HRIR 3021 EXAM #2 QUESTIONS WITH COMPLETE
SOLUTIONS
team training in which team members understand and practice
each other's skills so that they are prepared to step in and take
another member's place
Cross Training
team training that teaches the team how toshare information and
make decisions to obtain the best team performance
Coordination Training
training in which teams get an actual problem, work on solving
it and commit to an action plan, and are accountable for carrying
it out
Action Learning
What is the best way to evaluate training effectiveness?
Measure performance, knowledge, or attitudes among all
employees before training, train only some of them, and then
compare the trained and untrained group to look for
improvements.
Explain transfer of training and be able to give examples of
transfer of training best practices.
The real goal of implementation is transfer of training, or on the
job use of knowledge, skills, and behaviors learned in training.
This requires that employees actually learn the content of the
training program.
, How do you teach someone something new?
They need to have cognitive ability, motivation, freedom of
constraints, and social support.
training designed to prepare employees to perform their jobs
effectively, earn about their organization, and establish work
relationships
Orientation
process, information customized to role, learn informal rules of
organization, paired with a mentor, about a year long
Onboarding
paperwork finished at home in advance, send a welcome packet,
have business cards email and phone ready, give a gift, don't do
it all in one day, and make it fun
Best practices
Performance proficiency (KSA, behaviors, competencies),
people (successful working relationship with coworkers,
navigating policies), politics (formal and informal work
relationships and power structures), organizational goals and
values (rules that maintain the organization's integrity), and
history and culture (the organization's traditions, customs, and
myths)
Goals
the process through which managers ensure that employees'
activities and outputs contribute to the organization's goals. It
can tell top performers they are valued, encourage
SOLUTIONS
team training in which team members understand and practice
each other's skills so that they are prepared to step in and take
another member's place
Cross Training
team training that teaches the team how toshare information and
make decisions to obtain the best team performance
Coordination Training
training in which teams get an actual problem, work on solving
it and commit to an action plan, and are accountable for carrying
it out
Action Learning
What is the best way to evaluate training effectiveness?
Measure performance, knowledge, or attitudes among all
employees before training, train only some of them, and then
compare the trained and untrained group to look for
improvements.
Explain transfer of training and be able to give examples of
transfer of training best practices.
The real goal of implementation is transfer of training, or on the
job use of knowledge, skills, and behaviors learned in training.
This requires that employees actually learn the content of the
training program.
, How do you teach someone something new?
They need to have cognitive ability, motivation, freedom of
constraints, and social support.
training designed to prepare employees to perform their jobs
effectively, earn about their organization, and establish work
relationships
Orientation
process, information customized to role, learn informal rules of
organization, paired with a mentor, about a year long
Onboarding
paperwork finished at home in advance, send a welcome packet,
have business cards email and phone ready, give a gift, don't do
it all in one day, and make it fun
Best practices
Performance proficiency (KSA, behaviors, competencies),
people (successful working relationship with coworkers,
navigating policies), politics (formal and informal work
relationships and power structures), organizational goals and
values (rules that maintain the organization's integrity), and
history and culture (the organization's traditions, customs, and
myths)
Goals
the process through which managers ensure that employees'
activities and outputs contribute to the organization's goals. It
can tell top performers they are valued, encourage
