The Family Medical Leave Act of 1993 grants an eligible employee up to a total of 12 workweeks of
unpaid leave for? - Answers All of the Above
Once served with a lawsuit, the dependent would have ________________ days to file an answer
before a default judgment would be entered against the defendant. - Answers 30 Days
A guest in your restaurant leaves angry because his steak was incorrectly cooked. He has a wreck on
the way home injuring himself and others, then threatens to sue the restaurant. What necessary
element is probably missing in this case to substantiate negligence? - Answers proximate clause
"Duty of Care" in the hospitality industry is best defined as: - Answers A legal obligation that requires
a standard of conduct
The best example of "strict liability" in the restaurant would be? - Answers The sale of defective food
or beverages
The defendant's attorney wants to learn more about an incident that has happened on the hotel
property and has requested that all witnesses appear to have their oral testimony recorded for use in
the trial phase. This oral testimony would take place in the form of ________________________. -
Answers Depositions
If two employees in a large restaurant company tell offensive jokes to each other in the workplace,
which of the following is true? - Answers Employees who overhear jokes may have a claim against
their employer for a hostile work environment
An employee manual should contain which of the following policies? - Answers All of the above
(disciplinary process, payroll deductions, anti-harassment and anti-discrimination, employers right to
modify policies)
Which of the following is correct? - Answers
An employer may not legally terminate an employee if it is done: - Answers B & C (to deny accrued
benefits, because of legitimate illness or absence from work)
Which of the following statements about Title II of the Civil Rights Act of 1964 is accurate? - Answers
It is a violation of Title II to deny any person admission to a public facility based on race, color,
religion, or national origin.
When items of value are found, the first goal should be to? - Answers Return the property to its
rightful owner
The law that protects people from liability in the event they take non-negligent action to save
someone's life, in a life threatening situation is called __________________. - Answers Good
Samaritan Laws
Best practices suggest that unclaimed personal property found by a hotel employee: - Answers be
given to the employee who found the property if the owner does not claim it within 60 days
Which one of the following scenarios would not be considered a posting of a conspicuous notice of
the liability statute in a hotel guest room? - Answers All of the above (copy in guest room, copy in
guest room closet, copy located on TV)
A hotel may refuse to admit or serve a guest in all the following events, except: - Answers The person
wants to bring into the hotel a service or guide dog
Which of the following falls under one of the four priorities recommended for the ADA Title III
compliance" - Answers Accessible approach and entrance
Hospitality room service attendants and managers should be trained to recognize and be observant as
to guests who have checked into the hotel by themselves, and order an expensive room service
dinner and likewise an expensive bottle of wine or alcohol. This is known in the industry as
________________________. - Answers The last supper
An innkeeper will likely be liable for damage to, or loss of, a guest's property unless the damage was
caused by: - Answers All of the above (acts of god such as flood or hurricane, civil unrest, the
negligence of the guest)
Personal property of a guest that has been put aside on purpose but then has been forgotten by the
rightful owner is known as _______________________________. - Answers mislaid property
Which of the following action could be a sign of a tour operator enforcing an adhesion contract? -
Answers All of the Above (excessive cancellation fees, unreadable fine print, broad liability
disclaimers)
The two main types of time-sharing plans are: - Answers deeded and undeeded