EDF 6224 Module 6-9 study guide
If an worker has completed a challenge correctly within the past, what does it suggest? - ANS-It
is NOT a Training trouble.
If the answer to the litmus take a look at is NO, what form of problem is it? - ANS-A Training
difficulty.
If the solution to the litmus take a look at is YES, what sort of problem is it? - ANS-A Task
Clarification problem.
In Scenario A, why is the analysis a Training issue? - ANS-The staff member can't perform the
skill while asked.
In Scenario B, why is the analysis a Task Clarification difficulty? - ANS-The workforce member
has the skill but lacked the spark off.
In Scenario C, what is the issue with the tick list? - ANS-It is buried in a binder in the workplace,
making it inaccessible.
In Scenario D, what is the diagnosed trouble? - ANS-A fluency problem (pace) inflicting the
consumer to lose attention.
What are Daniels' four Rules for Feedback? - ANS-Make it Personal, Immediate, Frequent, and
Earned
What are the facet outcomes of terrible reinforcement? - ANS-Escape/avoidance, aggression,
recovery of terrible conduct
What are the 3 dimensions of burnout? - ANS-Emotional Exhaustion,
Depersonalization/Cynicism, Reduced Personal Accomplishment
What are the three types of remarks according to Stone & Heen? - ANS-Appreciation,
Coaching, Evaluation
What does a 'No' solution to the million-dollar query suggest? - ANS-A Skill problem (needs
training)
What does a 'Yes' answer to the million-dollar question imply? - ANS-A Motivation issue (needs
reinforcement/results)
If an worker has completed a challenge correctly within the past, what does it suggest? - ANS-It
is NOT a Training trouble.
If the answer to the litmus take a look at is NO, what form of problem is it? - ANS-A Training
difficulty.
If the solution to the litmus take a look at is YES, what sort of problem is it? - ANS-A Task
Clarification problem.
In Scenario A, why is the analysis a Training issue? - ANS-The staff member can't perform the
skill while asked.
In Scenario B, why is the analysis a Task Clarification difficulty? - ANS-The workforce member
has the skill but lacked the spark off.
In Scenario C, what is the issue with the tick list? - ANS-It is buried in a binder in the workplace,
making it inaccessible.
In Scenario D, what is the diagnosed trouble? - ANS-A fluency problem (pace) inflicting the
consumer to lose attention.
What are Daniels' four Rules for Feedback? - ANS-Make it Personal, Immediate, Frequent, and
Earned
What are the facet outcomes of terrible reinforcement? - ANS-Escape/avoidance, aggression,
recovery of terrible conduct
What are the 3 dimensions of burnout? - ANS-Emotional Exhaustion,
Depersonalization/Cynicism, Reduced Personal Accomplishment
What are the three types of remarks according to Stone & Heen? - ANS-Appreciation,
Coaching, Evaluation
What does a 'No' solution to the million-dollar query suggest? - ANS-A Skill problem (needs
training)
What does a 'Yes' answer to the million-dollar question imply? - ANS-A Motivation issue (needs
reinforcement/results)
