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Mgmt 355 Exam 1 Accurate Study Guide

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MGMT 355 EXAM 1 ACCURATE STUDY GUIDE

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MGMT 355 EXAM 1 ACCURATE STUDY GUIDE


Contrast HRM effectiveness and HRM efficiency - Answers - a. Efficiency means the
HR department uses fewer and less-costly resources to perform its functions.
Effectiveness means that what the HR department does has a more beneficial effort on
employees and the organization's performance. Efficiency as cost and effectiveness as
value.

4. Identify the responsibilities and activities of human resource departments. - Answers -
a. Job analysis and design, HR Planning, Recruiting, Selection, Training &
Development, Performance Management, Compensation, & employee relations

HR Planning - Answers - forecasting the future and anticipating what positions we'll
need to hire for. Some internal some external.

Job Analysis and Design - Answers - how roles fit together, and people do their jobs at
work

Recruiting - Answers - process of seeking applicants at a career fair or so.

Selection - Answers - Picking the people and matching them to the job. Selection
testing, interviews, and other ways to distinguish candidates.

Training and Development - Answers - Training is focused on your current job,
development is focused on future jobs in the organization.

Performance Management - Answers - Once the employee has been working for a year
or so, we need to evaluate their activities and outputs match the organization's goals.

Compensation - Answers - Pay, insurance and worth.

Employee Relations - Answers - preparing employee handbook and communicating
policies, addressing employee questions.

6. Explain the role of supervisors in human resource management - Answers - a.
Supervisors are the frontline of HR. They physically do the HR work whether it is
centralized or decentralized. The work is pushed down to them.

2. Understand the relationship and contribution of HR activities to a firm's strategy
formulation and strategy implementation. - Answers - . Competition of differentiation,
prices (low cost leadership), and focus. SWOT analysis of our mission and goals to
make our strategic choice. HR should have input in our strategic choice or else the
strategy may fail right out of the gate. Then HR determines the HR needs, resource
capabilities, and actions to meet the desired outcome of the strategic choice.

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