ISM 4011 MID-TERM REVIEW QUESTIONS WITH
VERIFIED ANSWERS
CIO - Answers - Chief Information Officer (CIO) - oversees all uses of IT and ensures
the strategic alignment of IT with business goals and objectives
CSO - Answers - Chief Security Officer (CSO) - responsible for ensuring the security of
IT systems
CTO - Answers - responsible for ensuring the throughput, speed, accuracy, availability,
and reliability of IT
CMO - Answers - Chief Marketing Officer- Responsible for marketing
CFO - Answers - Chief Financial Officer- Responsible for managing financial risks of the
firm
Gap between business and IT personnel - Answers - o Business personnel possess
expertise in functional areas such as marketing, accounting, and sales
o IT personnel have the technological
Why are ethics and security the building blocks of business today? - Answers - ethics &
security is needed for a business to be successful
How does info differ throughout an organization? - Answers - info is broken up into diff
sections: levels, formats, granularities
What does business driven technology mean to you? - Answers -
List 3 examples of low quality info - Answers - -Inability to accurately track customers
-Difficulty identifying valuable customers
- Inability to identify selling opportunities
Define fundamental concepts of relational database - Answers - EAR; Entity, attributes,
relationships
"it is both inefficient & effective to implement internet security" T/F? - Answers - True
"it is both efficient & ineffective to implement internet security" - Answers - False
Define KPI (key performance indicators) - Answers - measures tied to business drivers,
fed by metrics
VERIFIED ANSWERS
CIO - Answers - Chief Information Officer (CIO) - oversees all uses of IT and ensures
the strategic alignment of IT with business goals and objectives
CSO - Answers - Chief Security Officer (CSO) - responsible for ensuring the security of
IT systems
CTO - Answers - responsible for ensuring the throughput, speed, accuracy, availability,
and reliability of IT
CMO - Answers - Chief Marketing Officer- Responsible for marketing
CFO - Answers - Chief Financial Officer- Responsible for managing financial risks of the
firm
Gap between business and IT personnel - Answers - o Business personnel possess
expertise in functional areas such as marketing, accounting, and sales
o IT personnel have the technological
Why are ethics and security the building blocks of business today? - Answers - ethics &
security is needed for a business to be successful
How does info differ throughout an organization? - Answers - info is broken up into diff
sections: levels, formats, granularities
What does business driven technology mean to you? - Answers -
List 3 examples of low quality info - Answers - -Inability to accurately track customers
-Difficulty identifying valuable customers
- Inability to identify selling opportunities
Define fundamental concepts of relational database - Answers - EAR; Entity, attributes,
relationships
"it is both inefficient & effective to implement internet security" T/F? - Answers - True
"it is both efficient & ineffective to implement internet security" - Answers - False
Define KPI (key performance indicators) - Answers - measures tied to business drivers,
fed by metrics
