1|Page
HDI DESKTOP ADVANCED SUPPORT TECHNICIAN
EXAM (LATEST 2026) || MOST RECENT EXAM
2026|2027 ACTUAL COMPLETE REAL VERIFIED EXAM
QUESTIONS AND CORRECT WELL DEFINED
ANSWERS (VERIFIED ANSWERS) ALREADY GRADED
A+ ||NEWEST EXAM!!!
What is active directory? - Answer-Active Directory is a
feature of Windows Server OS and contains:
-user accounts
-objects/host names
-group policies
-domain services
Active Directory will have information about a user login
credentials and contains group policy that will apply to
different permissions to user accounts that belong to
specific groups within the same domain.
Through Active Directory, various functions can be
managed like creating admin users, connecting to printers
or external hard drives.
,2|Page
What is a DHCP and what is it used for? - Answer-DHCP
= Dynamic Host Configuration Protocol
It is used to allocate IP address to a large number of the
computer system in a network. It helps managing a large
number of IP's very easily.
Dynamic means its IP address can change at any time.
What is the scope and super scope? - Answer-The scope
consists of an IP address like gateway IP, subnet mask,
DNS server IP. It can be used to communicate with other
PCs in the network.
The super scope becomes when you combine two or more
scopes together.
What is DNS? - Answer-DNS = Domain Naming Service
It is used for resolving IP addresses to name and names
to IP address. DNS is like a translator for computers,
, 3|Page
computers understand the number and not the alphabet.
For example if we type like hotmail.com, the computer
doesn't understand this, so they use the DNS which
converts (hotmail.com) into (numbers) and then executes
the command.
What is forward and reverse lookup in DNS? - Answer-
reverse lookup = convert an IP address into names
forward lookup = converting names into IP address
What is 'A' record and what is 'MX record'? - Answer-'A'
record = known as host record. It maps the IP address by
name. It is with this record that DNS can find out the IP
address of a name.
'MX record' = known as mail exchanger record. By the
help of "mx record', location of the mail server is identified.
The record is also found in DNS.
How do you start the computer in Safe Mode? - Answer-
Press F8 before the OS loads and select "Safe Mode".
HDI DESKTOP ADVANCED SUPPORT TECHNICIAN
EXAM (LATEST 2026) || MOST RECENT EXAM
2026|2027 ACTUAL COMPLETE REAL VERIFIED EXAM
QUESTIONS AND CORRECT WELL DEFINED
ANSWERS (VERIFIED ANSWERS) ALREADY GRADED
A+ ||NEWEST EXAM!!!
What is active directory? - Answer-Active Directory is a
feature of Windows Server OS and contains:
-user accounts
-objects/host names
-group policies
-domain services
Active Directory will have information about a user login
credentials and contains group policy that will apply to
different permissions to user accounts that belong to
specific groups within the same domain.
Through Active Directory, various functions can be
managed like creating admin users, connecting to printers
or external hard drives.
,2|Page
What is a DHCP and what is it used for? - Answer-DHCP
= Dynamic Host Configuration Protocol
It is used to allocate IP address to a large number of the
computer system in a network. It helps managing a large
number of IP's very easily.
Dynamic means its IP address can change at any time.
What is the scope and super scope? - Answer-The scope
consists of an IP address like gateway IP, subnet mask,
DNS server IP. It can be used to communicate with other
PCs in the network.
The super scope becomes when you combine two or more
scopes together.
What is DNS? - Answer-DNS = Domain Naming Service
It is used for resolving IP addresses to name and names
to IP address. DNS is like a translator for computers,
, 3|Page
computers understand the number and not the alphabet.
For example if we type like hotmail.com, the computer
doesn't understand this, so they use the DNS which
converts (hotmail.com) into (numbers) and then executes
the command.
What is forward and reverse lookup in DNS? - Answer-
reverse lookup = convert an IP address into names
forward lookup = converting names into IP address
What is 'A' record and what is 'MX record'? - Answer-'A'
record = known as host record. It maps the IP address by
name. It is with this record that DNS can find out the IP
address of a name.
'MX record' = known as mail exchanger record. By the
help of "mx record', location of the mail server is identified.
The record is also found in DNS.
How do you start the computer in Safe Mode? - Answer-
Press F8 before the OS loads and select "Safe Mode".
