ACTUAL QUESTIONS AND CORRECT
ANSWERS
Projects - CORRECT ANSWER A temporary activity that creates a unique result.
Initiatives with specific goals and start and end dates.
Develop a new product or service reduces cost add technology.
Example of Projects - CORRECT ANSWER * A car company developing a new passenger car.
* A freight company adding a computer program to optimize cargo carrying capacity.
* A construction company building a new facility for a customer.
Operations - CORRECT ANSWER Day-to-day activities in an organization.
Continuous/ongoing.
Examples of Operations - CORRECT ANSWER * A car company making cars.
* An airline flying passsengers.
* A CPA firm completing taxes for clients.
Product - CORRECT ANSWER Something created by a project.
Example of Product - CORRECT ANSWER * A flu vaccine.
* An office building.
,* The movie you just watched.
* The design of the vehicle you drive.
Business Scenario - CORRECT ANSWER An imagined or projected sequence of events that is
representative of a significant business need or problem, enables vendors to understand the value to
the customer organization of a developed solution.
Business Scenarios have this information: - Past events that are relevant- Current key information-
Expected or desired outcomes
Business Strategy - CORRECT ANSWER The activities, methods, tactics, etc. that will be
employed to meet the business's goals. Determined by senior management in the organization to
improve the value of the company to its stakeholders.
Subject Matter Expert (SME) - CORRECT ANSWER A person who is an authority in a
particular area or project.
Program - CORRECT ANSWER A group of related projects.
Portfolio - CORRECT ANSWER A group of initiatives (projects and programs) that a
company engages in to improve its operations.
Charter - CORRECT ANSWER The definition of a project according to stakeholders. Defines
how customer will determine if project met expectations. Includes a beginning, work steps, and clear
and defined end.
Business Case - CORRECT ANSWER The justification for a project - Explains the business
need.
Project Life Cycle Phases - CORRECT ANSWER Defining, Planning Executing, Closing
,Defining - CORRECT ANSWER Idea for project is generated and formalized. Decision on
whether to implement is made. Ends when project charter is approved.
Planning - CORRECT ANSWER Where detailed planning occurs. Level of detail aligns with
the complexity of the project. Use Work Breakdown Structure to identify outcomes needed.
Can require significant time for large projects.
Typically ends when baselines for scope, budget, and schedule are approved by the customer and/or
sponsor and project team.
Executing - CORRECT ANSWER Where most of the work is done.
Deliverables are completed. Progress is monitored and actions taken as needed to stay on track.
May return to planning phase as needed if objectives can't be met, to modify budget, schedule, or
scope.
Critical to be careful of scope creep - don't add functionality without considering impact.
This phase is complete when all work activities and deliverables are ready to be delivered to
customer/sponsor.
Closing - CORRECT ANSWER When project outcomes are delivered to the customer and/or
sponsor.
Project Manager ties up loose ends
* Reassign project resources back to company
* Document project results and lessons learned
* Close out procurement activities
* Verify completed project is transitoned to customer
, SMART Goals - CORRECT ANSWER * Specific
* Measurable
* Achievable
* Relevant
* Time Based
Project Management - CORRECT ANSWER The act of running a project and encompasses the
use of general management or specific project management knowledge, skills, tools, and techniques to
ensure that the project meets its goals.
Project Sponsor - CORRECT ANSWER The individual (often manager or executive) with
overall accountability for a project. Primarily concerned with ensuring project delivers agreed upon
benefits.
Intergration Managment - CORRECT ANSWER Includes processes/activities needed to
identify, define, and coordinate various processes and project management activities.
Scope Management - CORRECT ANSWER Includes the processes that ensure that all the
work required is identified to complete the project successfully.
Time Management - CORRECT ANSWER includes the processes required to manage the
timely completion of the project.
Cost Management - CORRECT ANSWER Includes the processes involved in planning,
estimating, budgeting, managing, and controlling costs so that the project can be completed within the
approved budget.
Quality Management - CORRECT ANSWER Includes processes/activities that determine
quality policies, objectives, and responsibilities.
Human Resource Management - CORRECT ANSWER Includes the processes that organize,
manage, and lead the project team.