MGT 101 Exam 3 Questions with
Verified Solutions
job rotation - ANS-movement of employees from one job to another in an effort to
relieve the bordem often associated with job specialization
job enlargement - ANS-the addition of more tasks to a job instead of treating each task
as separate
job enrichment - ANS-the incorporation of motivational factors, such as opportunity for
achievement, recognition, responsibility, and advancement, into a job
job sharing - ANS-performance of one full-time job by two people on part-time hours
flextime - ANS-a program that allows employees to choose their starting and ending
times, providing that they are at work during a specified core period
human relations - ANS-the study of the behavior of individuals and groups in
organizational settings
mazlow's hierarchy of needs - ANS-a theory that arranges the five basic needs of
people - physiological, security, social, eseeem, and self-actualization- into the order in
which people strive to satisfy them
morale - ANS-an employee's attitude toward his or her job, employer, and colleagues
motivation - ANS-an inner drive that directs a person's behavior toward goals
classical theory of motivation - ANS-throes suggesting that money is the sole motivator
for workers
theory x - ANS-McGregor's traditional view of management whereby it is assumed that
workers generally dislike work and must be forced to do their jobs
theory y - ANS-McGregor's humanistic view of management whereby it is assumed that
workers like to work and that under proper conditions employees will seek out
responsibility in an attempt to satisfy their social, esteem, and self-actualization needs
job analysis - ANS-the determination, through observation and study, of pertinent
information about a job - including specific tasks and necessary abilities, knowledge,
and skills
, job description - ANS-a formal, written explanation of a specific job, usually including job
title, tasks, relationship with other jobs, physical and mental skills required, duties,
responsibilities, and working conditions
job specification - ANS-a description of the qualifications necessary for a specific job, in
terms of education, experience, and personal and physical characteristics
labor unions - ANS-employee organizations formed to deal with employers for achieving
better pay, hours, and working conditions
profit sharing - ANS-a form of compensation whereby a percentage of company profits
is distributed to the employees whose work helped generate them
recruiting - ANS-forming a pool of qualified applicants from which management can
select employees
salary - ANS-a financial reward calculated on a weekly, monthly, or annual basis
turnover - ANS-occurs when employees quit or are fired and must be replaced by new
employees
wages - ANS-financial rewards based on the number of hours the employee works or
the level of output achieved
concentration approach - ANS-a market segmentation approach whereby a company
develops one marketing strategy for a single market segment
the marketing mix
the 4 P's - ANS-product
price
place (distribution)
promotion
distribution - ANS-making products available to customers in the quantities desired
market - ANS-a group of people who have a need, purchasing power, and desire and
authority to spend money on goods, services, and ideas
market segmentation - ANS-a strategy whereby a firm divides the total market into
groups of people who have relatively similar product needs
marketing strategy - ANS-a plan of action for developing, pricing, distribution, and
promoting products that Meer the needs of specific customers
Verified Solutions
job rotation - ANS-movement of employees from one job to another in an effort to
relieve the bordem often associated with job specialization
job enlargement - ANS-the addition of more tasks to a job instead of treating each task
as separate
job enrichment - ANS-the incorporation of motivational factors, such as opportunity for
achievement, recognition, responsibility, and advancement, into a job
job sharing - ANS-performance of one full-time job by two people on part-time hours
flextime - ANS-a program that allows employees to choose their starting and ending
times, providing that they are at work during a specified core period
human relations - ANS-the study of the behavior of individuals and groups in
organizational settings
mazlow's hierarchy of needs - ANS-a theory that arranges the five basic needs of
people - physiological, security, social, eseeem, and self-actualization- into the order in
which people strive to satisfy them
morale - ANS-an employee's attitude toward his or her job, employer, and colleagues
motivation - ANS-an inner drive that directs a person's behavior toward goals
classical theory of motivation - ANS-throes suggesting that money is the sole motivator
for workers
theory x - ANS-McGregor's traditional view of management whereby it is assumed that
workers generally dislike work and must be forced to do their jobs
theory y - ANS-McGregor's humanistic view of management whereby it is assumed that
workers like to work and that under proper conditions employees will seek out
responsibility in an attempt to satisfy their social, esteem, and self-actualization needs
job analysis - ANS-the determination, through observation and study, of pertinent
information about a job - including specific tasks and necessary abilities, knowledge,
and skills
, job description - ANS-a formal, written explanation of a specific job, usually including job
title, tasks, relationship with other jobs, physical and mental skills required, duties,
responsibilities, and working conditions
job specification - ANS-a description of the qualifications necessary for a specific job, in
terms of education, experience, and personal and physical characteristics
labor unions - ANS-employee organizations formed to deal with employers for achieving
better pay, hours, and working conditions
profit sharing - ANS-a form of compensation whereby a percentage of company profits
is distributed to the employees whose work helped generate them
recruiting - ANS-forming a pool of qualified applicants from which management can
select employees
salary - ANS-a financial reward calculated on a weekly, monthly, or annual basis
turnover - ANS-occurs when employees quit or are fired and must be replaced by new
employees
wages - ANS-financial rewards based on the number of hours the employee works or
the level of output achieved
concentration approach - ANS-a market segmentation approach whereby a company
develops one marketing strategy for a single market segment
the marketing mix
the 4 P's - ANS-product
price
place (distribution)
promotion
distribution - ANS-making products available to customers in the quantities desired
market - ANS-a group of people who have a need, purchasing power, and desire and
authority to spend money on goods, services, and ideas
market segmentation - ANS-a strategy whereby a firm divides the total market into
groups of people who have relatively similar product needs
marketing strategy - ANS-a plan of action for developing, pricing, distribution, and
promoting products that Meer the needs of specific customers
