Final Exam Questions and All Correct
Answers 2026 Updated.
1. In which situation would an ESD strike potentially cause harm to the PC? - Answer when
replacing a mechanical hard drive with an M.2 SSD
2. A person has started a new technical job. In which situation would ESD be an issue? - Answer
when installing a processor
A technician is about to begin preventive maintenance on a company PC. In which situation
would ESD be an issue? - Answer when replacing a motherboard
An instructor has given a student an assignment to assemble a PC. In which situation should the
student be aware that ESD is an issue? - Answer when installing RAM
5. What two motherboard components control the system boot operations? (Choose two.) -
Answer BIOS chip
UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an additional
purchase? - Answer CPU
A customer has requested that a PC be built that will support eSATA. Which component should
be checked to be sure that this feature is supported? - Answer chipset
Which memory module used to hold instructions for booting a PC and loading the OS, but is still
used on adapters even though the memory contents cannot be changed? - Answer ROM
9. What is a characteristic of DDR SDRAM? - Answer It transfers data twice per clock cycle
compared to once per clock cycle for SDRAM.
10. What are two safety hazards when dealing with laser printers? (Choose two.) - Answer
high voltage
hot components
, . Which component requires a technician to install screws externally through the PC case? -
Answer power supply
A technician is installing an internal HDD. To which motherboard connector will the technician
connect the data cable? - Answer SATA
When a PC is being assembled, what component is connected to the motherboard with a SATA
cable? - Answer the optical drive
. A technician is troubleshooting a computer that is experiencing hardware failure detected by
the BIOS. What is one way this failure is indicated? - Answer The computer emits a pattern of
beeps indicating the failing device.
Which three features can be configured in the BIOS settings to secure a computer? (Choose
three.) - Answer passwords
drive encryption
TPM
What is the purpose of RAID adapters? - Answer to connect multiple storage devices for
redundancy or speed
8. When a new motherboard is being installed, between which two components must thermal
compound be applied? (Choose two.) - Answer CPU
heat sink
What is the purpose of a Safety Data Sheet? - Answer to specify procedures for dealing with
potentially hazardous materials
Which negative environmental factor does cleaning the inside of a computer reduce? - Answer
Dust
What is a recommended procedure to follow when cleaning computer components? - Answer
Hold cans of compressed air upright while spraying.
On the production floor, a furniture plant has laptops for process monitoring and reporting. The
production floor environment is around 80 degrees Fahrenheit (27 degrees Celsius). The
humidity level is fairly high around 70 percent. Fans are mounted in the ceiling for air
circulation. Wood dust is prevalent. Which condition is most likely to adversely affect a laptop
that is used in this environment? - Answer the dust