Question 1
Six sigma is more than a quality or cost improvement methodology. It focuses on business
______.
ANSWER
Process Improvement
Question 2
Six Sigma is not in conflict with other _______ methodologies.
ANSWER
Improvement
Question 3
Sigma is a greek letter than represents a measure of _____.
ANSWER
Variability
Question 4
_____ is used on new products or process.
ANSWER
DFSS
1
,Question 5
The letter __ represents the output of a process.
ANSWER
Y
Question 6
The ___ of a process is influenced by the inputs.
ANSWER
outputs
Question 7
Six Sigma provides benefits for the organization, it's _____ and its suppliers
ANSWER
Customers
Question 8
The four elements of __________ are internal failure, external failure, prevention, and
appraisal.
ANSWER
Cost of Poor Quality
2
, Question 9
_____ characteristics are based on the voice of the customer.
ANSWER
Critical to Quality
Question 10
____ variation is inherent in the process and is the responsibility of management to
improve.
ANSWER
Common Cause
Question 11
Six Sigma focuses on reducing ____.
ANSWER
Variation
Question 12
An opportunity is a chance to have a ___.
ANSWER
Defect
Question 13
3
Six sigma is more than a quality or cost improvement methodology. It focuses on business
______.
ANSWER
Process Improvement
Question 2
Six Sigma is not in conflict with other _______ methodologies.
ANSWER
Improvement
Question 3
Sigma is a greek letter than represents a measure of _____.
ANSWER
Variability
Question 4
_____ is used on new products or process.
ANSWER
DFSS
1
,Question 5
The letter __ represents the output of a process.
ANSWER
Y
Question 6
The ___ of a process is influenced by the inputs.
ANSWER
outputs
Question 7
Six Sigma provides benefits for the organization, it's _____ and its suppliers
ANSWER
Customers
Question 8
The four elements of __________ are internal failure, external failure, prevention, and
appraisal.
ANSWER
Cost of Poor Quality
2
, Question 9
_____ characteristics are based on the voice of the customer.
ANSWER
Critical to Quality
Question 10
____ variation is inherent in the process and is the responsibility of management to
improve.
ANSWER
Common Cause
Question 11
Six Sigma focuses on reducing ____.
ANSWER
Variation
Question 12
An opportunity is a chance to have a ___.
ANSWER
Defect
Question 13
3
