accreditation
5. Reduced exposure liability
✔✔A question with the pre question qualifier (detained) should be asked - ✔✔Only
when the caller reports that the suspect is detained
✔✔Key questions must be asked in order as written - ✔✔True
✔✔DLS Links - ✔✔Direct the EPD to the appropriate pre arrival or case exit instructions
✔✔When circumstances or caller statements indicate the caller is in danger, you should
- ✔✔Go to the caller in danger protocol immediately after initiating dispatch
✔✔PPDS words or phrases that have a specific dispatch definition are marked using -
✔✔All uppercase text
✔✔The absence of weapons suffix indicates that there are no weapons - ✔✔False
✔✔Five primary components of PPDS - ✔✔1. Case entry protocol
2. Chief complaint protocol
3. Caller in danger protocol
✔✔Four call processing objectives that the PPDS is designed to meet - ✔✔1. Collect
incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS instructions
✔✔Five benefits of structured calltaking and protocol use - ✔✔1. An established
standard of service
2. Prioritized response
3. Quality Improvement procedures
4. Certification and Accreditation
5. Reduced exposure liability
✔✔A question with the pre question qualifier (detained) should be asked - ✔✔Only
when the caller reports that the suspect is detained
✔✔Key questions must be asked in order as written - ✔✔True
✔✔DLS Links - ✔✔Direct the EPD to the appropriate pre arrival or case exit instructions
✔✔When circumstances or caller statements indicate the caller is in danger, you should
- ✔✔Go to the caller in danger protocol immediately after initiating dispatch
✔✔PPDS words or phrases that have a specific dispatch definition are marked using -
✔✔All uppercase text
✔✔The absence of weapons suffix indicates that there are no weapons - ✔✔False
✔✔Five primary components of PPDS - ✔✔1. Case entry protocol
2. Chief complaint protocol
3. Caller in danger protocol
