HEALTHCARE REVENUE MANAGEMENT FINAL
QUESTIONS WITH ANSWERS
Abuse - ansUnknowing or unintentional submission of an inaccurate claim for payment
nm nm nm nm nm nm nm nm nm nm nm
Accountable Care Organization (ACO) - anspopulation- nm nm nm nm nm
based model for healthcare delivery and payment
nm nm nm nm nm nm
Accounts Receivable (AR) - nm nm nm
ansThe amounts owed to a facility by patients or insurance companies who receive servi
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ces but whose payments will be made at a later date.
nm nm nm nm nm nm nm nm nm nm
Actual Charge - nm nm
ansThe amount a physician or supplier actually bills for a particular service or supply.
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
Adjudication - nm
ans(1) The determination of the reimbursement amount based on the beneficiary's insur
nm nm nm nm nm nm nm nm nm nm nm nm
ance plan benefits. (2) The process by the payer of paying claims submitted or denying th
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
em after comparing the claim to the benefit and coverage requirements.
nm nm nm nm nm nm nm nm nm nm
Adjustment - ans nm nm
Allowable charge - ansamount the third- nm nm nm nm nm
party payer or insurance company will pay for a service
nm nm nm nm nm nm nm nm nm
Ambulatory Payment Classification (APC) - ansA resource- nm nm nm nm nm nm
based system used in the Medicare Hospital Outpatient Prospective Payment System (O
nm nm nm nm nm nm nm nm nm nm nm
PPS). The APC system combines procedures and services that are clinically comparable
nm nm nm nm nm nm nm nm nm nm nm
, with respect to resource use, into groups which are used to determine reimbursement le
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
vels.
Ambulatory surgery center (ASC) - nm nm nm nm
ansUnder Medicare, an outpatient surgical facility that has its own national identifier; is a
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
separate entity with respect to its licensure, accreditation, governance, professional supe
nm nm nm nm nm nm nm nm nm nm
rvision, administrative functions, clinical services, record keeping, and financial and acco
nm nm nm nm nm nm nm nm nm nm
unting systems; has as its sole purpose the provision of services in connection with surgi
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
cal procedures that do not require inpatient hospitalization; and meets the conditions and
nm nm nm nm nm nm nm nm nm nm nm nm nm
requirements set forth in the Medicare Conditions of Participation nm nm nm nm nm nm nm nm
,Appeal - nm
ansA request for a review of an insurance claim that has been underpaid or denied by an
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm n
insurance company in an effort to receive additional payment.
m nm nm nm nm nm nm nm nm
Assignment of benefits - nm nm nm
ansContract between a physician and Medicare in which the physician agrees to bill Med
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
icare directly for covered services, to bill the beneficiary only for any coinsurance or dedu
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ctible that may be applicable and to accept the Medicare payment as a payment in full. M
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
edicare usually pays 80% of the approved amount directly to the provider of services afte
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
r the beneficiary meets the annual Part B deductible. The beneficiary pays the other 20%
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
(coinsurance).
Barcoding - ansTagging the packaging of each item with a machine- nm nm nm nm nm nm nm nm nm nm
readable Universal Product Code (UPC) to identify a medication
nm nm nm nm nm nm nm nm
Benchmarking - nm
ansThe process of comparing performance with a preestablished standard or performan
nm nm nm nm nm nm nm nm nm nm nm
ce of another facility or group.
nm nm nm nm nm
Beneficiary - ansAn individual who is eligible for benefits from a health plan
nm nm nm nm nm nm nm nm nm nm nm nm
Benefit Period - nm nm
ansLength of time that a health insurance policy will pay benefits for the member, family,
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
and dependents. nm
Birthday rule - nm nm
ansThe method of determining primary coverage for a dependent child, under which the
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
plan of the parent whose birthday occurs first in the calendar year is designated as primar
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
y.
Bundling - nm
ansOccurs when payment for multiple significant procedures or multiple units of the sam
nm nm nm nm nm nm nm nm nm nm nm nm nm
e procedure related to an outpatient encounter or to an episode-of-
nm nm nm nm nm nm nm nm nm nm
care is combined into a single unit of payment.
nm nm nm nm nm nm nm nm
Capitation - nm
ansMethod of payment for health services in which an individual or institutional provider i
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
s paid a fixed, per capita amount for a period.
nm nm nm nm nm nm nm nm nm
Case management - nm nm
ans1. A process used by a doctor, nurse, or other health professional to manage a patien
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
t's healthcare (CMS 2013) 2. The ongoing, concurrent review performed by clinical profes
nm nm nm nm nm nm nm nm nm nm nm nm
sionals to ensure the necessity and effectiveness of the clinical services being provided t
nm nm nm nm nm nm nm nm nm nm nm nm nm
o a patient
nm nm
, Case mix - nm nm
ansSet of categories of patients (type and volume) treated by a healthcare organization
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
and representing the complexity of the organization's caseload.
nm nm nm nm nm nm nm
Case Mix Index (CMI) - nm nm nm nm
ansSingle number that compares the overall complexity of the healthcare organization's
nm nm nm nm nm nm nm nm nm nm nm nm
patients with the complexity of the average of all hospitals. Typically, the CMI is for a spec
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ific period and is derived from the sum of all diagnosis-
nm nm nm nm nm nm nm nm nm nm
related group (DRG) weights divided by the number of Medicare cases.
nm nm nm nm nm nm nm nm nm nm
Case-rate methodology - ansType of prospective payment method in which the third-
nm nm nm nm nm nm nm nm nm nm nm
party payer reimburses the provider a fixed, preestablished payment for each case.
nm nm nm nm nm nm nm nm nm nm nm
Centers for Medicare and Medicaid Services (CMS) -
nm nm nm nm nm nm nm
ansThe department of Health and Human services agency responsible for Medicare and
nm nm nm nm nm nm nm nm nm nm nm nm n
parts of medicaid. Historically, CMS has maintained the UB-
m nm nm nm nm nm nm nm nm
92 institutional EMC format specifications, the professional EMC NSF specifications, and
nm nm nm nm nm nm nm nm nm nm nm
specifications for various certifications and authorizations used by the Medicare and Medi
nm nm nm nm nm nm nm nm nm nm nm
caid programs. CMS is responsible for the oversight of HIPPA administrative simplificatio
nm nm nm nm nm nm nm nm nm nm nm
n transaction and code sets, health identifiers, and security standards. CMS also maintai
nm nm nm nm nm nm nm nm nm nm nm nm
ns the HCPCS medical code set and the Medicare Remittance Advice Remark Codes ad
nm nm nm nm nm nm nm nm nm nm nm nm nm
ministrative code set. nm nm
Certificate of Insurance - nm nm nm
ansFormal contract, between healthcare insurance company and individuals or groups p
nm nm nm nm nm nm nm nm nm nm nm
urchasing the healthcare insurance, that details the provisions of the healthcare insuranc
nm nm nm nm nm nm nm nm nm nm nm
e policy (certificate of coverage, evidence of coverage, or summary
nm nm nm nm nm nm nm nm nm nm
plan description). nm
Charge (billed charge) - nm nm nm
ansThe amount billed by the provider or facility for a item or service.
nm nm nm nm nm nm nm nm nm nm nm nm nm
Charge capture - nm nm
ansThe accounting for all reportable services and supplies rendered to a patient.
nm nm nm nm nm nm nm nm nm nm nm nm
Charge Description Master (CDM) - nm nm nm nm
ansData table used by healthcare facilities to manage required billing elements for all ser
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
vices provided to patients.nm nm nm
Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) -
nm nm nm nm nm nm nm nm nm nm nm nm
ansA benefits program administered by the Department of Veterans Affairs for the spous
nm nm nm nm nm nm nm nm nm nm nm nm nm
e or widow.
nm nm
Claim - nm
ansA request for payment, or itemized statement of a healthcare services and their costs
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
, provided by a hospital, physician's office, or other healthcare provider. Claims are submi
nm nm nm nm nm nm nm nm nm nm nm nm nm
QUESTIONS WITH ANSWERS
Abuse - ansUnknowing or unintentional submission of an inaccurate claim for payment
nm nm nm nm nm nm nm nm nm nm nm
Accountable Care Organization (ACO) - anspopulation- nm nm nm nm nm
based model for healthcare delivery and payment
nm nm nm nm nm nm
Accounts Receivable (AR) - nm nm nm
ansThe amounts owed to a facility by patients or insurance companies who receive servi
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ces but whose payments will be made at a later date.
nm nm nm nm nm nm nm nm nm nm
Actual Charge - nm nm
ansThe amount a physician or supplier actually bills for a particular service or supply.
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
Adjudication - nm
ans(1) The determination of the reimbursement amount based on the beneficiary's insur
nm nm nm nm nm nm nm nm nm nm nm nm
ance plan benefits. (2) The process by the payer of paying claims submitted or denying th
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
em after comparing the claim to the benefit and coverage requirements.
nm nm nm nm nm nm nm nm nm nm
Adjustment - ans nm nm
Allowable charge - ansamount the third- nm nm nm nm nm
party payer or insurance company will pay for a service
nm nm nm nm nm nm nm nm nm
Ambulatory Payment Classification (APC) - ansA resource- nm nm nm nm nm nm
based system used in the Medicare Hospital Outpatient Prospective Payment System (O
nm nm nm nm nm nm nm nm nm nm nm
PPS). The APC system combines procedures and services that are clinically comparable
nm nm nm nm nm nm nm nm nm nm nm
, with respect to resource use, into groups which are used to determine reimbursement le
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
vels.
Ambulatory surgery center (ASC) - nm nm nm nm
ansUnder Medicare, an outpatient surgical facility that has its own national identifier; is a
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
separate entity with respect to its licensure, accreditation, governance, professional supe
nm nm nm nm nm nm nm nm nm nm
rvision, administrative functions, clinical services, record keeping, and financial and acco
nm nm nm nm nm nm nm nm nm nm
unting systems; has as its sole purpose the provision of services in connection with surgi
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
cal procedures that do not require inpatient hospitalization; and meets the conditions and
nm nm nm nm nm nm nm nm nm nm nm nm nm
requirements set forth in the Medicare Conditions of Participation nm nm nm nm nm nm nm nm
,Appeal - nm
ansA request for a review of an insurance claim that has been underpaid or denied by an
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm n
insurance company in an effort to receive additional payment.
m nm nm nm nm nm nm nm nm
Assignment of benefits - nm nm nm
ansContract between a physician and Medicare in which the physician agrees to bill Med
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
icare directly for covered services, to bill the beneficiary only for any coinsurance or dedu
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ctible that may be applicable and to accept the Medicare payment as a payment in full. M
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
edicare usually pays 80% of the approved amount directly to the provider of services afte
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
r the beneficiary meets the annual Part B deductible. The beneficiary pays the other 20%
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
(coinsurance).
Barcoding - ansTagging the packaging of each item with a machine- nm nm nm nm nm nm nm nm nm nm
readable Universal Product Code (UPC) to identify a medication
nm nm nm nm nm nm nm nm
Benchmarking - nm
ansThe process of comparing performance with a preestablished standard or performan
nm nm nm nm nm nm nm nm nm nm nm
ce of another facility or group.
nm nm nm nm nm
Beneficiary - ansAn individual who is eligible for benefits from a health plan
nm nm nm nm nm nm nm nm nm nm nm nm
Benefit Period - nm nm
ansLength of time that a health insurance policy will pay benefits for the member, family,
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
and dependents. nm
Birthday rule - nm nm
ansThe method of determining primary coverage for a dependent child, under which the
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
plan of the parent whose birthday occurs first in the calendar year is designated as primar
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
y.
Bundling - nm
ansOccurs when payment for multiple significant procedures or multiple units of the sam
nm nm nm nm nm nm nm nm nm nm nm nm nm
e procedure related to an outpatient encounter or to an episode-of-
nm nm nm nm nm nm nm nm nm nm
care is combined into a single unit of payment.
nm nm nm nm nm nm nm nm
Capitation - nm
ansMethod of payment for health services in which an individual or institutional provider i
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
s paid a fixed, per capita amount for a period.
nm nm nm nm nm nm nm nm nm
Case management - nm nm
ans1. A process used by a doctor, nurse, or other health professional to manage a patien
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
t's healthcare (CMS 2013) 2. The ongoing, concurrent review performed by clinical profes
nm nm nm nm nm nm nm nm nm nm nm nm
sionals to ensure the necessity and effectiveness of the clinical services being provided t
nm nm nm nm nm nm nm nm nm nm nm nm nm
o a patient
nm nm
, Case mix - nm nm
ansSet of categories of patients (type and volume) treated by a healthcare organization
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
and representing the complexity of the organization's caseload.
nm nm nm nm nm nm nm
Case Mix Index (CMI) - nm nm nm nm
ansSingle number that compares the overall complexity of the healthcare organization's
nm nm nm nm nm nm nm nm nm nm nm nm
patients with the complexity of the average of all hospitals. Typically, the CMI is for a spec
nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm nm
ific period and is derived from the sum of all diagnosis-
nm nm nm nm nm nm nm nm nm nm
related group (DRG) weights divided by the number of Medicare cases.
nm nm nm nm nm nm nm nm nm nm
Case-rate methodology - ansType of prospective payment method in which the third-
nm nm nm nm nm nm nm nm nm nm nm
party payer reimburses the provider a fixed, preestablished payment for each case.
nm nm nm nm nm nm nm nm nm nm nm
Centers for Medicare and Medicaid Services (CMS) -
nm nm nm nm nm nm nm
ansThe department of Health and Human services agency responsible for Medicare and
nm nm nm nm nm nm nm nm nm nm nm nm n
parts of medicaid. Historically, CMS has maintained the UB-
m nm nm nm nm nm nm nm nm
92 institutional EMC format specifications, the professional EMC NSF specifications, and
nm nm nm nm nm nm nm nm nm nm nm
specifications for various certifications and authorizations used by the Medicare and Medi
nm nm nm nm nm nm nm nm nm nm nm
caid programs. CMS is responsible for the oversight of HIPPA administrative simplificatio
nm nm nm nm nm nm nm nm nm nm nm
n transaction and code sets, health identifiers, and security standards. CMS also maintai
nm nm nm nm nm nm nm nm nm nm nm nm
ns the HCPCS medical code set and the Medicare Remittance Advice Remark Codes ad
nm nm nm nm nm nm nm nm nm nm nm nm nm
ministrative code set. nm nm
Certificate of Insurance - nm nm nm
ansFormal contract, between healthcare insurance company and individuals or groups p
nm nm nm nm nm nm nm nm nm nm nm
urchasing the healthcare insurance, that details the provisions of the healthcare insuranc
nm nm nm nm nm nm nm nm nm nm nm
e policy (certificate of coverage, evidence of coverage, or summary
nm nm nm nm nm nm nm nm nm nm
plan description). nm
Charge (billed charge) - nm nm nm
ansThe amount billed by the provider or facility for a item or service.
nm nm nm nm nm nm nm nm nm nm nm nm nm
Charge capture - nm nm
ansThe accounting for all reportable services and supplies rendered to a patient.
nm nm nm nm nm nm nm nm nm nm nm nm
Charge Description Master (CDM) - nm nm nm nm
ansData table used by healthcare facilities to manage required billing elements for all ser
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
vices provided to patients.nm nm nm
Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) -
nm nm nm nm nm nm nm nm nm nm nm nm
ansA benefits program administered by the Department of Veterans Affairs for the spous
nm nm nm nm nm nm nm nm nm nm nm nm nm
e or widow.
nm nm
Claim - nm
ansA request for payment, or itemized statement of a healthcare services and their costs
nm nm nm nm nm nm nm nm nm nm nm nm nm nm
, provided by a hospital, physician's office, or other healthcare provider. Claims are submi
nm nm nm nm nm nm nm nm nm nm nm nm nm