Western Governors University C 954
WGU C954 Final Exam Study Guide -Information
Technology Management COMPLETE AND
GRADED QUESTIONS AND ANSWERS 2026 LATEST
UPDATED | 100% GRADED CORRECT | 100%
GUARANTEED TO PASS | GET A+
C
Terms in this set (243)
Which data set consumes disk space equal
B to the change in the data since it was last
captured?
A. Static
B.Snapshot
C. Dynamic
D. Big
A business wants to allow its employees to
B communicate online with each other in real
time.
What should the business use to achieve
this?
A. Word processor
B.Instant messaging
C. Spreadsheet
D.Email
,An organization wants to calculate its sales C
by region.
Which type of software will serve this need?
A. Personnel management
B.Inventory management
C. Customer relationship
management (CRM)
D.Human resources management (HRM)
Which component functions as a computer's
C
working memory?
A. Central processing unit (CPU)
B.Read-only memory (ROM)
C. Random access memory (RAM)
D.Solid state drive (SSD)
What is a secondary storage medium? C
A. Read-only memory
B.Cache
C. Magnetic tape
D.Random access memory
Which type of network should a company A
use if they want to connect a group of
computers in an office building?
A. LAN
B.WAN
C. PAN
D.MAN
Which network topology uses a central hub C
to which all devices on the network are
connected?
A. Wireless
B.Bus
C. Star
D.Hybrid
Which multiuser operating system C
originated at AT&T's Bell Laboratories?
A. OS X
B.Android
C. Unix
D.Linux
,Which lifecycle stage of ITIL focuses on A
ensuring that a business's objectives align
with those of the IT provider?
A. Service strategy (SS)
B.Service transition (ST)
C. Service design (SD)
D.Service operation (SO)
Why was ITIL developed? D
A. As an assessment tool to be
used globally in the IT industry
B. As a consulting organization to
support the IT industry globally
C. As a global oversight committee for the IT
industry
D.As a guide to be used globally in the IT
industry
Which two subcategories are found within AE
the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
Which IT ethics policy protects a company A
by outlining the corporate guidelines or
principles governing online
communications?
A. Social media
B.Information privacy
C. Email privacy
D.Acceptable use
What is an example of a best practice in an C
ethical IT use policy?
A. Perform non-repudiation
B.Eliminate information management risks
C. Train employees in compliance
D.Create automatic updates of software
patches
, Which IT ethical policy is violated when an A
employee shares information with non-
employees about an impending release of a
new software application?
A. Intellectual property protection
B.Software pirating
C. Privacy breach
D.Digital rights management
Which IT ethics policy requires a user to
D agree to follow a policy that indicates
requirements for corporate email use,
information systems, and the Internet?
A. Social media
B.Data retention
C. Working conditions
D.Acceptable use
Which IT ethics policy provides guidance to A
employees about posting information
regarding the organization on websites?
A. Social media
B.Conflict of interest
C. Internet use
D.Individual unit
Which sustainability concern is addressed C
by upcycling?
A. Increased energy consumption
B.Decreased energy consumption
C. Increased reuse of electronic waste
D.Decreased reuse of electronic waste
Which type of sustainable computing A
infrastructure makes an electrical system
more reliable by adding the ability to
remotely monitor, analyze, and control the
transmission of power?
A. Smart grid
B.Virtualized
C. Cloud
D.Utility
WGU C954 Final Exam Study Guide -Information
Technology Management COMPLETE AND
GRADED QUESTIONS AND ANSWERS 2026 LATEST
UPDATED | 100% GRADED CORRECT | 100%
GUARANTEED TO PASS | GET A+
C
Terms in this set (243)
Which data set consumes disk space equal
B to the change in the data since it was last
captured?
A. Static
B.Snapshot
C. Dynamic
D. Big
A business wants to allow its employees to
B communicate online with each other in real
time.
What should the business use to achieve
this?
A. Word processor
B.Instant messaging
C. Spreadsheet
D.Email
,An organization wants to calculate its sales C
by region.
Which type of software will serve this need?
A. Personnel management
B.Inventory management
C. Customer relationship
management (CRM)
D.Human resources management (HRM)
Which component functions as a computer's
C
working memory?
A. Central processing unit (CPU)
B.Read-only memory (ROM)
C. Random access memory (RAM)
D.Solid state drive (SSD)
What is a secondary storage medium? C
A. Read-only memory
B.Cache
C. Magnetic tape
D.Random access memory
Which type of network should a company A
use if they want to connect a group of
computers in an office building?
A. LAN
B.WAN
C. PAN
D.MAN
Which network topology uses a central hub C
to which all devices on the network are
connected?
A. Wireless
B.Bus
C. Star
D.Hybrid
Which multiuser operating system C
originated at AT&T's Bell Laboratories?
A. OS X
B.Android
C. Unix
D.Linux
,Which lifecycle stage of ITIL focuses on A
ensuring that a business's objectives align
with those of the IT provider?
A. Service strategy (SS)
B.Service transition (ST)
C. Service design (SD)
D.Service operation (SO)
Why was ITIL developed? D
A. As an assessment tool to be
used globally in the IT industry
B. As a consulting organization to
support the IT industry globally
C. As a global oversight committee for the IT
industry
D.As a guide to be used globally in the IT
industry
Which two subcategories are found within AE
the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
Which IT ethics policy protects a company A
by outlining the corporate guidelines or
principles governing online
communications?
A. Social media
B.Information privacy
C. Email privacy
D.Acceptable use
What is an example of a best practice in an C
ethical IT use policy?
A. Perform non-repudiation
B.Eliminate information management risks
C. Train employees in compliance
D.Create automatic updates of software
patches
, Which IT ethical policy is violated when an A
employee shares information with non-
employees about an impending release of a
new software application?
A. Intellectual property protection
B.Software pirating
C. Privacy breach
D.Digital rights management
Which IT ethics policy requires a user to
D agree to follow a policy that indicates
requirements for corporate email use,
information systems, and the Internet?
A. Social media
B.Data retention
C. Working conditions
D.Acceptable use
Which IT ethics policy provides guidance to A
employees about posting information
regarding the organization on websites?
A. Social media
B.Conflict of interest
C. Internet use
D.Individual unit
Which sustainability concern is addressed C
by upcycling?
A. Increased energy consumption
B.Decreased energy consumption
C. Increased reuse of electronic waste
D.Decreased reuse of electronic waste
Which type of sustainable computing A
infrastructure makes an electrical system
more reliable by adding the ability to
remotely monitor, analyze, and control the
transmission of power?
A. Smart grid
B.Virtualized
C. Cloud
D.Utility
