MGT 101 Test 4 Review with Accurate
Solutions
Work Teams - ANS-A small number of people with complementary skills who hold
themselves mutually accountable for pursuing a common purpose, achieving
performance goals, and improving interdependent work processes.
Advantages of Teams - ANS-1. Customer satisfaction.
2. Product and service quality.
3. Product development speed and efficiency.
4. Employee job satisfaction.
5. Decision making.
Disadvantages of Teams - ANS-initially high turnover.
social loafing.
groupthink.
minority domination.
Autonomy - ANS-The degree to which workers have the discretion, freedom, and
independence to decide how and when to accomplish their jobs.
Traditional Work Groups - ANS-Where two or more people work together to achieve a
shared goal.
Employee Involvement Teams - ANS-Meet on company time on a weekly or monthly
basis to provide advice or make suggestions to management concerning specific issues
such as plant safety, customer relations, or product quality.
Semi autonomous Work Groups - ANS-Not only provide advice and suggestions to
management but also have the authority to make decisions and solve problems related
to the major tasks required to produce a product or service.
Self Managing Teams - ANS-Team members manage and control all of the major tasks
directly related to production of a product or service without first getting approval from
management.
Self Designing Teams - ANS-But they can also control and change the design of the
teams themselves, the tasks they do and how and when they do them, and the
membership of the teams.
, Team Compensation - ANS-Companies need to choose a team compensation plan and
then fully explain how teams will be rewarded.
Bona Fide Occupational Qualification - ANS-Is "reasonably necessary to the normal
operation of that particular business."
Quid Pro Quo - ANS-Occurs when employment outcomes, such as hiring, promotion, or
simply keeping one's job, depend on whether an individual submits to being sexually
harassed.
Hostile Work Environment - ANS-Occurs when unwelcome and demeaning sexually
related behavior creates an intimidating, hostile, and offensive work environment.
Job Analysis - ANS-Is a purposeful, systematic process for collecting information on the
important work-related aspects of a job.
Job Description - ANS-Is a written description of the basic tasks, duties, and
responsibilities required of an employee holding a particular job.
Job Specification - ANS-Which are often included as a separate section of a job
description, are a summary of the qualifications needed to successfully perform the job.
Internal Recruiting - ANS-The process of developing a pool of qualified job applicants
from people who already work within the company.
External Recruiting - ANS-The process of developing a pool of qualified job applicants
from outside the company.
Application - ANS-May only ask for valid, job-related information.
Resume - ANS-Pose a problem because of false data.
Employment References - ANS-Contacting previous employers or coworkers to learn
more about the candidate.
Background Check - ANS-Used to verify accuracy of information that applicants provide
about themselves.
Specific Ability Tests - ANS-Measure the extent to which an applicant possesses the
particular kind of ability needed to do a job well
Aptitude Tests - ANS-
Personality Tests - ANS-Measure the extent to which applicants possess different kinds
of job-related personality dimensions.
Solutions
Work Teams - ANS-A small number of people with complementary skills who hold
themselves mutually accountable for pursuing a common purpose, achieving
performance goals, and improving interdependent work processes.
Advantages of Teams - ANS-1. Customer satisfaction.
2. Product and service quality.
3. Product development speed and efficiency.
4. Employee job satisfaction.
5. Decision making.
Disadvantages of Teams - ANS-initially high turnover.
social loafing.
groupthink.
minority domination.
Autonomy - ANS-The degree to which workers have the discretion, freedom, and
independence to decide how and when to accomplish their jobs.
Traditional Work Groups - ANS-Where two or more people work together to achieve a
shared goal.
Employee Involvement Teams - ANS-Meet on company time on a weekly or monthly
basis to provide advice or make suggestions to management concerning specific issues
such as plant safety, customer relations, or product quality.
Semi autonomous Work Groups - ANS-Not only provide advice and suggestions to
management but also have the authority to make decisions and solve problems related
to the major tasks required to produce a product or service.
Self Managing Teams - ANS-Team members manage and control all of the major tasks
directly related to production of a product or service without first getting approval from
management.
Self Designing Teams - ANS-But they can also control and change the design of the
teams themselves, the tasks they do and how and when they do them, and the
membership of the teams.
, Team Compensation - ANS-Companies need to choose a team compensation plan and
then fully explain how teams will be rewarded.
Bona Fide Occupational Qualification - ANS-Is "reasonably necessary to the normal
operation of that particular business."
Quid Pro Quo - ANS-Occurs when employment outcomes, such as hiring, promotion, or
simply keeping one's job, depend on whether an individual submits to being sexually
harassed.
Hostile Work Environment - ANS-Occurs when unwelcome and demeaning sexually
related behavior creates an intimidating, hostile, and offensive work environment.
Job Analysis - ANS-Is a purposeful, systematic process for collecting information on the
important work-related aspects of a job.
Job Description - ANS-Is a written description of the basic tasks, duties, and
responsibilities required of an employee holding a particular job.
Job Specification - ANS-Which are often included as a separate section of a job
description, are a summary of the qualifications needed to successfully perform the job.
Internal Recruiting - ANS-The process of developing a pool of qualified job applicants
from people who already work within the company.
External Recruiting - ANS-The process of developing a pool of qualified job applicants
from outside the company.
Application - ANS-May only ask for valid, job-related information.
Resume - ANS-Pose a problem because of false data.
Employment References - ANS-Contacting previous employers or coworkers to learn
more about the candidate.
Background Check - ANS-Used to verify accuracy of information that applicants provide
about themselves.
Specific Ability Tests - ANS-Measure the extent to which an applicant possesses the
particular kind of ability needed to do a job well
Aptitude Tests - ANS-
Personality Tests - ANS-Measure the extent to which applicants possess different kinds
of job-related personality dimensions.
