QUESTIONS AND CORRECT ANSWERS
The phrase "to promote a fair and informed marketplace where consumers can be confident of their
travel purchases" is the - CORRECT ANSWER Mission statement of TICO
The administration of the Travel Industry Act, 2002 was delegated to TICO by the - CORRECT
ANSWER Ontario provincial government
TICO works with which three groups to carry out its mandate - CORRECT ANSWER The
travel industry, the provincial government and consumers
The best description of Ontario's Travel Industry Act, 2002 is that it - CORRECT ANSWER
sets down the rules under which travel retailers and travel wholesalers must operate in Ontario
TICO lays charges after discovering that a man has been selling travel services without being a
registrant or an employee in a registrant's agency or office. When the man sees his name in the
newspaper, he threatens to take legal action against TICO for violating his privacy. He will lose the
case because - CORRECT ANSWER Ontario Regulation 26/05 provides that TICO's Registrar
must make these details available to the public.
Who is the Statutory Director appointed by? - CORRECT ANSWER the TICO Board of
Directors
Before counselling or advising a client, a travel agent must - CORRECT ANSWER inform the
client of any counselling fee charged.
In the Travel Industry Act, 2002, the term "representation" refers to - CORRECT ANSWER
presentations of any type, including oral, print, and electronic
According to the Travel Industry Act, 2002, a travel agent does NOT have to inform a client before
booking - CORRECT ANSWER that some days can be cloudy, even in a sun destination