MGT 1600 Assessment 1 -Solved 100%
Correct
Explain the difference between efficiency and effectiveness. - ANS-Efficiency-
getting work done with a minimum of effort, expense, or waste.
Effectiveness- accomplishing tasks that help fulfill organizational objectives with
satisfaction
What are the four management functions? - ANS-1. Planning (determine
organizational goals)
2. Organizing (deciding who will do what and where decisions will be made)
3. Leading (inspire and motivate workers)
4. Controlling (monitoring progress and taking corrective action)
What are the main differences in the responsibilities of top managers and middle
managers? - ANS-Top Managers: executives responsible for the overall direction of
the organization.
Middle Managers: set objectives to be consistent with top manager's goals, and
plan/implement sub-unit strategies to meet those objectives
What distinguishes a first-line manager from a team leader? - ANS-First-line
Manager- train and supervise non-managerial employees who are directly
responsible for producing the companies products/services.
Team Leader- facilitate team activities toward goal accomplishment.
Describe the three principal managerial roles identified by Henry Mintzberg and give
examples of each. - ANS-1. Interpersonal Roles - Figurehead, Leader, Liaison
2. Informational Roles - Monitor, Disseminator, Spokesperson
3. Decisional Roles - Entrepreneur, Disturbance Handling, Resource Allocator,
Negotiator
How do companies determine that employees would be good managers? - ANS-
Technical skills (knowledge required to get the job done), Human skills (work well
with others), Conceptual skills (see the company as a whole and in its parts)
List the mistakes that managers commonly make. - ANS-Insensitive to others,
cold/aloof/arrogant, betray trust, overly ambitious, specific performance problems
with the business, overmanaging, unable to staff effectively, unable to think
strategically, unable to adapt, overdependent on advocate/mentor
What distinguishes an arriver from a derailer? - ANS-Arriver- managers who made
it to the top of their companies
Derailer- managers who were successful in the earlier parts of their careers, but
were knocked off the fast track by the time they reached middle management
, Describe how managers typically change in their first year on the job. - ANS-Initial
Expectations- be the boss, formal authority, managing tasks, job is not managing
people
After 6 Months- initial expectations were wrong, face paced, heavy workload, job is
to be a problem solver and troubleshooter for subordinates
After 1 Year- No longer a doer, communication, listening, positive reinforcement,
learning to adapt to control stress, job is people development
According to Mintzberg, which of the following are the three major roles managers
fulfill while performing their jobs? - ANS-interpersonal roles, informational roles,
and decisional roles
A first-line manager for a large electric generator manufacturer would: - ANS-
manage the performance of employees who actually build the generators
After a year as a manager, new managers typically realize their job is: - ANS-
people management
A management study discovered that companies that invest in their people will
create long-term competitive advantages difficult for other companies to duplicate.
- ANS-True
A manager striving to improve organizational _______________ is accomplishing
tasks that help achieve organizational objectives. - ANS-effectiveness
Companies that plan have larger profits and faster growth than companies that
don't. - ANS-True
____ is defined as getting work done through others. - ANS-Management
Middle managers will most likely have to: - ANS-implement the changes generated
by top managers
Team leaders typically: - ANS-manage internal and external relationships
Upper-level managers may actually spend more time dealing with people than
lower-level managers. - ANS-True
What type of skills tends to be equally important at all levels of management? -
ANS-human skills
Which of the following typically is NOT performed by top managers? - ANS-setting
objectives consistent with organizational goals or planning and implementing
subunit strategies for achieving these objectives
Explain the contributions of Taylor, the Gilbreths, and Gantt to the theory of
scientific management. - ANS-~Taylor- the father of scientific management.
Developed the 4 principles of scientific management: 1. find the "one best way" of
Correct
Explain the difference between efficiency and effectiveness. - ANS-Efficiency-
getting work done with a minimum of effort, expense, or waste.
Effectiveness- accomplishing tasks that help fulfill organizational objectives with
satisfaction
What are the four management functions? - ANS-1. Planning (determine
organizational goals)
2. Organizing (deciding who will do what and where decisions will be made)
3. Leading (inspire and motivate workers)
4. Controlling (monitoring progress and taking corrective action)
What are the main differences in the responsibilities of top managers and middle
managers? - ANS-Top Managers: executives responsible for the overall direction of
the organization.
Middle Managers: set objectives to be consistent with top manager's goals, and
plan/implement sub-unit strategies to meet those objectives
What distinguishes a first-line manager from a team leader? - ANS-First-line
Manager- train and supervise non-managerial employees who are directly
responsible for producing the companies products/services.
Team Leader- facilitate team activities toward goal accomplishment.
Describe the three principal managerial roles identified by Henry Mintzberg and give
examples of each. - ANS-1. Interpersonal Roles - Figurehead, Leader, Liaison
2. Informational Roles - Monitor, Disseminator, Spokesperson
3. Decisional Roles - Entrepreneur, Disturbance Handling, Resource Allocator,
Negotiator
How do companies determine that employees would be good managers? - ANS-
Technical skills (knowledge required to get the job done), Human skills (work well
with others), Conceptual skills (see the company as a whole and in its parts)
List the mistakes that managers commonly make. - ANS-Insensitive to others,
cold/aloof/arrogant, betray trust, overly ambitious, specific performance problems
with the business, overmanaging, unable to staff effectively, unable to think
strategically, unable to adapt, overdependent on advocate/mentor
What distinguishes an arriver from a derailer? - ANS-Arriver- managers who made
it to the top of their companies
Derailer- managers who were successful in the earlier parts of their careers, but
were knocked off the fast track by the time they reached middle management
, Describe how managers typically change in their first year on the job. - ANS-Initial
Expectations- be the boss, formal authority, managing tasks, job is not managing
people
After 6 Months- initial expectations were wrong, face paced, heavy workload, job is
to be a problem solver and troubleshooter for subordinates
After 1 Year- No longer a doer, communication, listening, positive reinforcement,
learning to adapt to control stress, job is people development
According to Mintzberg, which of the following are the three major roles managers
fulfill while performing their jobs? - ANS-interpersonal roles, informational roles,
and decisional roles
A first-line manager for a large electric generator manufacturer would: - ANS-
manage the performance of employees who actually build the generators
After a year as a manager, new managers typically realize their job is: - ANS-
people management
A management study discovered that companies that invest in their people will
create long-term competitive advantages difficult for other companies to duplicate.
- ANS-True
A manager striving to improve organizational _______________ is accomplishing
tasks that help achieve organizational objectives. - ANS-effectiveness
Companies that plan have larger profits and faster growth than companies that
don't. - ANS-True
____ is defined as getting work done through others. - ANS-Management
Middle managers will most likely have to: - ANS-implement the changes generated
by top managers
Team leaders typically: - ANS-manage internal and external relationships
Upper-level managers may actually spend more time dealing with people than
lower-level managers. - ANS-True
What type of skills tends to be equally important at all levels of management? -
ANS-human skills
Which of the following typically is NOT performed by top managers? - ANS-setting
objectives consistent with organizational goals or planning and implementing
subunit strategies for achieving these objectives
Explain the contributions of Taylor, the Gilbreths, and Gantt to the theory of
scientific management. - ANS-~Taylor- the father of scientific management.
Developed the 4 principles of scientific management: 1. find the "one best way" of
