HMGT 4244 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
"Duty of Care" in the hospitality industry is best defined as: - Answers A legal obligation that requires
a standard of conduct
An employer may not legally terminate an employee if it is done: - Answers a result of documented
progressive discipline and legitimate illness or absence from work.
The Family Medical Leave Act of 1993 grants an eligible employee up to a total of 12 workweeks of
unpaid leave for? - Answers The birth or placement of a hike for adoption or foster care
The care of an immediate family member with a serious health condition
Medical leave when the employee is unable to work because of a serious health condition
The defendant's attorney wants to learn more about an incident that has happened on the hotel
property and has requested that all witnesses appear to have their oral testimony recorded for use in
the trial phase. This oral testimony would take place in the form of ________________________. -
Answers
Once served with a lawsuit, the dependent would have ________________ days to file an answer
before a default judgment would be entered against the defendant. - Answers 30 days
An employee manual should contain which of the following policies? - Answers E. all the above are
appropriate
-disciplinary process
-payroll deductions
-anti-harassment and anti-discrimination
-employers right to modify policies
The best example of "strict liability" in the restaurant would be? - Answers the sale of defective food
or beverages
If two employees in a large restaurant company tell offensive jokes to each other in the workplace,
which of the following is true? - Answers A. employees who overhear jokes may have a claim against
their employer for a hostile work environment
A guest in your restaurant leaves angry because his steak was incorrectly cooked. He has a wreck on
the way home injuring himself and others, then threatens to sue the restaurant. What necessary
element is probably missing in this case to substantiate negligence? - Answers proximate cause
Best practices suggest that unclaimed personal property found by a hotel employee: - Answers be
given to the employee who found the property if the owner does not claim it within 60 days
The law that protects people from liability in the event they take non-negligent action to save
someone's life, in a life threatening situation is called __________________. - Answers good
samaritan laws
A hotel may refuse to admit or serve a guest in all the following events, accept: - Answers the person
wants to bring into the hotel a service or guide dog
When items of value are found, the first goal should be to? - Answers return to its rightful owner
Personal property of a guest that has been put aside on purpose but then has been forgotten by the
rightful owner is known as _______________________________. - Answers mislaid property
Which of the following falls under one of the four priorities recommended for the ADA Title III
compliance" - Answers Accessible approach and entrance
An innkeeper will likely be liable for damage to, or loss of, a guest's property unless the damage was
caused by: - Answers A. acts of god such as flood or hurricane
B. civil urest
C. the negligence of the guest
D. all the above
Which of the following statements about Title II of the Civil Rights Act of 1964 is accurate? - Answers
It is a violation of Title II to deny any person admission to a public facility based on race, color,
religion, or national origin.
Which one of the following scenarios would not be considered a posting of a conspicuous notice of
the liability statute in a hotel guest room? - Answers A. a copy of the statute is placed in the guess
room closet
B. a copy of the statute is in the guess room closet
C. a copy of the statute is located on the television screen
D. all the above
"Duty of Care" in the hospitality industry is best defined as: - Answers A legal obligation that requires
a standard of conduct
An employer may not legally terminate an employee if it is done: - Answers a result of documented
progressive discipline and legitimate illness or absence from work.
The Family Medical Leave Act of 1993 grants an eligible employee up to a total of 12 workweeks of
unpaid leave for? - Answers The birth or placement of a hike for adoption or foster care
The care of an immediate family member with a serious health condition
Medical leave when the employee is unable to work because of a serious health condition
The defendant's attorney wants to learn more about an incident that has happened on the hotel
property and has requested that all witnesses appear to have their oral testimony recorded for use in
the trial phase. This oral testimony would take place in the form of ________________________. -
Answers
Once served with a lawsuit, the dependent would have ________________ days to file an answer
before a default judgment would be entered against the defendant. - Answers 30 days
An employee manual should contain which of the following policies? - Answers E. all the above are
appropriate
-disciplinary process
-payroll deductions
-anti-harassment and anti-discrimination
-employers right to modify policies
The best example of "strict liability" in the restaurant would be? - Answers the sale of defective food
or beverages
If two employees in a large restaurant company tell offensive jokes to each other in the workplace,
which of the following is true? - Answers A. employees who overhear jokes may have a claim against
their employer for a hostile work environment
A guest in your restaurant leaves angry because his steak was incorrectly cooked. He has a wreck on
the way home injuring himself and others, then threatens to sue the restaurant. What necessary
element is probably missing in this case to substantiate negligence? - Answers proximate cause
Best practices suggest that unclaimed personal property found by a hotel employee: - Answers be
given to the employee who found the property if the owner does not claim it within 60 days
The law that protects people from liability in the event they take non-negligent action to save
someone's life, in a life threatening situation is called __________________. - Answers good
samaritan laws
A hotel may refuse to admit or serve a guest in all the following events, accept: - Answers the person
wants to bring into the hotel a service or guide dog
When items of value are found, the first goal should be to? - Answers return to its rightful owner
Personal property of a guest that has been put aside on purpose but then has been forgotten by the
rightful owner is known as _______________________________. - Answers mislaid property
Which of the following falls under one of the four priorities recommended for the ADA Title III
compliance" - Answers Accessible approach and entrance
An innkeeper will likely be liable for damage to, or loss of, a guest's property unless the damage was
caused by: - Answers A. acts of god such as flood or hurricane
B. civil urest
C. the negligence of the guest
D. all the above
Which of the following statements about Title II of the Civil Rights Act of 1964 is accurate? - Answers
It is a violation of Title II to deny any person admission to a public facility based on race, color,
religion, or national origin.
Which one of the following scenarios would not be considered a posting of a conspicuous notice of
the liability statute in a hotel guest room? - Answers A. a copy of the statute is placed in the guess
room closet
B. a copy of the statute is in the guess room closet
C. a copy of the statute is located on the television screen
D. all the above
