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Exam (elaborations)

APR EXAM QUESTIONS WITH CORRECT ANSWERS

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APR EXAM QUESTIONS WITH CORRECT ANSWERS

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APR EXAM QUESTIONS WITH CORRECT
ANSWERS

Research - CORRECT ANSWER✔✔-Systematic gathering of info: describe
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& understand situation, check assumptions about publics &
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perceptions, PR consequences | | |




1. Who: do we want to reach
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2. What: do we want them to do
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3. What messages: for knowledge, opinions, behavior
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Primary Research - CORRECT ANSWER✔✔-New and original information
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through research designed to answer specific questions: surveys, focus
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groups


Secondary Research - CORRECT ANSWER✔✔-Existing information in
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databases, books, articles
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Formal Research - CORRECT ANSWER✔✔-1. Scientific
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2. Random sampling
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3. Statistical standards
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4. Accurate
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,Informal Research - CORRECT ANSWER✔✔-1. Subjective
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2. Pre-testing strategies
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3. Cannot be projected to entire population
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Quantitative Research - CORRECT ANSWER✔✔-1. Numerical
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2. Statistical
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3. Forced choice
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4. Objective & projectable
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Qualitative Research - CORRECT ANSWER✔✔-1. Non measurable
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2. Investigates value of program
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3. How and why
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4. In depth understanding
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Research Considerations - CORRECT ANSWER✔✔-1. What decision will
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be made, and info needed
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2. Resources available
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3. Existing research
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4. Accuracy
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5. Sample vs Universe
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,6. Methods: survey, telephone, mail-in, online
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7. Time
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8. Confidence level needed
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9. Questions
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10. Internal or Public
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11. Tabulation
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Scientific Method - CORRECT ANSWER✔✔-Follow steps to test validity
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& self-correct
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Make PR strategic:
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- Define problem to inform decision-making
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- Monitor implementation for accountability
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- Measure impact vs goals and objectives
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Procedure:
1. Select problem
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2. Review existing research and theories
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3. Develop hypothesis and research Qs
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4. Determine method
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5. Collect data
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, 6. Analyze and interpret results
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7. Present results
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8. Replicate
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Research Methods - CORRECT ANSWER✔✔-1. Focus groups FAST/$$$$
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2. Intercept interviews GEO
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3. Phone survey F/$$$$
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4. Mail survey SLOW/$$$$
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---
5. Online survey F/$
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6. Content analysis S/$
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7. Comms audit S/$$$$
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8. In depth interviews S/$$$$
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9. Phone interviews F/$$$$
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---
10. Complaint reviews F BIAS
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11. Tracking calls, purchases, hits, actions F BIAS
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12. Field reports F/$
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13. Advisory panels F/$
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14. Community forums S FACILITATOR
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15. Media analysis COMPETITORS
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