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ISM 4011 EXAM 1 QUESTIONS WITH VERIFIED ANSWERS

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ISM 4011 EXAM 1 QUESTIONS WITH VERIFIED ANSWERS

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ISM 4011 EXAM 1 QUESTIONS WITH VERIFIED
ANSWERS


Which of the following is not one of Porter's 5 forces?
A. competition from substitutes
B. competition from existing rivals
C. bargaining power of new entrants
D. bargaining power of customers - Answers - C

True or False :
A thick client does most of its processing on the server, rather than the client computer.
- Answers - False, it is actually the thin client that does most of the process on the
server, while the thick client does most of the processing on the client computer.

True or False :
The Deming Cycle consists of four broad steps. They are Prepare, Perform, Measure,
and Adjust. - Answers - False. The Deming Cycle is as follows: Plan, Do, Check, and
Act

Plan - Answers - EXAMPLE : Improve quality of paint by cleaning equipment more often
to reduce blemishes

Do - Answers - EXAMPLE : create schedule, train users and test on limited basis

Check - Answers - EXAMPLE :
review data and quantify results - more or less blemishes

Act - Answers - EXAMPLE :
compare results : better, same or worse - then implement new process, go back to old
process (change nothing) or test different process

Which is Not a component of the Deming Circle?
A. Do
B. Check
C. Adjust
D. Act - Answers - C

What is the key difference between Information Systems and Information Technology?
A. People
B. Software
C. Hardware
D. Data - Answers - A

, What is the competitive strategy of the Porter model that is usually less suitable for a
company?
A) Focus-cost
B) Focus-differentiation
C) Stuck in the middle
D) Best-cost - Answers - C

True or False :
The 5 components of Information Systems (IS) are hardware, software,
procedures/processes, people, and networking. - Answers - False. The 5 components
of Information Systems (IS) are hardware, software, data, procedures/processes, and
people.
The first 3 are technology. The last 2 are what really create value by determining exactly
what role they have in an organization.

True or False :
"Generally, it is not necessary to 'clean' all the data from old equipment that you want to
get rid of, because it is going to be thrown away anyway." - Answers - False. All data
needs to be unrecoverable because even if you break the old device into little pieces,
people who have access to it could still recover your personal information. This is why a
DoD compliant wipe should be done to the equipment that is not useful for you
anymore.

True or False :
Moore's Law states that we can expect the speed and capability of our computers to
decrease every couple of years, and we will pay more for them - Answers - False.
Moore's Law states that we can expect the speed and capability of our computers to
increase every couple of years, and we will pay less for them.

True or False :
Pools and actors are the two main categories in Business Model Processing Notation. -
Answers - False. Pools and swimming lanes are the two main categories in the
Business Model Processing Notation.

True or False :
You can buy information systems, rent or lease hardware, software and database, and
predesigned procedures. - Answers - False. Information systems cannot be bought.
However, information technology can

What's the difference between LAN and WAN networking? - Answers - LAN networking-
LAN stands for local area network connecting devices relatively within close distances
WAN networking- WAN stands for wide area network connecting devices over greater
distances

Of the following what is an example of a Vertical-Market Application:

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