CIPS L3M4 Questions and Answers | Level 3 Advanced Certificate in
Procurement and Supply | 2026/2027 | Complete Exam Preparation Study
Guide A+ Grade
Personal Knowledge - (ANSWER)Gained firsthand
Group knowledge - (ANSWER)Gained by listening to others
Robert lamberts group theory on gaining knowledge - (ANSWER)Capture (the teaching process) Curate
(storing, ordering) Crunch (analysis) Contribute (put knowledge into action)
CPD (Continuing Professional Development) - (ANSWER)Undertaking training and developing knowledge
Adding value - (ANSWER)Procurement should look to be adding value to the business.
Supplier relationship manager - Kraljics Theory - (ANSWER)Based on supplier segmentation, he divided
up suppliers into 4 categories : leverage suppliers are high cost low risk, strategic suppliers high cost high
risk, routine are low cost low risk and bottleneck are low cost high risk
Stocktake - (ANSWER)the process of counting every item of stock on hand to verify the accuracy of the
stock cards and detect any stock loss or gain
Logistics - (ANSWER)This is the flow of goods between the origin and their destination
rebate - (ANSWER)An amount paid back on top of any discounts that had been agreed
Buying organisations fall into 4 areas - (ANSWER)Development (low attractiveness high value) Nuisance
(low attractiveness low value) Exploit (high attractiveness low value) Core (high attractiveness high
value)
7 types of waste ( lean theory) - (ANSWER)Motion, inventory, over production, waiting, defects, over
processing and transportation
, CIPS L3M4 Questions and Answers | Level 3 Advanced Certificate in
Procurement and Supply | 2026/2027 | Complete Exam Preparation Study
Guide A+ Grade
Developing a team - (ANSWER)Forming , storming, morning and performing
According to Tannebaum and Schmidt, there are 3 main types of leadership - (ANSWER)Directive (boss
centred) democratic (consults) and laissez- faire (team centred)
Peter Scholtes capability matrix - names of boxes - (ANSWER)Affection , trust , distrust and respect
Belbin's 9 roles team - (ANSWER)Resource investigator, team worker, specialist, coordinator, plant ,
monitor evaluator, shaper , implementer and completer finisher
Key Active Listening Skills - (ANSWER)Be attentive. Ask open ended questions , ask probing questions.
Request clarification, paraphrase, be attuned and reflect feelings and summarise
7 Cs of clear communication - (ANSWER)Clarity, complete, concise, concrete, courteous, consideration,
correct
French and Raven's Bases of Power - (ANSWER)Reward power (rewarding compliance), coercive power
(punishing noncompliance), legitimate power (relying on formal authority), expert power (providing
needed information), and referent power (relying on personal attraction).
Conflict resolution process - (ANSWER)Gather facts, evaluate, consider, determine, communicate,
resolved
All change consists for three stages: - (ANSWER)Current, transition and future
Elements of colour - (ANSWER)Structure, power, symbols, stories
Procurement and Supply | 2026/2027 | Complete Exam Preparation Study
Guide A+ Grade
Personal Knowledge - (ANSWER)Gained firsthand
Group knowledge - (ANSWER)Gained by listening to others
Robert lamberts group theory on gaining knowledge - (ANSWER)Capture (the teaching process) Curate
(storing, ordering) Crunch (analysis) Contribute (put knowledge into action)
CPD (Continuing Professional Development) - (ANSWER)Undertaking training and developing knowledge
Adding value - (ANSWER)Procurement should look to be adding value to the business.
Supplier relationship manager - Kraljics Theory - (ANSWER)Based on supplier segmentation, he divided
up suppliers into 4 categories : leverage suppliers are high cost low risk, strategic suppliers high cost high
risk, routine are low cost low risk and bottleneck are low cost high risk
Stocktake - (ANSWER)the process of counting every item of stock on hand to verify the accuracy of the
stock cards and detect any stock loss or gain
Logistics - (ANSWER)This is the flow of goods between the origin and their destination
rebate - (ANSWER)An amount paid back on top of any discounts that had been agreed
Buying organisations fall into 4 areas - (ANSWER)Development (low attractiveness high value) Nuisance
(low attractiveness low value) Exploit (high attractiveness low value) Core (high attractiveness high
value)
7 types of waste ( lean theory) - (ANSWER)Motion, inventory, over production, waiting, defects, over
processing and transportation
, CIPS L3M4 Questions and Answers | Level 3 Advanced Certificate in
Procurement and Supply | 2026/2027 | Complete Exam Preparation Study
Guide A+ Grade
Developing a team - (ANSWER)Forming , storming, morning and performing
According to Tannebaum and Schmidt, there are 3 main types of leadership - (ANSWER)Directive (boss
centred) democratic (consults) and laissez- faire (team centred)
Peter Scholtes capability matrix - names of boxes - (ANSWER)Affection , trust , distrust and respect
Belbin's 9 roles team - (ANSWER)Resource investigator, team worker, specialist, coordinator, plant ,
monitor evaluator, shaper , implementer and completer finisher
Key Active Listening Skills - (ANSWER)Be attentive. Ask open ended questions , ask probing questions.
Request clarification, paraphrase, be attuned and reflect feelings and summarise
7 Cs of clear communication - (ANSWER)Clarity, complete, concise, concrete, courteous, consideration,
correct
French and Raven's Bases of Power - (ANSWER)Reward power (rewarding compliance), coercive power
(punishing noncompliance), legitimate power (relying on formal authority), expert power (providing
needed information), and referent power (relying on personal attraction).
Conflict resolution process - (ANSWER)Gather facts, evaluate, consider, determine, communicate,
resolved
All change consists for three stages: - (ANSWER)Current, transition and future
Elements of colour - (ANSWER)Structure, power, symbols, stories
