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, Due Process fair treatment through the normal judicial system, especially as a citizen's
entitlement. laws are to be enforced only through accepted, codified
procedures. It treats every individual according to the same terms and
conditions of the relevant law
Benefit needs assessment The purpose of a needs assessment is to decide on a benefits package that
will:
-Match the overall organizational strategies
-Support the organization's mission an vision
-meet employee needs
Histogram a bar graph depicting a frequency distribution
cause and effect diagram A decomposition technique that helps trace an undesirable effect back to its
root cause.
scatter diagram a graph that shows the degree and direction of relationship between two
variables
input, process, output Describes the structure of an information processing program or other
process. It is the most basic structure for describing a process.
Workforce Analysis Process Supply Analysis, Demand Analysis, Gap Analysis, Solution Analysis
CSR Maturity Curve compliance (tactical response), integration (integrated into reg functioning of
bus) and transformation (orgs have redefined themselves, their brand to reflect
a commitment to CSR
authoritative leader inspires employees to follow a vision, facilitates change, and creates a strongly
positive performance climate
Best of Breed Approach The best-of-breed approach combines modules from various vendors to
create an information system that better meets an organization's needs than a
standard ERP system.
Burlington Industries, Inc. v. Ellerth U.S. court ruling that distinguished between supervisor harassment that results
in tangible employment action and supervisor harassment that does not.
Faragher v. City of Boca Raton U.S. court ruling that distinguished between supervisor harassment that results
in tangible employment action and supervisor harassment that does not.
Lechmere, Inc. v. NLRB 1992 case in which the U.S. Supreme Court ruled that an employer cannot be
compelled to allow nonemployee organizers onto the business property.