MGMT 355 EXAM 1 ACCURATE STUDY GUIDE
Managing a Diverse Workforce - Answers - To create a highly trained and motivated
workforce managers must establish HRM procedures that are legal, fair and do not
discriminate against organizational members
challenge of managing diversity - Answers - successful management of an increasingly
diverse workforce can be challenging
sources of management challenges - Answers - 1. todays global economy
2. global demographic trends
3. growing demand for equal rights for disenfranchised workers, older workers, worker
with disabilities, and sexual orientation minorities
demographic trends - Answers - 1. increased immigration and worker migration
2. more women int he workforce
3. greater economic disparity
3. younger and older people in the workforce
legislative and public policy trends - Answers - most democratic as well as quite a few
non-democratic countries have instituted legislation banning job discrimination against
women and members of minority groups
managerial problems - Answers - cause by the inability of companies and society to
truly integrate and utilize a heterogeneous work force at all levels of the organization
Inclusive Workplace - Answers - An environment that welcomes and utilizes diversity at
all levels.
4 principals of effective diversity management - Answers - 1. must adopt an ethical
learned approach to diversity "do the right thing"
2. must respect their employees
3. introduce creative solutions
4. ambition to utilize diversity to promote business goals and profitability for the
organization
inclusive workplace - Answers - 1. values individual and intergroup differences within its
workforce
2. cooperates with, and contributes to, its surrounding community
3. alleviates the needs of disadvantaged groups in its wider environment
4. collaborates with individuals, groups, and organizations across national and cultural
boundaries
Managing a Diverse Workforce - Answers - To create a highly trained and motivated
workforce managers must establish HRM procedures that are legal, fair and do not
discriminate against organizational members
challenge of managing diversity - Answers - successful management of an increasingly
diverse workforce can be challenging
sources of management challenges - Answers - 1. todays global economy
2. global demographic trends
3. growing demand for equal rights for disenfranchised workers, older workers, worker
with disabilities, and sexual orientation minorities
demographic trends - Answers - 1. increased immigration and worker migration
2. more women int he workforce
3. greater economic disparity
3. younger and older people in the workforce
legislative and public policy trends - Answers - most democratic as well as quite a few
non-democratic countries have instituted legislation banning job discrimination against
women and members of minority groups
managerial problems - Answers - cause by the inability of companies and society to
truly integrate and utilize a heterogeneous work force at all levels of the organization
Inclusive Workplace - Answers - An environment that welcomes and utilizes diversity at
all levels.
4 principals of effective diversity management - Answers - 1. must adopt an ethical
learned approach to diversity "do the right thing"
2. must respect their employees
3. introduce creative solutions
4. ambition to utilize diversity to promote business goals and profitability for the
organization
inclusive workplace - Answers - 1. values individual and intergroup differences within its
workforce
2. cooperates with, and contributes to, its surrounding community
3. alleviates the needs of disadvantaged groups in its wider environment
4. collaborates with individuals, groups, and organizations across national and cultural
boundaries
