HRM 446 M2 VERIFIED STUDY GUIDE
*Trait Leadership
Great Man Theory (1800s) - Answers - leaders possess innate qualities that destined
them for greatness (naturally emerge during crisis)
Trait Leadership (1930s) - Answers - leadership is based on individual characteristics or
traits
Commonly Studied Traits for Trait Leadership - Answers - self-confidence, intelligence,
sociability, integrity
Big Five Trait - Answers - openness, conscientiousness, extraversion, agreeableness,
neuroticism
Extravision (r = .31) - Answers - sociable, assertive, energetic in social settings
Conscientiousness (r = .28) - Answers - organization, persistence, goal-directed
Openness (r = .24) - Answers - creative, curious, willingness to try new experiences
Neuroticism (r = -.24) - Answers - anxiety, insecurity, emotional instability
Agreeableness (r = .08) - Answers - cooperation, trust, and concern for others' well-
being
Leadership Emergence - Answers - a person is recognized as a leader based on their
perceived traits or actions (can be informal)
Traits Related to Leadership Emergence - Answers - Conscientiouness = .36
Extravision = .30
Openness = .21
Agreeableness = -.14
Leader Effectiveness - Answers - degree to which a leader can direct and motivate
followers to achieve goals
Traits Related to Leader Effectiveness - Answers - Extravission = .18
Openess = .19
Best Leadership Style - Answers - changes with the situation, task, and followers
*Servant Leadership - Answers -
, Servant Leadership (Leader Level) - Answers - motivate followers by focusing on and
prioritizing their needs over their own
7 Dimensions of Servant Leadership - Answers - emotional healing
creating value for the community
conceptual skills
empowering
helping subordinates grow and succeed
putting subordinates first
behaving ethically
Emotional Healing - Answers - recognize when others are struggling and to provide
support, empathy, and care
Empowering - Answers - encouraging and trusting followers to make decisions,
fostering autonomy and ownership
Putting Subordinates First - Answers - prioritizing followers' needs over self-interest or
organizational politics
Helping Subordinates Grow and Succeed - Answers - strong commitment to the
personal and professional development of team members
Conceptual Skills - Answers - competence to solve complex problems and guide the
organization strategically
Creating Value for the Community - Answers - concerned for society and the
environment
Behaving Ethically - Answers - demonstrating integrity, fairness, and honesty in all
actions
Serving Culture (Store Level) - Answers - behavioral norms of placing a priority on
helping others
Social Learning Theory - Answers - we learn new behaviors by watching and imitating
others
4 Processes of Social Learning Theory - Answers - 1. Attention: notice the model's
behavior
2. Retention: remember what we observed
3. Reproduction: be able to copy the behavior
4. Motivation: need a reason to keep repeating it
*Trait Leadership
Great Man Theory (1800s) - Answers - leaders possess innate qualities that destined
them for greatness (naturally emerge during crisis)
Trait Leadership (1930s) - Answers - leadership is based on individual characteristics or
traits
Commonly Studied Traits for Trait Leadership - Answers - self-confidence, intelligence,
sociability, integrity
Big Five Trait - Answers - openness, conscientiousness, extraversion, agreeableness,
neuroticism
Extravision (r = .31) - Answers - sociable, assertive, energetic in social settings
Conscientiousness (r = .28) - Answers - organization, persistence, goal-directed
Openness (r = .24) - Answers - creative, curious, willingness to try new experiences
Neuroticism (r = -.24) - Answers - anxiety, insecurity, emotional instability
Agreeableness (r = .08) - Answers - cooperation, trust, and concern for others' well-
being
Leadership Emergence - Answers - a person is recognized as a leader based on their
perceived traits or actions (can be informal)
Traits Related to Leadership Emergence - Answers - Conscientiouness = .36
Extravision = .30
Openness = .21
Agreeableness = -.14
Leader Effectiveness - Answers - degree to which a leader can direct and motivate
followers to achieve goals
Traits Related to Leader Effectiveness - Answers - Extravission = .18
Openess = .19
Best Leadership Style - Answers - changes with the situation, task, and followers
*Servant Leadership - Answers -
, Servant Leadership (Leader Level) - Answers - motivate followers by focusing on and
prioritizing their needs over their own
7 Dimensions of Servant Leadership - Answers - emotional healing
creating value for the community
conceptual skills
empowering
helping subordinates grow and succeed
putting subordinates first
behaving ethically
Emotional Healing - Answers - recognize when others are struggling and to provide
support, empathy, and care
Empowering - Answers - encouraging and trusting followers to make decisions,
fostering autonomy and ownership
Putting Subordinates First - Answers - prioritizing followers' needs over self-interest or
organizational politics
Helping Subordinates Grow and Succeed - Answers - strong commitment to the
personal and professional development of team members
Conceptual Skills - Answers - competence to solve complex problems and guide the
organization strategically
Creating Value for the Community - Answers - concerned for society and the
environment
Behaving Ethically - Answers - demonstrating integrity, fairness, and honesty in all
actions
Serving Culture (Store Level) - Answers - behavioral norms of placing a priority on
helping others
Social Learning Theory - Answers - we learn new behaviors by watching and imitating
others
4 Processes of Social Learning Theory - Answers - 1. Attention: notice the model's
behavior
2. Retention: remember what we observed
3. Reproduction: be able to copy the behavior
4. Motivation: need a reason to keep repeating it
