AINS 102 Test Questions
A agency that uses a cellular utility or internet site to attach riders with drivers and arrange
transportation in a non-public car for a fee is referred to as a
Select one:
A. Limited transportation network.
B. Transportation community employer.
C. Livery conveyance.
D. Personal car business enterprise. - ANS-B. Transportation community business enterprise.
A customer support consultant (CSR) gets a call from a customer whose homeowners coverage
has been canceled due to her loss frequency. She is angry because a number of the losses
have been now not protected, a few losses were under her deductible, and best one loss
became of substantial price. Which one of the following is the excellent manner for the CSR to
respond to this grievance even as working to retain the customer?
Select one:
A. Place insurance with any other insurer that is willing to accept the consumer's loss history at
a better top class
B. Refer the client to an employer that specialize in imparting coverage to clients with a high
loss frequency
C. Encourage the consumer to express her anger and concentrate empathetically
D. Be empathetic at the same time as explaining that each one losses have the potential of
getting sizable value, and try to negotiate a renewal with a better deductible - ANS-D. Be
empathetic at the same time as explaining that each one losses have the capacity of getting
good sized price, and try to negotiate a renewal with a higher deductible
Adjuster Ed has simply been notified of a suspicious theft loss to an insured's home in a
secluded location. Ed has contacted the insured to renowned that he has obtained the loss
document. Ed's subsequent course of movement ought to be to
Select one:
A. Verify the volume of the loss to the insured assets.
B. Verify insurance.
C. Remove any belongings that stays in harm's way to defend it from further harm.
D. Advise the insured that the claim is suspicious. - ANS-B. Verify coverage.
After an insurer recognizes a claim from an insured and assigns the claim to a consultant, the
consultant desires to pick out and check the policy. Identifying the policy requires the declare
representative to
Select one:
A. Check for mistakes in the declarations web page.
B. Notify the agent that a loss has passed off.
,C. Make positive the coverage is filed effectively.
D. Determine whether or not insurance applies to the loss. - ANS-D. Determine whether or not
coverage applies to the loss.
Alex and his advertising and marketing group are evaluating various new coverage platforms to
offer research to serve their clients higher. Which one of the following first-rate describes what
the team has correctly determined?
Select one:
A. Tech-pushed coverage structures offer very different forms of belongings insurance than
traditional insurers.
B. Providing clever gadgets to insured owners will not save you losses, but as a substitute lower
claim payments.
C. These platforms' differentiation is offering a specialized, tech-pushed, and person purchaser
response.
D. Startups do satisfactory once they fast destroy into a new marketplace and completely
cognizance on hooked up customers. - ANS-C. These platforms' differentiation is supplying a
specialized, tech-pushed, and person purchaser response.
Alex and his advertising team are evaluating numerous new coverage structures to offer
research to serve their customers better. Which one of the following first-class describes what
the group has correctly located?
Select one:
A. These systems' differentiation is imparting a specialised, tech-pushed, and person purchaser
response.
B. Providing smart gadgets to insured owners will no longer save you losses, but rather
decrease declare payments.
C. Tech-pushed coverage structures provide very specific varieties of property coverage than
traditional insurers.
D. Startups do great once they quickly damage into a brand new market and completely
awareness on installed customers. - ANS-A. These structures' differentiation is presenting a
specialised, tech-driven, and man or woman customer reaction.
Alice works inside the private strains marketplace for Hill Top Insurance (HTI). Her important
duty is to increase a worthwhile book of enterprise and assist the insurer satisfy its promises to
policyholders. Alice must determine which candidates to just accept, whether the insurance is
appropriate, and how much to charge in top rate. Which one of the following positions does
Alice preserve at HTI?
Select one:
A. Auditor
B. Risk manipulate representative
C. Underwriter
D. Producer - ANS-C. Underwriter
All of the following are proper of the HO-three Special Form, EXCEPT:
, Select one:
A. The HO-3 is designed for proprietors who occupy their living or pick to lease it.
B. The HO-three meets the property and legal responsibility insurance desires of most families.
C. The HO-three is commonly used as a basis for know-how other HO insurance forms.
D. The HO-3 may be modified for unique wishes through available endorsements. - ANS-A. The
HO-three is designed for owners who occupy their residing or select to hire it.
All of the subsequent could lead to a legal responsibility loss for a circle of relatives, EXCEPT:
Select one:
A. The father journeys on a brush he left lying inside the driveway and breaks his arm.
B. The son, who's thirteen years antique, throws a rock at a classmate who calls for stitches for
an injury to his head.
C. A visitor slips on an icy sidewalk in front of the family's domestic and breaks his leg.
D. The daughter, who is 16 years antique, sideswipes a neighbor's car and dents its fender even
as riding her personal vehicle. - ANS-A. The father journeys on a broom he left mendacity inside
the driveway and breaks his arm.
All of the following objects are examples of private assets, EXCEPT:
Select one:
A. A diamond wedding ring
B. A set of cookware
C. A fishing boat
D. A detached storage - ANS-D. A indifferent garage
Applications and questionnaires for non-public legal responsibility insurance ought to be
carefully evaluated to search for issues which could boom ability loss frequency and severity,
including
Select one:
A. The elimination of dead trees and bicycles stored in a garage.
B. Poor house responsibilities and protection of premises or an unfenced pool.
C. Stairways in desirable repair and freed from obstructions.
D. Swimming swimming pools surrounded by means of fences and nicely-lit porches. - ANS-B.
Poor house responsibilities and maintenance of premises or an unfenced pool.
As an coverage agent, Lucy makes use of diverse approaches to maintain in contact with
customers. Based on her enjoy, she knows that this could help enhance patron retention. Which
one of the following would be taken into consideration move-promoting?
Select one:
A. Offering to cite other traces of coverage
B. Sending e-newsletters explaining loss exposures
C. Sending out "Getting to Know You" surveys
D. Completing an annual coverage evaluate - ANS-A. Offering to cite different lines of insurance
A agency that uses a cellular utility or internet site to attach riders with drivers and arrange
transportation in a non-public car for a fee is referred to as a
Select one:
A. Limited transportation network.
B. Transportation community employer.
C. Livery conveyance.
D. Personal car business enterprise. - ANS-B. Transportation community business enterprise.
A customer support consultant (CSR) gets a call from a customer whose homeowners coverage
has been canceled due to her loss frequency. She is angry because a number of the losses
have been now not protected, a few losses were under her deductible, and best one loss
became of substantial price. Which one of the following is the excellent manner for the CSR to
respond to this grievance even as working to retain the customer?
Select one:
A. Place insurance with any other insurer that is willing to accept the consumer's loss history at
a better top class
B. Refer the client to an employer that specialize in imparting coverage to clients with a high
loss frequency
C. Encourage the consumer to express her anger and concentrate empathetically
D. Be empathetic at the same time as explaining that each one losses have the potential of
getting sizable value, and try to negotiate a renewal with a better deductible - ANS-D. Be
empathetic at the same time as explaining that each one losses have the capacity of getting
good sized price, and try to negotiate a renewal with a higher deductible
Adjuster Ed has simply been notified of a suspicious theft loss to an insured's home in a
secluded location. Ed has contacted the insured to renowned that he has obtained the loss
document. Ed's subsequent course of movement ought to be to
Select one:
A. Verify the volume of the loss to the insured assets.
B. Verify insurance.
C. Remove any belongings that stays in harm's way to defend it from further harm.
D. Advise the insured that the claim is suspicious. - ANS-B. Verify coverage.
After an insurer recognizes a claim from an insured and assigns the claim to a consultant, the
consultant desires to pick out and check the policy. Identifying the policy requires the declare
representative to
Select one:
A. Check for mistakes in the declarations web page.
B. Notify the agent that a loss has passed off.
,C. Make positive the coverage is filed effectively.
D. Determine whether or not insurance applies to the loss. - ANS-D. Determine whether or not
coverage applies to the loss.
Alex and his advertising and marketing group are evaluating various new coverage platforms to
offer research to serve their clients higher. Which one of the following first-rate describes what
the team has correctly determined?
Select one:
A. Tech-pushed coverage structures offer very different forms of belongings insurance than
traditional insurers.
B. Providing clever gadgets to insured owners will not save you losses, but as a substitute lower
claim payments.
C. These platforms' differentiation is offering a specialized, tech-pushed, and person purchaser
response.
D. Startups do satisfactory once they fast destroy into a new marketplace and completely
cognizance on hooked up customers. - ANS-C. These platforms' differentiation is supplying a
specialized, tech-pushed, and person purchaser response.
Alex and his advertising team are evaluating numerous new coverage structures to offer
research to serve their customers better. Which one of the following first-class describes what
the group has correctly located?
Select one:
A. These systems' differentiation is imparting a specialised, tech-pushed, and person purchaser
response.
B. Providing smart gadgets to insured owners will no longer save you losses, but rather
decrease declare payments.
C. Tech-pushed coverage structures provide very specific varieties of property coverage than
traditional insurers.
D. Startups do great once they quickly damage into a brand new market and completely
awareness on installed customers. - ANS-A. These structures' differentiation is presenting a
specialised, tech-driven, and man or woman customer reaction.
Alice works inside the private strains marketplace for Hill Top Insurance (HTI). Her important
duty is to increase a worthwhile book of enterprise and assist the insurer satisfy its promises to
policyholders. Alice must determine which candidates to just accept, whether the insurance is
appropriate, and how much to charge in top rate. Which one of the following positions does
Alice preserve at HTI?
Select one:
A. Auditor
B. Risk manipulate representative
C. Underwriter
D. Producer - ANS-C. Underwriter
All of the following are proper of the HO-three Special Form, EXCEPT:
, Select one:
A. The HO-3 is designed for proprietors who occupy their living or pick to lease it.
B. The HO-three meets the property and legal responsibility insurance desires of most families.
C. The HO-three is commonly used as a basis for know-how other HO insurance forms.
D. The HO-3 may be modified for unique wishes through available endorsements. - ANS-A. The
HO-three is designed for owners who occupy their residing or select to hire it.
All of the subsequent could lead to a legal responsibility loss for a circle of relatives, EXCEPT:
Select one:
A. The father journeys on a brush he left lying inside the driveway and breaks his arm.
B. The son, who's thirteen years antique, throws a rock at a classmate who calls for stitches for
an injury to his head.
C. A visitor slips on an icy sidewalk in front of the family's domestic and breaks his leg.
D. The daughter, who is 16 years antique, sideswipes a neighbor's car and dents its fender even
as riding her personal vehicle. - ANS-A. The father journeys on a broom he left mendacity inside
the driveway and breaks his arm.
All of the following objects are examples of private assets, EXCEPT:
Select one:
A. A diamond wedding ring
B. A set of cookware
C. A fishing boat
D. A detached storage - ANS-D. A indifferent garage
Applications and questionnaires for non-public legal responsibility insurance ought to be
carefully evaluated to search for issues which could boom ability loss frequency and severity,
including
Select one:
A. The elimination of dead trees and bicycles stored in a garage.
B. Poor house responsibilities and protection of premises or an unfenced pool.
C. Stairways in desirable repair and freed from obstructions.
D. Swimming swimming pools surrounded by means of fences and nicely-lit porches. - ANS-B.
Poor house responsibilities and maintenance of premises or an unfenced pool.
As an coverage agent, Lucy makes use of diverse approaches to maintain in contact with
customers. Based on her enjoy, she knows that this could help enhance patron retention. Which
one of the following would be taken into consideration move-promoting?
Select one:
A. Offering to cite other traces of coverage
B. Sending e-newsletters explaining loss exposures
C. Sending out "Getting to Know You" surveys
D. Completing an annual coverage evaluate - ANS-A. Offering to cite different lines of insurance
