WGU D322
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1. Information The technology used in creating, maintaining, and making information accessible.
Technology
2. IT Professional Administration and Support
Roles
3. System Adminis- responsible for providing technical support for hardware and software issues end
trator users encounter, such as log-in issues
4. Network Admin- is responsible for designing, planning, setting up, and maintaining an organiza-
istrator tion's network
5. Database Admin- is responsible for installing and configuring databases. This position also fixes
istrator database errors and creates user accounts.
6. Security Adminis- is responsible for installing, administering, and troubleshooting network security
trator issues
7. Web Administra- is responsible for troubleshooting error messages employees encounter when
tor attempting to access their organization's website. The web administrator is also
responsible for tracking, compiling, and analyzing website usage data. This role
reports security breaches to appropriate personnel.
8. Support IT Pro- Help desk and training.
fessionals
9. Information collection of processed data from a variety of sources
10. DIKW Hierarchy Defines the transition of data to information from knowledge to wisdom. (Data
Information Knowledge Wisdom)
, WGU D322
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11. Data in DIKW The input directly received by the user (or computer). It is generally not usable
until it has been converted into a relevant form.
12. Information in Having been inferred from data; one or more processes have been applied to the
DIKW data to transform it into a more useful form.
13. Knowledge in Information that has been put to use; information placed into a context. Refined
DIKW information such that the user of the knowledge is able to call forth only relevant
portions of information when needed. KNOWING THR RIGHT THING TO DO
14. Wisdom in DIKW Provides a social setting to knowledge; an understanding of the "why". Can only
come by having both knowledge and experience.
15. Information Sys- A collection of data and information used to support the management of an
tems organization. Also refers to the technical components and human resources that
enable the assembly, storage, and processing of data and the delivery of infor-
mation. This has existed for a lot longer than computers.
16. Characteristics of Relevance - the data being used must apply directly to the decision being made
Quality Data
Timely - data must be efficient and must be provided in a timely manner
Thorough - the data must be complete
Accurate - data should be captured only once, where possible and should be
captured as close to the point of activity as possible.
Reliable - data should reflect stable and consistent data collection processes
across collections points and over time
17. Structured data is coded in a way that makes it easy to convert into a form usable for analysis.
18. Examples of
structured data
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contact information such as first name, last name, email address, and phone
number. In addition, quantitative fields like date of birth, date of transaction, and
the amount received or amount due are forms of structured data.
19. Unstructured refers to data that is more complex and possibly stored in a format that is not
data easily decoded.
20. Examples of un- include data stored in text or video format, comments on a web page, text
structured data messages, and videos of presentations or conferences.
21. To begin ana- a business must first collect data from multiple platforms and portals.
lyzing business
processes
22. Data in business- sales and marketing, finance, customer service, and relationship management.
es comes from
various activities
like
23. Companies store customer relationship management (CRM) system and sales records, finance,
data in multiple enterprise resource planning (ERP), and customer applications. each has data on
systems like every customer
24. Data Hygiene refers to the processes of ensuring the cleanliness of data (i.e., that the data is
relatively error-free)
25. Data scrubbing the process of amending or removing data in a database that is incorrect, incom-
plete, improperly formatted, or duplicated.
26. Quality data defined as data that is precise, valid, reliable, timely, and complete.
27. Good data en- *Analyze the current financial state of the organization in terms of net profits,
ables businesses revenues, cash flow, assets, and liabilities
*Increase revenues through better targeting of products and increased customer
, WGU D322
Study online at https://quizlet.com/_ealbis
to do the follow- satisfaction
ing: *Examine existing production processes to take corrective action, improve effi-
ciency, and lower costs
*Develop new, automated processes that integrate harmoniously into existing
workflows and reduce demands on labor
*Gather competitive information on product and pricing decisions to stay ahead
of competitors
*Make evidence-based decisions that utilize verifiable data to maximize profits
and efficiency
*Understand business value by exploiting rapid changes in information and gen-
erating insights from diverse data sources to widen the competitive differentiation
gap
28. Types of bad data *Duplicate data: Two or more identical records
*Conflicting data: The same records with differing attributes
*Incomplete data: Missing attributes
*Invalid data: Attributes not conforming to standardization
*Unsynchronized data: Data not appropriately shared between two systems
29. three general capturing, analyzing, and using.
steps for trans-
forming insti-
tutional knowl-
edge into imple-
mentable data
solutions:
30. IPO The input-process-output
31. 4 main functions Input, processing, Output, Storage
of a computer
32. Input Raw data is entered by the user.
Study online at https://quizlet.com/_ealbis
1. Information The technology used in creating, maintaining, and making information accessible.
Technology
2. IT Professional Administration and Support
Roles
3. System Adminis- responsible for providing technical support for hardware and software issues end
trator users encounter, such as log-in issues
4. Network Admin- is responsible for designing, planning, setting up, and maintaining an organiza-
istrator tion's network
5. Database Admin- is responsible for installing and configuring databases. This position also fixes
istrator database errors and creates user accounts.
6. Security Adminis- is responsible for installing, administering, and troubleshooting network security
trator issues
7. Web Administra- is responsible for troubleshooting error messages employees encounter when
tor attempting to access their organization's website. The web administrator is also
responsible for tracking, compiling, and analyzing website usage data. This role
reports security breaches to appropriate personnel.
8. Support IT Pro- Help desk and training.
fessionals
9. Information collection of processed data from a variety of sources
10. DIKW Hierarchy Defines the transition of data to information from knowledge to wisdom. (Data
Information Knowledge Wisdom)
, WGU D322
Study online at https://quizlet.com/_ealbis
11. Data in DIKW The input directly received by the user (or computer). It is generally not usable
until it has been converted into a relevant form.
12. Information in Having been inferred from data; one or more processes have been applied to the
DIKW data to transform it into a more useful form.
13. Knowledge in Information that has been put to use; information placed into a context. Refined
DIKW information such that the user of the knowledge is able to call forth only relevant
portions of information when needed. KNOWING THR RIGHT THING TO DO
14. Wisdom in DIKW Provides a social setting to knowledge; an understanding of the "why". Can only
come by having both knowledge and experience.
15. Information Sys- A collection of data and information used to support the management of an
tems organization. Also refers to the technical components and human resources that
enable the assembly, storage, and processing of data and the delivery of infor-
mation. This has existed for a lot longer than computers.
16. Characteristics of Relevance - the data being used must apply directly to the decision being made
Quality Data
Timely - data must be efficient and must be provided in a timely manner
Thorough - the data must be complete
Accurate - data should be captured only once, where possible and should be
captured as close to the point of activity as possible.
Reliable - data should reflect stable and consistent data collection processes
across collections points and over time
17. Structured data is coded in a way that makes it easy to convert into a form usable for analysis.
18. Examples of
structured data
, WGU D322
Study online at https://quizlet.com/_ealbis
contact information such as first name, last name, email address, and phone
number. In addition, quantitative fields like date of birth, date of transaction, and
the amount received or amount due are forms of structured data.
19. Unstructured refers to data that is more complex and possibly stored in a format that is not
data easily decoded.
20. Examples of un- include data stored in text or video format, comments on a web page, text
structured data messages, and videos of presentations or conferences.
21. To begin ana- a business must first collect data from multiple platforms and portals.
lyzing business
processes
22. Data in business- sales and marketing, finance, customer service, and relationship management.
es comes from
various activities
like
23. Companies store customer relationship management (CRM) system and sales records, finance,
data in multiple enterprise resource planning (ERP), and customer applications. each has data on
systems like every customer
24. Data Hygiene refers to the processes of ensuring the cleanliness of data (i.e., that the data is
relatively error-free)
25. Data scrubbing the process of amending or removing data in a database that is incorrect, incom-
plete, improperly formatted, or duplicated.
26. Quality data defined as data that is precise, valid, reliable, timely, and complete.
27. Good data en- *Analyze the current financial state of the organization in terms of net profits,
ables businesses revenues, cash flow, assets, and liabilities
*Increase revenues through better targeting of products and increased customer
, WGU D322
Study online at https://quizlet.com/_ealbis
to do the follow- satisfaction
ing: *Examine existing production processes to take corrective action, improve effi-
ciency, and lower costs
*Develop new, automated processes that integrate harmoniously into existing
workflows and reduce demands on labor
*Gather competitive information on product and pricing decisions to stay ahead
of competitors
*Make evidence-based decisions that utilize verifiable data to maximize profits
and efficiency
*Understand business value by exploiting rapid changes in information and gen-
erating insights from diverse data sources to widen the competitive differentiation
gap
28. Types of bad data *Duplicate data: Two or more identical records
*Conflicting data: The same records with differing attributes
*Incomplete data: Missing attributes
*Invalid data: Attributes not conforming to standardization
*Unsynchronized data: Data not appropriately shared between two systems
29. three general capturing, analyzing, and using.
steps for trans-
forming insti-
tutional knowl-
edge into imple-
mentable data
solutions:
30. IPO The input-process-output
31. 4 main functions Input, processing, Output, Storage
of a computer
32. Input Raw data is entered by the user.
