D.E.A.D. Program NBE Arts Actual Exam – International
Conference of Funeral Service Examining Boards
(ICFSEB) – 2026/2027 Academic Year – Verified
Questions and Answers for Professional Funeral Service
Candidates
SECTION 1: FUNERAL ARRANGING AND DIRECTING
Question 1:
What is the primary purpose of the initial call in funeral directing?
A) To secure payment for services
B) To gather vital information about the deceased and circumstances of death
C) To schedule the burial or cremation immediately
D) To plan the obituary
Answer: B) To gather vital information about the deceased and circumstances of
death
Rationale: The initial call is important for collecting essential information about
the deceased and circumstances of death, which informs subsequent procedures
and documentation . This information guides all future arrangements and legal
requirements .
Question 2:
Which document is typically required before the removal of remains from a
hospital?
A) Burial-transit permit
B) Obituary notice
,C) Death certificate
D) Insurance policy
Answer: A) Burial-transit permit
Rationale: Legal permission, such as a burial-transit permit, is often required to
remove remains from a hospital to ensure compliance with state laws . This permit
authorizes the transportation and disposition of remains .
Question 3:
When securing the deceased's personal effects, the funeral director should:
A) Place all valuables in the casket
B) Document and inventory all items
C) Distribute items to family immediately
D) Leave items with hospital staff
Answer: B) Document and inventory all items
Rationale: Proper documentation and inventory of personal effects reduce liability
and ensure everything is returned to the family . A written inventory signed by
staff and/or family creates a reliable record and prevents disputes .
Question 4:
Which is the most effective communication skill during the arrangement
conference?
A) Multitasking
B) Active listening
C) Giving unsolicited advice
D) Speaking quickly
Answer: B) Active listening
,Rationale: Active listening helps the funeral director understand the family's needs
and builds trust . This skill is essential for providing compassionate, personalized
service and ensuring all family wishes are accurately captured .
Question 5:
Which of the following must be gathered for legal and public documents during
arrangements?
A) Family tree
B) Vital statistics of the deceased
C) Family medical history
D) Home address of attendees
Answer: B) Vital statistics of the deceased
Rationale: Vital statistics are required for documents like the death certificate and
obituary . This includes full name, date and place of birth, date and place of death,
social security number, and parentage information .
Question 6:
What is the General Price List (GPL) required by?
A) Local police
B) FTC Funeral Rule
C) The family
D) Insurance companies
Answer: B) FTC Funeral Rule
Rationale: The FTC Funeral Rule mandates the disclosure of the GPL to ensure
consumers are informed about prices . This federal regulation requires funeral
homes to provide itemized pricing information to consumers .
, Question 7:
Which of the following is NOT specifically required by the Federal Trade
Commission (FTC)?
A) Casket Price List
B) Outer Burial Container Price List
C) Funeral Agreement Form
D) General Price List
Answer: C) Funeral Agreement Form
Rationale: The FTC Funeral Rule requires the General Price List, Casket Price List,
and Outer Burial Container Price List. While a Funeral Agreement Form (contract)
is a standard business practice and may be required by state law, it is not
specifically mandated by the FTC Funeral Rule .
Question 8:
Which of the following must be gathered for legal and public documents during
arrangements? (Select all that apply)
A) Deceased's full legal name
B) Date and place of birth
C) Social Security number
D) Parentage information
Answer: A, B, C, D
Rationale: All of these are vital statistics required for the death certificate and
other legal documents . Accurate collection of this information is essential for legal
compliance and proper documentation .
Question 9:
What is the appropriate way to handle floral tributes after a service?
Conference of Funeral Service Examining Boards
(ICFSEB) – 2026/2027 Academic Year – Verified
Questions and Answers for Professional Funeral Service
Candidates
SECTION 1: FUNERAL ARRANGING AND DIRECTING
Question 1:
What is the primary purpose of the initial call in funeral directing?
A) To secure payment for services
B) To gather vital information about the deceased and circumstances of death
C) To schedule the burial or cremation immediately
D) To plan the obituary
Answer: B) To gather vital information about the deceased and circumstances of
death
Rationale: The initial call is important for collecting essential information about
the deceased and circumstances of death, which informs subsequent procedures
and documentation . This information guides all future arrangements and legal
requirements .
Question 2:
Which document is typically required before the removal of remains from a
hospital?
A) Burial-transit permit
B) Obituary notice
,C) Death certificate
D) Insurance policy
Answer: A) Burial-transit permit
Rationale: Legal permission, such as a burial-transit permit, is often required to
remove remains from a hospital to ensure compliance with state laws . This permit
authorizes the transportation and disposition of remains .
Question 3:
When securing the deceased's personal effects, the funeral director should:
A) Place all valuables in the casket
B) Document and inventory all items
C) Distribute items to family immediately
D) Leave items with hospital staff
Answer: B) Document and inventory all items
Rationale: Proper documentation and inventory of personal effects reduce liability
and ensure everything is returned to the family . A written inventory signed by
staff and/or family creates a reliable record and prevents disputes .
Question 4:
Which is the most effective communication skill during the arrangement
conference?
A) Multitasking
B) Active listening
C) Giving unsolicited advice
D) Speaking quickly
Answer: B) Active listening
,Rationale: Active listening helps the funeral director understand the family's needs
and builds trust . This skill is essential for providing compassionate, personalized
service and ensuring all family wishes are accurately captured .
Question 5:
Which of the following must be gathered for legal and public documents during
arrangements?
A) Family tree
B) Vital statistics of the deceased
C) Family medical history
D) Home address of attendees
Answer: B) Vital statistics of the deceased
Rationale: Vital statistics are required for documents like the death certificate and
obituary . This includes full name, date and place of birth, date and place of death,
social security number, and parentage information .
Question 6:
What is the General Price List (GPL) required by?
A) Local police
B) FTC Funeral Rule
C) The family
D) Insurance companies
Answer: B) FTC Funeral Rule
Rationale: The FTC Funeral Rule mandates the disclosure of the GPL to ensure
consumers are informed about prices . This federal regulation requires funeral
homes to provide itemized pricing information to consumers .
, Question 7:
Which of the following is NOT specifically required by the Federal Trade
Commission (FTC)?
A) Casket Price List
B) Outer Burial Container Price List
C) Funeral Agreement Form
D) General Price List
Answer: C) Funeral Agreement Form
Rationale: The FTC Funeral Rule requires the General Price List, Casket Price List,
and Outer Burial Container Price List. While a Funeral Agreement Form (contract)
is a standard business practice and may be required by state law, it is not
specifically mandated by the FTC Funeral Rule .
Question 8:
Which of the following must be gathered for legal and public documents during
arrangements? (Select all that apply)
A) Deceased's full legal name
B) Date and place of birth
C) Social Security number
D) Parentage information
Answer: A, B, C, D
Rationale: All of these are vital statistics required for the death certificate and
other legal documents . Accurate collection of this information is essential for legal
compliance and proper documentation .
Question 9:
What is the appropriate way to handle floral tributes after a service?
